I'm getting a SIM Failure message then I lose service

On my 3 month old Verizon 16GB iPhone 4S I am getting a message saying SIM failure then I lose service. I only regain service after I turn the phone off and on. This seems to be happening randomly. Can anyone please help me????

Complimentary telephone support for any and everything has expired, but if you have a valid problem that cannot be resolved by any other means, AppleCare will not charge you since the iPhone includes a one year warranty. They will ask for a credit card in advance, but after they confirm you have a valid problem that may require an exchange under warranty, you will not be charged.
Did Verizon have you try anything, or they just told you to call AppleCare?

Similar Messages

  • Any idea why i get constant "sim failure" messages and a shutdown?

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    Brett,
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  • On my new iPhone 4S, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back I need to shut down the phone and start it up again.

    On my new iPhone 4s, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back, I need to shut down my phone and restart it.

    Have you tried removing and replacing the SIM? If that doesn't work, try a new SIM from Verizon, they will usually swap them out for you for free. If those don't work, you might need to get the phone checked out, it may have a bad SIM port.

  • HT4994 If I get a "SIM Failure" message what should I do?

    What should I do when I see the message "SIM Failure" on my 4S IPhone?  Do I contact Apple or my carrier?

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  • HT1976 i have iphone 3gs 8gb when i put sim then i got sim failure message or no sim card installed  how to resolve it?

    i have iphone 3gs 8gb when i put sim then i got sim failure message or no sim card installed  how to resolve it?

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  • Can not connect to the App store I keep getting a connection failure message. Mail and Safari are working fine. Also Iphoto wont update to newer version and itunes does open up properly.

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    Hello Ben, see if this might be it...
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    Dah•veed wrote:
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    Hi there RJMaggia,
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  • Since upgrading to iOs 5.1.1 and iTunes 10.6.1.7 my phone gets a sync failure message whenever I since thru the cable. I have no problem syncing with my iPad

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  • I can't update old Firefox 2.0 on my older Mac iBook (OSX 10.3.9), because I keep getting a mounting failure message.

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  • Sim failure iPhone 5

    Hi
    Everyday I get a SIM Failure message on my iPhone 5, I turn off phone and it is okay again for a few hours but isn't dealing with the root cause, any ideas would be appreciated
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    Okay, deal with the root cause.
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  • SIM Failure and No Service

    Just trying to see if there's a fix for this.
    Several months ago I was having this problem, it went away and now it seems to have surfaced again.  It started this past Saturday and I'm not sure why or, what to do about fixing it.  My phone will sporadically display the message 'SIM Failure' and then where the Verizon logo and signal bars are, 'No Service' is displayed.  If I power down and restart the phone, it does 'Searching' a bit before finally showing he bars and VZN logo.  Sometimes it will maintain that for an hour or so before another SIM Failure message, sometimes, I immediately get the message and have to restart my phone over again.
    I didn't think these VZN iPhones had SIM cards, I thought we were CDMA or something like that.  I've had the phone since February so I don't know if this is a device issue or a software issue and I'm trying to figure out if I should try to return it before my 1 year warranty thing is gone.
    I'm on 6.0.1 (10A523) version of iOS so I believe I'm current as far as updates to the phone go.
    Any help/information/guidance would be greatly appreciated.

        It sounds like both of you have tried some great steps to research what's going on with the SIM errors on your iPhone 4s devices. The Version 6.0.1 (10A523) is the most recent software from Apple. And although you don't use the SIM on the Verizon Wireless CDMA technology here in the United States, the iPhone 4s come with the awesome capability to use a SIM card for global GSM services too. Which is why you're seeing messages about a SIM. You can check out http://bit.ly/zXnl81 to see where the SIM is on your phone and how to remove/reinsert it to try to refresh it's connection to the phone.
    There's also a wonderful support article from Apple at http://support.apple.com/kb/ts4148 to help with every step you may need to take to resolve random SIM errors on the 4s. Many times just removing and reinserting the SIM will do the trick, but Apple also includes steps on how to restore your phone to ensure the error messages stop.
    Thank you
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • SIM Failure

    I am getting a SIM Failure and/or invalid SIM message. I am using the supplied SIM card. This will pop up after I reboot the phone and after a random amount of time after re-seating the SIM card.
    I attempted a restore, which was successful but did not fix the issue.
    Anyone else see this?

    I'm having a problem with my Iphone 3G that I just received yesterday.
    It is an UNLOCKED Iphone.
    When I put in my UK O2 SIM card as well as my Maltese Vodafone SIM card a "SIM Failure" error comes up and then there is a "No Service" sign at the top left of the screen.
    Do you know what needs to be done?
    I would be so grateful if you could help me.
    Thank you for your time and patience.
    Best regards,
    Ben

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