On my new iPhone 4S, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back I need to shut down the phone and start it up again.

On my new iPhone 4s, I periodically get a "Sim failure" message and I loose my Verizon connection. To get service back, I need to shut down my phone and restart it.

Have you tried removing and replacing the SIM? If that doesn't work, try a new SIM from Verizon, they will usually swap them out for you for free. If those don't work, you might need to get the phone checked out, it may have a bad SIM port.

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    Look at original question. When I did the download to the new 6.0 it said everything was fine. Then when I tried to use the firefox again it said an older version needed to shut down my computer so that it could upgrade the old version. It wont let me do anything and all it says is shut down computer so old version can upgrade. It wont let me open the program or remove it or anything. PLease help me with this. I really like Firefox but this has been going on for 5 months now and I still dont get answers from you. How do I fix this???

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  • I tried to download picture/video files from iPhone 5S to MacBook Pro but it won't stop importing and I don't have phone connected.  I need to shut down the computer and I can't stop the import from spinning

    I tried to import picture/video files from iPhone 5S to MacBook Pro Aperature.  It appeared to be trying to download every picture I have ever taken even tho I checked do not import duplicates.  The phone is not connected to lap top.  It has been spinning for 1/2 day.  I can't stop it. I can't shut down the computer. How do I stop the import and shut computer down.

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    http://support.apple.com/kb/ht3411
    Thanks for being a part of the Apple Support Communities!
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    I have an IPhone 5.  Software is up to date.  Having problems receiving texts and sending them.  Sometimes it take for the phone to be shut down and restarted before the texts are received. 

    superjedishadow wrote:
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    No one's been able to do that yet.  And people a lot smarter than you (and me) have tried.
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    You didn't come from the App Store?  Then you can't come in.  It's as simple as that.

  • I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what?

    I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what in case my iPhone is able to be located or what not?

    Jonryan21 wrote:
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    No, you simply do not.  Apple does not sell insurance.
    Apple offers an Extended Warranty called AppleCare.
    Warranties doe not cover lost or stolen devices.  Buy a new one.

  • HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    Hi, jeantwin.
    Thank you for visiting Apple Support Communities.
    The steps in the article below may help you resolve the issue with push notifications.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    If the issue persists, try signing out of your Apple ID and then sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
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  • I just bught my new iPhone 4s 64 i always got sim fulier message i have to reboot avery time my network is vodafone Egypt i tried to contact them but they said its Apple

    i just bught my new iPhone 4s 64 i always got sim fulier message i have to reboot avery time my network is vodafone Egypt i tried to contact them but they said its Apple

    i have contacted 3 online and also been into a 3 store they tried mysim in their handset and it worked but when on of the workers tried theyre sim it said "no service" as usual? they said the phone reads the sim because it asked for the workers sim code?
    thanks

  • The new firefox twitter app is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? I am working on an iMac - if that is causing the problem ...? Thanks.

    The new firefox twitter app (mini tab on left of page) is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? It won't appear on the page until I do. I am working on an iMac - if that is causing the problem ...? Thanks.

    Eustace, thank you so much for writing back.  I will try what you suggested!!
    thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport).  I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault.  apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
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    anyway - that's THAT sad story.  I was told to create a new admin account and I've basically been trying to start over - even though I have a partial save of my computer in Crash Plan and I DO see a sparse bundle listed in there, but I just don't know enough about computers to know if it's something I can get back or if I am just totally doomed. 
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  • Any idea why i get constant "sim failure" messages and a shutdown?

    I am getting constant Sim Failure messages during itube video playing, resulting in shutdowns. Any ideas why and a solution?

    Brett,
    Well done getting the wireless network secured.
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    Alternatively, you could tell us the make and model of your wireless router and we can tell you how to set, and use an ASCII password. From your 10-character hex password, we can see that you're using 40/64-bit WEP. Non-Apple routers can be a bit fussy when using ASCII passwords with 40-bit WEP (don't worry, this is also true for Windows PC's using 40-bit WEP too), but we can talk you through it.
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  • If my iPhone is stolen and the thief shut the phone down, I wouldn't be able to locate it anymore.  Is it possible to disable the possibility to shut down the phone when a passcode lock is set up?

    If my iPhone is stolen and the thief shut the phone down, I wouldn't be able to locate it anymore.
    Is it possible to disable the possibility to shut down the phone when a passcode lock is set up?
    enable prohibition shutdown option, with out a jail break tweek
    Apple should think about this, if not already in the new IOS 7

    No.
    The battery will run out sooner or later anyway, even if you could prevent shutdown.
    iOS 7 includes a feature that prevents anyone wiping and then re-setting up the phone without your AppleID and password.

  • I have very strange problem with Iphone 3gs. Whenever it gets little hot or exposed to 30 degree temperature it losses signals (No service). Whenever it is cooled down the service is back. Please help!

    I have very strange problem with iphone 3gs. Whenever it gets little hot or exposed to 30 degree or above temperature it losses signals (No service). Whenever it is cooled down the service is back. Whenever I am using Skype or playing game for a while it losses carrier signals and wifi. When it is cooled down afer shutting down the carrier signals and wifi are back. It is for sure problem is with heating, but 30 degree tempeature in Oman is normal and some time it goes upto 50 degrees. I have noticed this has started after I started using substandard charger as I lost my original charger of the phone. Please help!! Thanx.

    The specifications define an operating range up to 35 degrees.

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    Ali i had this problem today and it took me 7 hours to get it back on . i ended up downloading firmware from a third party site , it  was a nightmare . i would recommend just taking ur fone into apple

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    On my 3 month old Verizon 16GB iPhone 4S I am getting a message saying SIM failure then I lose service. I only regain service after I turn the phone off and on. This seems to be happening randomly. Can anyone please help me????

    Complimentary telephone support for any and everything has expired, but if you have a valid problem that cannot be resolved by any other means, AppleCare will not charge you since the iPhone includes a one year warranty. They will ask for a credit card in advance, but after they confirm you have a valid problem that may require an exchange under warranty, you will not be charged.
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  • HT2956 OS X10.5.8 reinstall hass topped at disk two and I GET REPEATED requests to shut down the computer and restart. I can't go ahead, and i can't go back it seems.

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  • New Wireless Router Shut Down the Phone Line

    Just to clarify, I'm not the homeowner or the billpayer at the address that this post concerns. The home and phone belong to a relative who isn't particularly experienced in this sort of thing. She relative is away for the next two weeks, and I promised to try and figure out what was the problem.
    A landline fault notice has been filed with BT, but I've been informed that they might not be able to make it out here until this coming Wednesday, so it would be convenient if I could troubleshoot it from my end and safe the technicians a trip.
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    Flytch wrote:
    I just went up to the 'main box' in the attic and plugged in an older phone. The line was still dead, which I guess means that whatever happened when the modem was plugged in happened outside the buildings.
    Did you unplug the modem when you did the test in the main box?
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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