I'm having issues with my Lumia 800. Please help.

I recently bought a lumia 800 and the issues i am having includes-the bluetooth,it refuses to obey my commands at times e.g i cannot make another call immediately when i am through with a call .some times it will hang for about 2-3 minutes some one told me it can be the problem of the processor.
Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Can you post OS version,  Firmware and Hardware revision information from settings > about > more information please..
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    jnd1020 wrote:
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