I'm not receiving emails. Internet connection is fine. I was told by my provider that I need to reset my emails. How do I do that without losing all emails in my inbox?

Hi..
If you are using Mac Mail, from the Mail menu bar top of your screen click Mail > Take All Accounts Offline then click Take All Accounts Online.
You should not lose any unopened or saved mail.

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My computer was restarted and now i want to connect and update my iphone with a new itunes. how do i do this without losing all my stuff on my iphone?

my computer was restarted and now i want to connect and update my iphone with a new itunes. how do i do this without losing all my stuff on my iphone?
i didnt get a chance to back my phone up before the comp crashed
will i lose any of my stuff?

When you open iTunes and plug in iPhone (iPod) to computer, it appear in the left bar. Then just simply right click on you iPhone (iPod) and choose Transfer Purchases, this should copy your purchased items to your computer.
Hope this help

I went to update my ipod to the new ios 6 and now it won't connect to itunes and its telling me to restore it. How do i restore it without losing all my stuff?

Can someone please help me!

Only thing i suggest as i had similar issues is to restore the phone! using itunes and then continue as a new install and not as a back from..
Or forget the network and search again!

Can't open because "nss3.dll not found"...how do I reload mozilla WITHOUT losing all my bookmarks?

When I went to open Mozilla a diolog box appeared saying..."this application has failed to sart because nss3.dll was not found. Re-installing the application may fix this problem"
I DO NOT WANT TO LOSE ALL MY BOOKMARKS by installing a new Mozilla...

Are you on Windows XP ?
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

When i plug my iphone 4s into my computer and connect to itunes to download more music to my phone, it says my phone cant be recognized and to restore to factory setting. how can i do this without losing all of my contacts and music and everything?

please help! when i plug my iphone 4s into itunes, it tells me it cant sync and to restore it back to factory settings. how do i do this without losing all of my contact list, music i purchased on my phone, and all the other data and pics? i do have i cloud that recently backed up, but does i cloud back up my contacts to?

i have icloud but does that backup everything thats on my phone currently? even music that i have purchased on my phone thats is on my itunes? pic, contacts, apps?

Can't update iTunes. Also, message says can't connect to store despite internet connection being fine

I can't update to the latest version of iTunes. When I get the software update reminder, it starts updating then just stops. Also, when clicking on updates I get the message ..can't cvonnect to iTunes...despite the internet connectivity being fine. Help!(Is it as simple as needing to clear some more space on my computer/removing programs etc?

Hey Tag2006,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in this resource may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

My Apple ID at the Apps store is messed up so. It identifies me by an email address that isn't current--I deleted it because of too much spam. I have a new Apple ID. How may I use it at the App store without losing all the Apps I,ve purchased undert

Question: I have changed my Pple ID. However The PPS Store insists that the cancelled ID is me, and trying to change either the name or password is an endless circle. The email account name I previously used was, I believe, hacked so I terminated the email account. So, apple no longer shows it.
Please help me. I want to get back into the App Store without losing all the apps I've purchased.

Welcome to the Apple Community.
Did you create a new a new account or just change the email address on your existing account.

Adobe creative cloud desktop is not detecting my internet connection?

adobe creative cloud desktop is not detecting my internet connection?

i connected with the adobe people through 'contact an agent'.
very helpful, they remote managed my desktop to fix the issue.
apparently something to do with permissions not activated for adobe, not sure how and why this happens though, or why it was fine earlier and suddenly stoppped.
they insisted it was to do with being on a wifi connection but that's not possible because i have my laptop right next to my desktop and that was working fine.
it took about four hours to fix though, so be patient!

How can I install Firefox on a server that does not have an internet connection?

I run Firefox on a server to display graphs for a program. I was able to save, upload and install Firefox version 21 on my server because it used the executable installation program. Versions 22 and 23 use a stub program that goes to the internet and installs the program. My server does not have an internet connection, so the stub program does not work. Can I get a copy of the executable program that installs the program without having an internet connection?

hello pkautzman, the full install packets that are capable of an offline installation are available at https://www.mozilla.org/firefox/all/.

Web pages load slowly or not at all, but internet connection is fine. Can anyone recommend a fix?

Please help! I have a long standing problem with my MacBook Pro, whereby I experience the following symptoms:
- Webpages sometimes load very slowly. The URL is displayed in the address field, but the progress bar appears stuck. Only very slowly does the web page then load.
- Webpages sometimes do not load at all.
- Webpages sometimes load incomplete. Eg. Only part of the website appears, for example the top bar; or certain images fail to load.
However...
- My internet connection is fine. Mobile devices / iPad / work PC all work perfectly well on the same wifi. The problem is isolated to my MacBook Pro
- Clearing the cache, resetting the browser etc do not eliminate or reduce the problem
- Changing to OpenDNS does not fix the problem
- The problem is not specific to Safari. I experience the same on Chrome, Firefox etc.
- Switching it off and on again does not work either (in case anyone suggests it!)
I'm running OS X Mountain Lion 10.8.5 and my MacBook Pro is from early 2011.
Suggestions welcome!

Information.
Safari Problems
Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

HT5704 I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update

I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?

Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.

Sony Vaio not recognising Wifi/Internet connections since System Refresh ... Help!

I'm using Windows 8.1 on a Sony Vaio SVE1512C6EW. It was running really slow, so I did a System Refresh and deleted a few programmes. Now it is not recognising Wifi/Internet connections and Audio doesn't work. I don't know if I deleted the driver or it was the refresh. Please help!

Hi nickisheps,
Thank you for visiting Sony Community!
Here in Sony Support USA for Vaio, we do not recommend System Refresh right away since your issue was slow performance. You could uninstall programs and check for viruses/malicious programs first, running Vaio or Windows update, etc. You are right about drivers. There is a possibility that some drivers and software are not properly installed or was deleted after the refresh. You may try this first: Go to Device manger -> Network adapter -> select the name of the adapter -> right click and select Uninstall (DO NOT DELETE). Restart the laptop. The default driver will be reinstalled. You may do the same process in Audio, just select Sound, video and game controllers. Check again if you the will connect to the internet.
If none of these work then you need to visit Sony's website (based on your location or from where you purchased the unit) and download the needed drivers.
Since your Vaio SVE1512C6EW is not a U.S. model and we have limited information about your unit and we do not have the drivers and software that support your computer. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope these help.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Does not see my internet connection

I have downloaded the trial of XI but still I cannot sign in to complete the downloaded
the installer does not see my internet connection
I have blocked the firewall and antivirus but still cannot sign in
it says my clock is not correct?

The path to this file on my Windows 8.1 computer is:
C:\Users\Steve\AppData\Local\Adobe\OOBE
where my username is Steve.
Windows 7 will have the same sort of path. Windows XP won't.
AppData is a hidden system folder so it may be invisible in Explorer. Just go ahead and type in AppData in the Explorer address bar after you've clicked into your user folder and it should work.

Turbotax does not recognize my internet connection

I installed Turbotax 2010 from a CD and when I try to update it I get the following message: Error 42016: Unknown error
Further messages indicate that The Turbotax program does not recognize my internet connection. I do no t have this problem with other programs. Turbotax tells me it is a Comcast problem.
Comcast tells me my internet connection is fine.
I am at a loss.

I might have found a solution,that works for me with windows XP. First restart the computer and don't start up itunes. Open Norton Internet Security and click on Status and Settings. Then click on personal firewall and then click on Configure, and click on the Programs tab. Scroll through the list of programs until you have goten to Apple itunes. Change the interntet Access to Permit All. Once you have saved these settings start up itunes. That worked for me. Please tell me if this helps anyone.

I have downloaded itunes, however everytime I open it up deos not detect my internet connection even though it is running?

I have downloaded itunes, however everytime I open it up deos not detect my internet connection even though it is running. I can goto other sites when I open up explorer, but itunes just will not connect. Could someone assist? I have windows 7.

Set it up with SMB compliant names.. that means, short, no spaces and pure alphanumeric.
Set a different name for 2.4ghz and 5ghz..
Set security to WPA2 personal with pure alphanumeric password.. 10-20 characters is usually plenty.
Set wireless channel for 2.4ghz to manual and try channels 11, 6, 1 in that order.

I'm not receiving emails. Internet connection is fine. I was told by my provider that I need to reset my emails. How do I do that without losing all emails in my inbox?

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