Free internet issues (Pearl 8110)

Sorry if this has been asked before, I'm just very frustrated.
I got my new BlackBerry today, and I can't get the free internet (for a year) to work.
I tried sending the text to 441 to activate it (at all times during the day) and still doesn't work.
I've tried sorting things through registering on the Host Routing Table, and trying to make a BlackBerry Service account, but I can't because it's not recognized.
Can anyone offer any help? (:
Thanks.
Solved!
Go to Solution.

After another day spent texting to the number I was supposed to, it eventually got accepted! I'm now overjoyed with my little piece of kit

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    Hi and welcome to the forums!
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    Click here: KB11479 Blank or black screen on the BlackBerry device
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    Click Accept as Solution for posts that have solved your issue(s)!
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    Hi and Welcome to the Forums!
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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    If your query is resolved then please click on “Accept as Solution”
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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