I'm so frustrated with lenovo products (X200 and E420s owner)

I just received my thinkpad E420s, I can almost endure everything odd about it, e.g.,
* oddly placed keys, pgup / pgdown buttons, F1-F12, PrtSc between ctrl and alt? Ridiculous...
* no status indicator leds...
BUT what I really can't bear is there's a bad pixel on the screen!!!!!! AND after searching the internet, I found it imposible to replace or return becuase there's only one bad pixel...can any tell me how to make more??????
I'm currently still having a stucked X200 at home which I bought 18 months ago from Singapore. It has given up working after 13 month normal use. I was in China that time, I totally can't get it repaired because the SPECIAL/UNIQUE IWS policy in China.
I really don't know what's wrong with lenovo, is it time for me to say good bye to the "red point" ????
LENOVO, PLEASE DO NOT FRUSTRATE YOUR CUSTOMERS!
HOW DARE I BUY ANOTHER LENOVO PRODUCT ANY MORE???
Solved!
Go to Solution.

Related to E420:
Got an E420 1141-JDG in May 2012… 18 days later, a bright vertical line appeared on the screen. The line is 2 pixels wide, 3.1 cm long, on the upper left side of the display. After the UEFI upgrade to 8HET41WW(1.23), the problem solved temporarily but reappeared then…
Haven't run any Diagnostics Utilities yet. According to the Hardware Maintenance Manual, the solution is 'LCD assembly'.
Also, noticed the computer doesn’t earth via the power adapter, so connected an earth wire to the USB shield for grounding. No HDD activity indicator, annoying… the pointing stick imprints the screen…
Didn’t let the Iranian guarantee provider to ‘service’ cos they know nothing about the ESD precautions & earthing… they even didn’t know the computers shouldn’t be moved when the HDD is running… informed Lenovo Service in Sweden & China + local IT Union by phone, email, fax & post, no response…
SURPRISINGLY, 2 yrs on, still no new malfunction… have used the computer almost daily… but I’ve been ALWAYS worried about its board failure…

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Colin,
I tried this (opening in Photoshop CS5 and resaving as jpg) as you mention:
The remedy to this problem has usually been to open the image (the one that is having an identity crisis) in Photoshop or another image editor, and simply resave it. You don't need to edit it or rename it or anything--just open and resave.
Re-imported and it does work fix (I get picture1 and picture2 instead of just picture1 for all pictures).
Having said that, I looked at all the file properties I could for:
picture1.jpg (original)
picture1.jpg (resaved in CS5)
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So original is ~6MB
resaved jpg is ~8MB
So the question - why can't CS5 premiere import these directly (with resaving?) and what is working with the resave that locks up the first time?
These pictures are straight from a Canon 50D, with no editing or resaving - dumped off camera to computer. I can reproduce this error 100% of the time (new project, new folder, import 2 pics) so it isn't something goofy with the way I'm importing - 100% how premiere is handling this.
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After spending times during the holidays researching the new laptop, I found out that T400 would be really powerful and slick and I was excited placing an order and could not wait to receive it. Today, I received the product. It was delivered couple days earlier than the dellivery date. So far perfect!
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Can't be! Next thing I know I spent 0/5 hours recyclying the power and the error message was still in the loop. Got no where!
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I can't imagine Lenovo's customer service stands at this inferior level. Rightnow, I'm getting a brand new laptop that doesn't work and have to deal with these kinds of service flows. Where does Lenovo stand at the customer's voice?
I'll definitely file a formal complaint and raise this matter publicly. I'll keep you posted...
Jeff
Modertor Note; Full names and contact details from Lenovo employees edited as per forum rules.
Message Edited by andyP on 01-10-2009 12:09 AM

Very frustrated with poor customer service and lack of integrity

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Hello lauralou1105,
Purchasing a new TV should be fun, exciting, and straightforward, and not be complicated by unclear signage and conflicting information. I very much regret that this was your experience at the Huntsville store.
I completely understand your conclusion that -- after the attempts to verify pricing that you made -- you should have had no questions and no surprises about the cost of the TV after purchase. Did Cedric give you any explanation as to why the TV you bought rang up at a different price or for his not honoring the display pricing?
It is wholly disheartening to hear that this experience may influence how you shop in the future. It is my hope that you will one day give Best Buy another chance to win you over.
Please know that I'm grateful that you shared your experience with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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Greetings!
I have started using iWeb (coming from FrontPage and a dab of Dreamweaver). Great, and, most importantly, very well integrated with the rest of Apple's programs and services and devices.
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I try to format and install new windows 7 pro …
I Install all the latest driver using (Thinkvantige system Update) …
I install all Microsoft Updates …
I install Norton internet security 2011 …
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my faith in you will never Change.
Regards...
Alaa Al-Allan

My laptop info :
Product: ThinkPad X200s 7466-3RG
Operating system: Windows 7 professional 32 bit
Original description: SL9400(1.86GHz), 4GB RAM,120GB 5400rpm HD, 12.1in 1280x800 LCD, Intel 4500MHD, 802.11bg wireless, Vodafone WWAN, Bluetooth, 1Gb Ethernet, Secure chip, Fingerprint reader, 4c Li-Ion, Windows 7 professional 32
Warranty information
Type:
Model:
Serial number:
7466
3RG
xxxxxxx
Status:
Expiration date:
Location:
In warranty
2012-03-31
SWEDEN
Regards,
Alaa Al-allan
Moderator Note; s/n edited for members own protection

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In general, you are correct - but also your server does need to be properly configured (and those errors above lead me to think it may not be) to serve the file types that your uploading - but it could be something else entirely. Can you zip up your composition folder, upload it to your Creative Cloud files, set it to share, and then post a link here so I can download it? If you'd rather not share it publicly, can you PM me with a link to your composition files?
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