I'm trying to clone a internal hard drive from another mac using a usb connection.

I'm trying to clone a internal hard drive from another mac using a usb connection to an external drive so that I don't lose the file before reinstalling the software but I keep on getting a message:
"Restore Failure
Source volume is read-write and cannot be unmounted, so it can't be block copied."
Any advice on how to make a copy of this internal drive?
Thanks!
....also the internal hard drive i am trying to copying run on a mac os x 10.5 and i'm reinstalling the software because the computer is not starting and only shows a grey folder with a question marks inside.

I've had my Maxtor external OneTouch 250GB for about 18 months now and it hasn't skipped a beat. I have hear of people having their Maxtor drive just up and die but you will probably find that goes for all manufacturers.
By the way, Maxtor is, amongst others, an OEM supplier to Apple.

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