I'm trying to restore my iPad because It keep asking me to connect to iTunes when I turn it on. The restore process is not been completed and I get error 1002 all the time. My iPad is not jail broken. Thanks
I really desperate and don't know what to do because I tried to find an answer in so many websites and so many discussions and no one have actually any answer that solve the problem
Error 1002 is discussed in this document:
http://support.apple.com/kb/TS3694#error1002
Similar Messages
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IPad 1st generation keeps asking to be connected to iTunes every time
Hi,
My 2nd iPad (1st generation) keeps asking to be connected every time it wakes up either from turn off or standby. I am really tired of restoring the same stuff again and again. If I am less lucky that day, Apple logo freezes forever until iPad gets so hot.
Are there any suggestions? I am using latest version of iTunes, tried connecting to Windows PC using different ports and 4 different cables, there are no security conflicts etc or TCP/IP issues.
Shall I return it to Apple? It is only 7 days that I had this delivered. I do not want to worship to this gadget - want to read my stuff, check my emails and all basic stuff. Tired of recovering 2-3 times a day. Waste of my time.
Let me know if you have any suggestions.
Thanks,Was searching and trying all kinds of solutions - Apple suggests some very complicated ones as well...
I was not able to connect to my itunes and/or sync because of it... I found this in another thread and it solved my issues and everything is working for me now...
I found this, easy enough to follow solution that actually worked. in a single user's post in the forums here somewhere. Can't find it again to say thanks to whoever it was, which prompted me to post it everywhere so everyone else can find it:
(Note: this is for Windows 8, but the solution for other versions is similar - you might need to try a few other folders, but are still looking for "Apple Device" under "Device Manager".)
Connect your iPad/iPhone/iPod to your PC
Go to: Control Panel > Device Manager
Click on: Portable Devices
Right click on: Apple iPad/iPhone/iPod > Update Driver Software
Choose: Browse my computer for driver software.
Go to: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Click okay and everything should suddenly work fine again. (I can't remember if I had to choose "trust" again, but if I did, I only had to do it the once and everything was fixed after that).
Hope it helps! -
I upgraded my iPad 2 to iOS6 following a prompt from the application icon.
Once that was complete, my iPad asked me to connect to iTunes which I did. iTunes then told me that it detected an iPad/iPod in recovery mode and I needed to have a newer version of iTunes to restore.
I've tried before to upgrade to a new version of iTunes but was advised my Mac was unable to support this due to the Mac's age and old operating system.
How, therefore, do I get back onto using my iPad 'cos at the moment, all I get when I switch it on is the 'connect to iTunes' symbols.
Help please, I'm getting withdrawal symptoms!During a normal install of iOS 7.0.6 this does not happen but something clearly went wrong in your installation.
To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
In iTunes
Getting an ERROR (-50) while downloading a movie...
Download not completed
How do I get the full movie completed ???Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?
Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason -
im update firmware for iphone 5 to 6.1.4 getting error 9 every time try to restore iphone 5 crash on me tell me to go to itunes did it on a pc got error -1 so had a go on my mini mac get error 9 all the time
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
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Can't use ipad because it keeps asking for gmail password
Can't use ipad because it keeps asking for gmail password
Are you trying to access email on your gmail.com account?
Or are you trying to open the iPad and need the Passcode?
Give more info about what you are trying to do.
Cheers, Tom -
When I downloaded ios 7.0.2 to my iPad 2 it's asking me to connect to iTunes
After I downloaded ios 7.0.2 to my iPad 2 it's asking me to connect to iTunes, but I have never connected this iPad to iTunes. I tried turning it on and off, but it won't do anything until I connect to iTunes. I'm concerned based on some other questions that this is going to erase everything and make me start again. I believe I have a back up in iCloud, but I don't know if I've backed up since upgrading to ios 7. Is there anything I can do besides connect to iTunes and see where it takes me?
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
Cheers, Tom -
I have an order that has not been completed and the old card no longer exists and I want to pay with my new card. the order is MHBG5FL5DHHow do I delete the restriction in iTunes
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?
This usually caused by a customised hosts file.
These need to be the only entries in your /etc/hosts file:-
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
Remove anything below these entries, then try and reconnect with GC. Once GC starts properly you can put the extra entries back in your hosts file, GC should start normally afterwards.
https://discussions.apple.com/message/19276629#19276629
Jerry -
I charged my nano on my work PC, when i went to use it at home it is now unresponsive and I get a message that the device cannot be recognized by windows? How do I restore it
Try placing the iPod in recovery mode (I think that is what you were try to do) and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
i cant not get into my app store because it keep asking for my billing info an when i put it in again it pops back up asking for my billing info again
Be sure to enter the security code for your credit card as well as your other information. If you don't it will keep prompting you. Also be sure the billing address and phone number match your credit card statement exactly.
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My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
http://support.apple.com/kb/TS1538 for windows
http://support.apple.com/kb/TS1591 for mac -
I recently upgraded my Ipad to 'iOS 7' , after following the instructions and some confusion I added a 4 digit 'code' as requested. After getting used to all the new icons etc.the Ipad worked O.K.
Later in the day when I switched it back on I was asked to enter my 'code' - which I thought I had done, but by mistake I entered my 'password'. after tapping 'done' the message ' iPAD Disabled' appeared.
Please can anyone assist me? I am a OAP with limited computer experience.
Mary DunnIf your device is disabled...
Connect to your computer in recovery mode per the instructions in http://support.apple.com/kb/HT1212
You may need to do this more than once. -
I can not download movies get error 39 all the time
i can not download movie keep getting error 39
Error 1002 is discussed in this document:
http://support.apple.com/kb/TS3694#error1002
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