I'm trying to sync my pc & laptop. It didn't work today. Didn't see buttons on sync options.

When I bought my laptop last year I set up sync for the computers. When I tried to sync today it didn't work. It has been awhile since I've run sync.
I went around in circles with the steps on the help pages.
I tried to follow the steps on the sync help pages but when I got to the sync preferences page there was a list of things to sync but no "manage account" button. I saw the reference key page in sync options and even printed a reference key on each computer, but I never saw a "change reference key" button.
Is there a way to start over with syncing the 2 computers?

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.
The user.js file is only present if you or other software has created it, so normally it wouldn't be there.
You may want to check its content with a plain text editor if you didn't create this file yourself.
The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.
*http://kb.mozillazine.org/Preferences_not_saved

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