I moved with my printer - but ink number is different here!

We have a C6188 All-in-one, working so far fine. We got it in China where we I was stationed from my company. The ink cartridges we got there are labeled "801". Now, back in Germany the cartridges are called "363" (HP C8772E e.g.) and the printer will not accept them. I still have some 801 cartridges, but some colors I need to install 363 type.
Is there any patch available - or should we get a new printer - of course NOT HP in that case.
Cheers, Andy
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Your printer requires a regionalization reset. This will require that you call HP support while having access to your computer and printer. You will need a complete set of the German region cartridges and after the reset the printer will no longer accept the China region cartridges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hey @KennyBee51,
Thanks again for getting back to me regarding this issue.
I would have to agree that the HP Officejets Printhead system is defective. I would recommend at this time that you contact our Technical Support queue by phone to explore additional hardware options.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
It has been a pleasure working with you. I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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This question was solved.
View Solution.

Sorry that you are experiencing this problem. Here is a link that may assist you with the ink system.
http://goo.gl/BXDFf
It seems to be a bad print head, or it needs manually cleaned with lint free cloth and water. If these steps do not resolve the issue, contact HP Support (1800-474-6836).
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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Problem with the printer or ink system code 0x610000f6 HP model 6700 premium

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'0x610000f6' error message appears if there is a 'Paper Jam' or a 'Carriage Jam' in the printer.
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Re: HP Officejet Pro 8600+ "There is a problem with the printer or ink system..."

I've had mine for a year and a half. All new cartridges. Called HP - they said I probably need a new printer, of course.
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Thanks for asking, Bob. Prepare for my screed: Saturday night, I was on the phone with an HP tech, Andre. After an HOUR, he told me he'd have to transfer me to another support team which he couldn't access because HP was updating. He said the update would take EIGHT hours. I called back to get another opinion, and that guy said only TWO hours for the update, call back at 9 a.m. EST. I called and was told SIX more hours to go, so Andre was correct. Andre said he would call me back at 6 p.m. EST. He did not call, but when I called HP and asked for a supervisor, he told me that Andre had called me at 12 p.m. Sunday afternoon. He lied. I have caller ID on my phone and on my TV. No call from Andre.
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Officejet pro 8600 plus Printer failure - there is a problem with the printer or ink system...

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Are you sure the brackets are in the right location?
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http://obiee101.blogspot.com
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Greetings!
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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