I need a new HD camcorder (questions)

I'm looking at the Canon VIXIA HF G10 -- does anyone know if this camcorder is compatible with iMovie 11. And Canon says it connects with a USB cable but I was under the impression on should use firewire to import movies. Also, if I add SDXC memory cards (there are 2 available slots in the camera), are those compatible with mac? Thanks, all.

First you can lookup camera compatibility starting with Apple's own fully tested models here:
http://help.apple.com/imovie/cameras/en/index.html?lang=en_US
Lookup Canon and see if your model appears. When I search I found this entry:
Canon VIXIA HF G10
AVCHD
HDD / Memory
NTSC
Video stabilization limitations more...
It would appear it is compatible, that it has an internal hard drive or memory card depending on what you want to record to. And if it records to an internal hard drive, then the only way to transfer video recorded to that is via a USB cable as that is the connection the camera comes with. Firewire was used/still used by MiniDV camcorders that record standard def to MiniDV tapes. High Def cams now connect with a USB cable most often.
Re: SDXC card support. You would have to buy a very recent Mac to have an SDXC card slot. You can probably find out if your laptop has it, but if you don't see any SD card slot on your Mac at all it's not going to read an SDXC card without a card reader (which are really cheap, like less than $12 these days). So use your best judgement, and know that your HD footage when it is imported is going to be rather large and take up lots of space on your hard drive. You might also want to buy an external Hard drive when you get the camera so you have room to grow early on.

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Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update softdate" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!

Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update software" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!

You need to upgrade OS X.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
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I bought a new Panasonic camcorder to edit in iMovie 10.0.3. I need to choose between the AVCHD choices and the ALL MP4/iframe choices. I don't have a clue as to which to use. I just want to burn video to DVD to have and share. Thanks for any help.

I bought a new Panasonic camcorder to edit in iMovie 10.0.3. I need to choose between the AVCHD choices and the ALL MP4/iframe choices. I don't have a clue as to which to use. I just want to burn video to DVD to have and share. Thanks for any help.

It sounds like you have assigned the primary click on the trackpad to something else, perhaps a gesture.
Use your mouse, login and then open the Trackpad preference pane and see how you have the interface configured.
Oh and you can have both the Magic Mouse and Magic Trackpad powered up and working at the same time. No need to keep moving batteries around.
Tom

I got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?

You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.

Presenter 8 -- need help with proper settings to allow quiz retake (with a NEW set of questions from a random pool)

We are publishing a Presenter 8 quiz to an LMS in a SCORM format. I am having trouble with the following: the quiz is built with multiple question groups, and a limited number of questions are being selected from each group. E.g. we have 80+ questions in total, and 25 are presented to a user on a given attempt.
When a user fails the quiz and exits the quiz normally, we want them to study and try again. I set the quiz settings to allow infinite attempts, and set the LMS settings to make sure the quiz is not presented in "review mode". When I test this quiz by failing it the first time, when I reenter the quiz, I am taken to the last slide in the quiz (which is the last one I viewed), and I can retake the quiz by navigating back to the first question.
Here's the problem: I am presented with the SAME set of questions, rather than a NEW set of random questions. This will facilitate cheating (all a user has to do is take the quiz once, review the answers, and then take it again to pass it).
How do I insure that the user is presented with a NEW set of questions when I retake the quiz?
I am open to upgrading to Adobe Presenter 10, but would rather not have to do so. There must be some setting I'm missing.
Scott Richardson

If you move a mailbox from one server to another, Outlook will automatically repair the Outlook profile. Have you tried this, instead of trying to force a profile update using a PRF?

I need to reset my security questions because it says the answers I provided are not correct. How can I reset with new security questions and answers

I need to reset my security questions and answers. But nit is saying my birthday for a verification is invaid. How can I reset all of this?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99552)

I do video productions for a small local TV station. I use Final Cut Express to edit. I need a new video camera but am at a loss as to what to buy. I know I will get a digital camera but do not know the difference between just digital and digital HD.

I do video productions for a small local TV station. I use Final Cut Express to edit. I need a new video camera but am at a loss as to what to buy. I know I will get a digital camera but do not know the difference between just digital and digital HD. Also, I can not afford an expensive camera and need some advice on which of the available cameras would be best and also work well with a Mac. One last issue, I currently use a Panasonic #CCD camera that takes a tape. When I load video to Final Cut the audio and video are out of sinc. Go figure. Can anyone help with these questions. Karen

Hello Karen,
If you are using Final Cut Express, then look for camcorders that are AVCHD camcorders. Look especially for the AVCHD logo and specific mention of AVCHD in the specs. Most of the major manufacturers produce good quality camdcorders - Canon, Sony, etc.
Also, be aware that there are a lot of "not quite AVCHD" camcorders on the market (sometimes they say they record video as MPEG4-H.264/AVC) - buyer beware!
Most everything you are going to find on the market today is HD, which stands for "high-def".
Regarding your question about the Panasonic camcorder, it's best if you post that as a separate question, and please identify the specific model camcorder and the Easy Setup you are using in FCE.

Resulting quality - import 1080 from new HD Camcorder

Hi,
I have been using iMovie for some time, importing DV from my miniDV camcorder. I have never been real happy with the quality although I have followed the tricks shown in this form and others to get around iMovie's deinterlacing issues.
My question, if I purchase a new HD camcorder (looking at the Canon Vixia series), will I see much improvement in iMovie? If not, is there another video editing solution that will give better quality starting with HD source? Keep in mind I do not want to burn Blueray disks -- I am just looking for the quality I get when I show a DVD movie in my large LCD TV -- which is pretty good.
Thanks.

I'm sorry, I didn't know Imovie has it's own Forum- it's not listed here. Looks like I need an adapter for memory card, because I have an older Mac which doesn't have a slot for the card.

Streaming from new HD Camcorder through 2010 MAcBook Pro

I just bought a new MacBook Pro (late 2010) and a new HD camcorder (Canon Vixia HF M40). I also have high speed broadband, so the Internet connection is very fast. My question is:
How do I connect the camcorder to the Mac in order to stream and/or upload live videos to the web? Do I need specific software and/or other hardware?
Thanks a bunch!

Make an appointment at an Apple store genius bar. They will diagnose the problems and tell you what they are and the costs involved. The diagnosis will be free, the repairs, if you choose to have them done, will not be free.
Ciao.

I have 1 GB RAM on an '07 MacBook Pro. 1) How do I check remaining memory? 2) I have Microsoft office 2004 - do I need to buy more RAM to upgrade to '11? 3) I need a new battery ... Is it worth the $$ to buy a new battery, RAM and Microsoft office 2011?

I have a MacBook Pro from '07 with 1 GB of memory. The battery is shot and my AppleCare has run out. I just upgraded the OS to 10.6.8. But a few questions:
1 - How do I even check how much memory I have left on this computer?
2 - How do I check how many battery cycles are left?
3 - I want to upgrade to Microsoft Office '11 because I don't have Adobe Acrobat to creat pdf's and I need to be able to do this for school... Instead of buying acrobat, I figured I would just upgrade to Office '11 because I can generate pdf's from Word. Roughly how much RAM does Office '11 take up?
4 - Does Apple still make batteries for this computer (from '07)? How much do they cost?
5 - How much does 1 more GB of memory cost?
AND lastly -- is it even worth it to spend the $ on more RAM, a new battery and Office '11?
Or does it make more sense to just get a new computer entirely? (trying to avoid this).
ANY help would be sooo appreciated! Thanks.

1 - How do I even check how much memory I have left on this computer?
If you're asking how to check to see if you need more RAM, open Activity Monitor and go to the System Memory tab, then compare page outs and page ins. If page outs is 10% or more of page ins, you probably need more RAM.
2 - How do I check how many battery cycles are left?
There's no limit on the number of battery cycles, it's just that the more cycles you've used the more "worn out" your battery gets. You've got a 4-year-old machine, and if it's still got the original battery, it's probably about time for a replacement battery. You can check battery health using System Profiler... look at the Power section under Hardware.
3 - I want to upgrade to Microsoft Office '11 because I don't have Adobe Acrobat to creat pdf's and I need to be able to do this for school... Instead of buying acrobat, I figured I would just upgrade to Office '11
You don't need Office 2011 to create PDFs. Any application capable of printing can create PDFs on a Mac. Just choose File -> Print, but instead of clicking the Print button in the print dialog, click the PDF button and choose Save As PDF in the menu that appears.
4 - Does Apple still make batteries for this computer (from '07)? How much do they cost?
5 - How much does 1 more GB of memory cost?
I'll "ditto" sig's answers to these.
AND lastly -- is it even worth it to spend the $ on more RAM, a new battery and Office '11?
Or does it make more sense to just get a new computer entirely? (trying to avoid this).
If Office 2004 is still working fine for you, stick with that and don't incur the costs of Office 2011. As to the RAM, only add more if the test I mentioned above indicates that you need it. If you buy more RAM when you don't really need it, you won't see much (if any) performance improvement. That just leaves the battery... and if the machine is still doing what you need it to do and you don't really need a new machine for anything, you could definitely buy a new battery and get a few more years out of it.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad. Am I understanding correctly? I am running Windows 7 but have never had any problems. Thanks

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of

I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of order. The last version sorted fine.

Welcome to Apple Support Communities
When you install the new iWork version, the old iWork version is kept, so it looks like you are opening your old version.
To fix this, open a Finder window, choose Applications in the sidebar and drag the new Numbers version to the Dock, so you can access to it quickly. Open all documents from this version. I don't recommend you to delete the old Numbers version in case you need it.
Respecting to the second question, you will get better answers in the Numbers for OS X forum

When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

We need a new section entitled: Issues With Apple Customer Service

"This Feedback about the Discussions forum is intended for questions about how to use Apple Discussions and for general constructive feedback about how the Discussions system is operating or how it may be improved. Please use this forum appropriately. Failure to do so may result in your posting privileges to this forum being disabled.
If your question concerns a hardware or software technical issue, please do not post in this forum — instead, go to the Apple Discussions Homepage, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the Post New Topic link. "
Alright, I have a suggestion for improvement. We need a new forum section for complaints about the way Apple is treating us.
To make sure I'm being clear, let me give you an example of just such a post that may be included in such a section.
I ordered online the family packs of Leopard, iWork '08 and iLife '08 on November 6th. I received an email telling me my order had been shipped on November 7th.
On November 9th I decided to check the progress of my shippment by logging on to FedEx. To my surprise, it had been delivered! Not to me but another party. I could download a PDF from FedEx and see the signature.
After trying to deal with FedEx for a few days I was finally told to deal with Apple because they would have to initiate the investigation. Fine. These things happen.
On 11/13/2007 I spoke with an Apple Customer Service Representative and received an Apple Issue Number and Case Number. I was told that it should be resolved in a few days. It wasn't.
11/20/2007, Here's where it gets interesting. In talking with them again I explained that since my signature was not on the FedEx ticket it had not been delivered properly if at all. I explained that since FedEx was clearly at fault the package should be shipped again. Finally they agreed. I was told that my package would be shipped and to expect an email.
11/23/2007, I was told again that nothing would be shipped until after an investigation had been completed. So did they lie? I spoke with a manager who kept repeating that he was sorry for the mis-communication. That became very frustrating to say the least. Remember, FedEx requires a signature. Without it or my permission to deliver somewhere else they must deliver to me and get my signature. The FedEx PDF clearly shows another persons signature.
Equally frustrating is the fact that they will not keep me informed as to the status. I have to call them and wait on hold. I did get a couple of emails with text along the lines of, "We continue to work with our carrier on your lost package. "
However, there is no way to reply to these form letters. The only way to stay in touch with Apple is to call and be put on hold.
Twice, after giving them my order number and being put on hold "while they look up my records" or whatever, the call was disconnected. I'm not saying they did so on purpose but the results were the same. Another call, another round of giving my order number and explaining to yet again a new person the details of the situation.
I've had many problems with Apple since becoming a customer in June of 2006 but I just can't let this go. I need a place to warn others. If you buy something, you might be better off buying it from a store instead of on-line. This kind of information is needed to warn others concerning the business practices of Apple should something go wrong. This is why we need a new section for putting forth such complaints.

It seems to me that the real problem here is with FedEx, as I have encountered similar types of problems with them in the past. Even though a signature is required, I have had packages left on my porch. When I enquired, someone had actually signed (i.e.forged) my name! Other times it has been left on my porch with some other signature. When I call to complain, FedEx just seems to think there is no problem as long as I got my package. They seem totally unconcerned even though a signature is required and I definitely did not authorize delivery with no signature. I have expressed my concerns directly to Apple, but have no way of knowing if it has done any good. I think this problem is worse with FedEx ground, as that is contracted out. Around here anyway, i think the drivers will sign the ticket and leave the package just so they won't have to make another trip. It's not right, and it's not supposed to happen this way, but i know it does.
Apple entrusted your package to FedEx in good faith that it would be delivered to you, and that your signature would be required for you to receive it. That should have resulted in you receiving it. however, due to a false signature, you did not. Clearly, FedEx is responsible.
If the package was supposedly delivered to your address, but has a false signature, I wonder if the driver might have signed the delivery ticket or gotten someone else to sign it and just left it on your porch or something like that. If so, it could have been subsequently stolen. If something like this happened, it might explain why things are so bogged down in the investigation at Apple. From their viewpoint, the package was delivered and a signature was obtained and they are probably being stonewalled by FedEx.
A user to user discussion forum such as Apple Discussions won't help with delivery problems. It's best to report them directly to Apple as you have done. If you continue to have problems, you can call Apple and ask to speak to Apple Customer Relations. They may well be able to cut through the red tape. You could also express your concern in the "Feedback to Apple" section. Maybe if enough people complain, they might consider awarding the shipping contract to someone else. Or perhaps the other shippers are even worse.
One of my recent shipments was evidently lost in a typhoon. But when I called Apple, a replacement was sent out immediately. This is more what I would expect of Apple, and you have every right to expect similar treatment.
If FedEx delivered to the wrong address and got a wrong signature, they should be expected to go back and retrieve the package. But if they delivered to your address and did not get your signature, then you would be well within your rights to go to your local Better Business Bureau and file a complaint against FedEx. That might possibly get some action of some sort. FedEx cannot ignore the BBB as easily as they can ignore you. If your signature was actually forged, you will certainly be able to prove that the signature on the delivery ticket is definitely not yours. And you could forward the BBB complaint to Apple. I don't know if this would help or just muddy the water, but it would put a little more pressure on FedEx I would think.
In the meantime, I would certainly speak to Apple Customer Relations and see if they can help you out here. They want happy Apple customers, and I think they would like to know about the extreme frustrations you are experiencing through no fault of your own.
I sympathize with your problems, and I hope that you are able to get them resolved soon.
Good luck!

HP Mini 110-3131DX. Hard drive replacement; do I need a new one and where would I get it?

I dropped my HP Mini 110-3131DX directly on it's spine and ever since it only turns on to show the startup screen and these error messages:
HARD DISK ERROR
Please run the hard disk test in system diagnostics.
Hard Disk 1 (3F1)
F2 System Diagnostics
Then, it takes a LONGGGG time to even get me to the right screen to do the test ( I have to restart the computer to be able to renavigate to the screen) and it says Hard Disk test failed. What do I do now? Do I have to put in a new hard drive? Where do I buy my specific new hard drive? I really need some help.
This question was solved.
View Solution.

T4M wrote:
Yes your HDD has been damaged , so you will have to buy new one.
Do you know where I could buy one? I've looked online but I can't find one specifically for my model.

I need a new HD camcorder (questions)

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