I need help getting my laptop to update to yosemite so I can then have the quicktime download in order to watch lectures for college course. Can anyone help?
I need the download quicktime in order to watch these lecture videos. It said the new update for my laptop being the yosemite one has the quicktime download within it. However, I went and downloaded it and now it just keeps saying it is downloading and then about 10 minutes later a thing pops up saying it couldn't be downloaded check internet connection. So I keep clicking retry but it has happened like 3 times now and it won't successfully download. Did anyone else have this trouble? Or can anyone else help?
What is the file extension of the files you need to watch? (.mov, .mp4....)
What says the update for your laptop has QT within it ?
Can you provide a link to the page you're downloading from?
Is your internet connection otherwise OK?
Is the QuickTime Player app in your /Applications folder? What happens when you launch it?
Similar Messages
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This is supposed to be an animated Help page. However, when Itry to click on it, it gives me the message:
Your browser does not seem to have the most updated XML parser.
Please use Microsoft Internet Explorer 5.5 or up for PointingTheWay features.
System Can Not Proceed any further.Unfortunately, it's a member-only page, with member id and password required. I'm trying to contact their IT dept., but without much luck, so far!
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i had iweb on my last computer - bought a new 2013 macbook pro a few months ago and it's gone. I have a webpage I build on it and now I need to get back in to update it. Help.
Well of course you won't have iWeb on a new MacBook from this year. iWeb has not shipped on new Macs for a long time now and Apple has not sold iLife through its stores or online for over a year and does not support iWeb any longer.
If you want iWeb now, you will either need to purchase a new copy of iLife or try and find the old install discs from your old Mac and re-install iWeb from that disc. It also depends on what iWeb version you were using too - iWeb 08 or 09? If 08, then this is not compatible with Mavericks which will be running on a new Mac, so you'll need iWeb 09 for this. If you can find your old install discs and they are iWeb 09 then go ahead and use these, but if not, you will have to purchase the iLife 09 or 11 boxed set from Amazon and both of these contain iWeb 09 and you can then install it.
Also, when you set up your new Mac, did you migrate info over? If you had built a website on your old Mac, then you need to data file where all iWeb info is stored and that is called your domain.sites file and you need this file to be transferred if you want your website back again.
Can you get access to thhis file on your old Mac and transfer it? If you can then fine, you can access your website again, but if not, you are out of luck and you'll have to re-build your website from scratch using iWeb.
If you don't have iWeb, then now might be a good time to move forward and look at the many alternatives that are out there such as RapidWeaver, Sandvox, and EverWeb which is billed as an iWeb replacement and is very much like iWeb, but with SEO and the ability to create drop down menus built in (check out http://www.everwebapp.com). Other alternatives also include Flux 4, Freeway Pro and Express and WebAcapella 4.
Have a look and most of these allow you to download free trials so you can try before you buy. -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I have PS5 and need to get a camera raw update but when I try it says serial
I have PS5 and need to get a camera raw update but when I try it says serial # not valid, which of course it is a valid #.
Does Adobe not allow me to upgrade raw on older software?Take a look at this: http://support.apple.com/kb/HT4356
In the list of HP printers, it appears that your printer is supported as an airprint printer. -
i have a windows 7 laptop, and my itunes account wont log in, it is logged in on internet explorer on the website but when i come to log in on the itunes software on the laptop it comes up with error (-51) i defo have the right password, help!
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge -
HT4623 I have no software update button in my settings, can anyone help ?
I have no software update button in my settings, can anyone help ?
That only appears when you have iOS 5+ installed, if your iPad is on iOS 4 then you will need to do the update via your compuer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.
Try contacting apple
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When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?
Boy sure what you are doing but the current iOS level is 7.1 not 7.0.4.
You cannot update to 7.0.4. -
When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
Digital camera RAW Compatibility update 6.02 does not seem to update and keeps showing as an update to down;road. Can anyone help. Thanks. Tim
Download it directly from Apple and apply;
Digital Camera RAW Compatibility 6.02 -
I need to upgrade to mac os snow leopard from 10.5.8, and have the lion OS usb. I can't upgrade to snow leopard as my father doesn't remember the admin password. If anyone can help it would be appreciated
Restart with the Mac OS X 10.6 DVD in the drive or with the Lion USB drive connected, hold down the Option key just after the restart, tab to the installation disk, and press Enter. If the computer has a firmware password set, it needs to be provided for this to work.
(66822) -
I need written permission from Adobe to monetize my video on Youtube can anyone help me?
I need written permission from Adobe to monetize my video on Youtube can anyone help me?
I suspect a failed HD, in that case I'd recommend Apple Hardware Test in Extended Mode at least 3x. You will need the original install discs that shipped with the computer, if you do not have them any longer you will need to order a replacement set from Apple by calling AppleCare. You will need a credit card and the serial number of the machine. The cost should be nominal.
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WHen I connect my iPhone 5C to my laptop containing my iTunes Library, nothing happens for a couple of minutes and then I get an error message saying phone timed out. Can anyone shed any light on this problem please?
Hi 23Orchard,
If your iPhone is timing out when connected to your computer, it sounds like a connection issue.
Please try the things listed in
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Where one of the errors it addresses is
An alert messages indicates "iPhone has timed out" during syncing.
Thank you for visiting Apple Support Communities.
Nubz
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