When I connect my iPhone 5C to my laptop containing my iTunes library, it does nothing and then I get a message saying phone has timed out! Can anyone shed any light on this one please?

WHen I connect my iPhone 5C to my laptop containing my iTunes Library, nothing happens for a couple of minutes and then I get an error message saying phone timed out. Can anyone shed any light on this problem please?

Hi 23Orchard,
If your iPhone is timing out when connected to your computer, it sounds like a connection issue.
Please try the things listed in
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Where one of the errors it addresses is
An alert messages indicates "iPhone has timed out" during syncing.
Thank you for visiting Apple Support Communities.
Nubz

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Please try the things listed in
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When I connect my iPhone 5C to my laptop containing my iTunes library, it does nothing and then I get a message saying phone has timed out! Can anyone shed any light on this one please?

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