I need help solving Latest Flash Player upgrade crashing issues.

I recently upgraded my flash player at Adobe reccomendation. Now it crashes all the time. I need help solving this issue. I currently have Flash Version 11.5.502.135. My old version never crashed, not even once. I would be fine uninstalling the new version and going back to the older one but i cant find it.

Could you please create a crash report? The following page has more information: http://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html
You can install Flash Player 11.4.402.287 version.
Thanks,
Sunil

Similar Messages

  • I need help with new flash player constantly crashing

    Ever since updating the flash player it is constantly crashing. I have updated firefox also which constantly crashes. Firefox is pointing the finger at the flash player..... I need someone who will work with me step by step as i am not a computer tech. The two websites i visit that the flash player crashes on is www.myspace.com while playing mobsters and mafia wars, and www.smallworlds.com which is a 3d interactive " chat room ". I have tried removing the flash player and going with an older version, but it continues to kick me to the updated version...Please help!

    Hi, thanks for your Flash file info. You have the SWFlash.ocx that is old. Right click on that one and Remove/Delete it.
    Your SWF plug-in is correct as well as the remainder of your Flash files. The SWFlash.ocx that needs removed is conflicting.
    The Windows Firewall should be used. Now I see that you have not updated to the Windows XP Service Pack 3, which is the latest. I would recommend that you do that. Many improvements and security issues are included in that. You can go to the Microsoft site for that.
    After you do that, Microsoft has the Microsoft Security Essentials which is a free program and has the Anti-Virus and Anti-Spyware features. It does not include a Firewall nor are there any browser add ons that would conflict with your browser, other add ons or Flash Player.
    I'm not sure of the system requirements for the MSE, but check. You may need the updated Service Pack first. Before you Install the MSE tho, make sure no other anti-virus is still Installed. The one you mentioned needs Uninstalled and you need to check if they have an Uninstaller and do that first.
    Whether you do any of what I suggested or not, you need to Remove that SWFlash.ocx. I would reboot(restart) your computer afterwards.
    P.S. Firefox has updated to 3.6.8 and you can do that anytime.
    Thanks,
    eidnolb
    Message was edited by: eidnolb  add a P.S.

  • Help downloading latest flash player

    I have been having problems with trying to download latest free flash player. I have tried different ways that I know but nothing will help should I just delet it and start all over again so it doesn't show that I have flash player just not the latest one?

    I downloaded the zip but I can't find the file or number to do the rest. I'm not very good with computer so what you are saying to me I'm trying to do but don't know where to find things. Sorry but am trying to do it but I don't know. The only Adobe showing is the shockwave and in file if I was in the right place doesn't even show there in file. When I went to do mange add on only shockwave shows and it's said it's enabled. Does this make since(sp) what I'm saying about it?
    dandab <[email protected]> wrote:
    dandab http://forums.adobe.com/people/dandab created the discussion
    "Re: Help downloading latest flash player"
    To view the discussion, visit: http://forums.adobe.com/message/5572180#5572180

  • Need help with adobe flash player 10.2 keeps crashing

    ok i am having a problem with the adobe flash player ten it keeps crashing on firefox ie8 and google chrome
    operating system is windows xp  32 bit
    really need help because this has been going on for 3 weeks straight  and i downloaded the adobe flash player from the adobe site
    i have uninstalled it 3 time and reinstalled it 3 time
                                                                                                                                                                  need help ASAP!!!!!!!!!!!!!!!!!

    Hello,
    Please try the following way:
    1.Open "Start", then in the "Start Search" bar input "regedit", then click "Enter"
    2.In the opened "Registry Editor", find the key "HKEY_LOCAL_MACHINE -> SOFTWARE -> Macromedia -> FlashPlayer -> SafeVersions" and delete it.
    3.Download the latest Flash Player from http://get.adobe.com/flashplayer/, and install it.
    Thanks

  • I need help installing adobe flash player 10.2.

    Web sites tell me I need to upgrade/install a flash player, but when I do try to install adobe 10.2, it was giving me failed error message. I tried temporarily disabling my Nortons anti virus and firewall. I also unclicked so Adobe would not include Mcafee, which I don't want.  I uninstalled all older versions of adobe( except Reader.)   I am on Compaq laptop, OS is Windows Vista 32 bit. Can anyone talk me through this endless loop??

    Hello,
    Please try the following way:
    1.Open "Start", then in the "Start Search" bar input "regedit", then click "Enter"
    2.In the opened "Registry Editor", find the key "HKEY_LOCAL_MACHINE -> SOFTWARE -> Macromedia -> FlashPlayer -> SafeVersions" and delete it.
    3.Download the latest Flash Player from http://get.adobe.com/flashplayer/, and install it.
    Thanks

  • Need help w/adobe flash player, PLEASE

    I need help!! I bought my daughter a V-Reader from V-Tech for Christmas and I am trying to get it set up. I have gone through all the steps of trying to upgrade the software. However, when I try to begin the process it is telling me I need to install Adobe Flashplayer. So I go to Adobe & download & install Adobe Flash player 11 ActiveX. However, when I go back to the set up portion of this V-Reader, it is still telling me I need to install Adobe Flash Player. I am so confused & don't know what to do. I am not very computer savy, so whatever help I can get needs to be pretty easy to understand & would be extremely appreciated. I have Windows Vista, I really don't know what else you need to know. Thanks for any & all help.....

    Am I correct to assume that you connect that E-reader to your PC, and you need Flash Player on the PC?
    Do you know if your Vista is 32-bit or 64-bit?
    You mention ActiveX, so you must be using Internet Explorer.  What version do you use, and is it the 32-bit edition or 64-bit edition (Help, About Internet Explorer should tell you that)?
    On Internet Explorer 8 or 9, check Tools, Add-ons: do you see Shockwave Flash Object, and is it enabled?
    On Internet Explorer 9, check Tools, ActiveX Filtering: is it enabled?  (It must be disabled for Flash Player to function.)

  • Why cant i get street view on google maps since installing mountain lion everytime i try i get a message saying i need to download latest flash player i do this but still doesnt work

    since installing mountain lion i am unable to get street view on google maps
    it asks me to download latest flash player to view street view which i do but still no joy

    Hi, see if it's related to this...
    About Safari 5.1.7 and Leopard Security Update 2012-003
    Summary
    Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
    Products Affected
    Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)
    Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
    Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
    Additional Information
    If you need to re-enable an out-of-date version of Flash Player, you can do the following:
    1. Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
    2. Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
    3. If the browser is running, quit and restart it.
    http://support.apple.com/kb/HT5271

  • I need help with Adobe Flash Player, PLEASE!

    I have been on multiple site trying to play games or watch videos (e.g. YouTube) and keep getting an error message saying I have to install Adobe Flash Player in order to play/view.  I have done this multiple times and currently have Flash Player 11 ActiveX and Flash Player 11 Plugin.  What more do I need to do because it still won't let me watch the video or play the games!
    PLEASE HELP ME!
    Additional info:  I just wound up downloading Google Chrome (but don't like it) and don't have the same problem.  So, it's only happening  when I am trying to do all this on Internet Explorer 9.

    Flash Player Help | Installation problems | Flash Player | Windows
    Mylenium

  • I need Help installing adobe Flash player please!

    Hi,
    So I have been stuck trying to download adobe flash player for quite a while because when I go onto youtube it says the flash is out of date. Here are all the different things I tried to get the download to work.
    1)
    First of all the adobe flash has been downloaded into my download folder. So when I click on it, the adobe installer pops up. I type in my password. Then the little screen appears to start downloading. However it abruptly stops; the window says "Installation encountered errors" "Error has been encountered. Close this window and try downloading again"
    2)I find out I have to quit the safari application when downloading the adobe flash. So I quit safari and try downloading the Adobe flash. The Installation error pops up again. So I guess that must not be the problem.
    My current flash version is 15.0.0
    3) I check to make sure that the flash player is enabled by my Safari browser. I did notice that the help page is slightly different from my own computer.
    I don't have the "Allow Java"  plug in, and I don't know if thats something I need to install?
    What else do I need to do to download the flash player
    Thanks in advance

    What kind of phone?

  • I Need help with Adobe Flash Player!  Ty.

    Hi.  I can't seem to download Adobe Flash Player or have my Java Script in here.  I had all this stuff in my old computer and when we bought this recently those items are missing.  Being that I am Conputer Illiterate, doesn't help me.  I have followed the instructions at best to my ability when reading the how toos.  If anyone is out there that could help me I would be forever grateful.  Thank you and Peace Out.  Annie.
    Please email me at [email protected] if you have some answers regarding my noted problem.  TY
    Message was edited by: evergreensab
    Message was edited by: evergreensab

    Hi eg, If you have Windows 7 the new one, then you have IE8 since it comes with it. We are only working on this one computer, right?
    First of all you must be the Administrator in order to Install Flash Player, are you? You need to use that account.
    Download this Flash Player Uninstaller to your Desktop:
    http://kb2.adobe.com/cps/141/tn_14157.html
    Download this Flash Player Installer for Internet Explorer to your Desktop:
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
    Close all browsers, you only want to be looking at your Desktop. Check your system tray(the area by the clock) and disable any applications like messenger, etc. You don't want any applications there that use Flash.
    Run the Uninstaller and when it is finished, restart your computer. Wait until it is completely restarted, then restart it again. When it is completely restarted, then Run the Installer. When that is finished, restart Once.
    Then go to this site to test :http://www.adobe.com/software/flash/about/
    Thanks,
    eidnolb

  • Need help please. Flash player 5 with itunes

    i have an old disc that runs on flash player 5 how do i import it into itunes.. thank you

    If that link does not allow you to move the iPhone to what is essentially a different computer from iTunes point of view then there is no way to do it. I don't know why, but if you explain what issues you had trying someone may be able to help.

  • Need help with Adobe Flash Player

    Youtube and several other websites can still identify that my flash player is up to date. Although, many websites including CNN, Aplia, and Southparkstudios do not recognize my flash player. I tried trouble shooting, reseting my axtiveX filter, updating my computers graphic card, ad enabling my flash player. I am currently using a windows 8 computer, but my flahs player does not work in the metro IE, desktop IE, chrome, or firefox. I recently installed Norton Antivirus, and I question if there is any possibility that it could of corrupted my flash player...but troubleshootig with Norton Antivirus was not successful either. So, I guess my question is how do I get my Flash Player to work sufficiently to my needs? I would really appreciate some advice on how to get my flash player to work on all websites.
    Thank you for your time
    - Jim

    Accrding to your post, you're dealing with three separate Flash Plugins.
    1. ActiveX - for IE, (embedded by Microsoft - can't be updated or repaired from any file here - functions independently of the other two plugins)
    2. Flash Player standard plugin - for Firefox (functions independently of the other two plugins)
    3. "PepperFlash" - for Chrome (embedded in the browser by Google - like ActiveX, it can't be updated or repaired from any file here. Like The others, it functions independently of the other two)
    Usually when something is causing the exact same problem with all three different plugins (two of which have been modified by second parties)... it's outside of the browsers.
    First, I'd recommend creating a new (admin) account and try installing/running the Flash Player under that account. If it works, then it's an issue with your account. If not, it's either in the OS or another app, like your Norton.

  • I need help uploading latest flash-it won't work on my macbook pro

    I have repeatedly uploaded the latest version of flash. I get confirmation that the upload is complete but even after restarting the computer, I cannot access anything requiring it...thoughts?

    You hve to "Download", "Install" and "Allow" Adobe Flash Player.
        Allow  Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.
        Press " Manage Website Settings" button for more options.
    Best.

  • Need help to install Flash Player 11

    How do I download Flash Player 11? Each time I try Flash Player download times out at 47% and McAfee Security download times out at 64%.

    http://forums.adobe.com/thread/1195540

  • After 1 year, I finally solved the Flash Player 100% CPU issue!

    I created this guide to help people with this problem.
    http://sgsoft.bravehost.com/flashcpuproblem.html
    My problem was after watching/doing Flash videos or anything Flash related, my CPU would go up to 100% and whole computer slows down to a point I had to close my browse through Task Manager.
    Both in Firefox and Internet Explorer.  Searched all over the web and still couldn't find a solution.
    It was my CPU heating issue causing this slowdown and sluggish performance of Flash.
    Hope, it helps you guys.

    You may wish to note that at least some of the problems on any Windows system after Windows XP could relate to the use of FlashPlayers protected mode.
    Some users may wish to employ the most recent version of Flash Player that will work on their sytem. in which case it could be worth trying an up-to-date version of FlashPlayer but with protected mode disabled.
    The setting is changeable by editing a file ( adding the line ProtectedMode=0 to the Flash "mms.cfg" file) and instructions may be found in these articles
    * http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows <br /> Probably an interesting reference article to scroll through regarding Flash Problems with Firefox
    * http://forums.adobe.com/thread/1018071#TemporaryWorkaround<br/>Again an article with more Flash Player troubleshooting tips included

Maybe you are looking for