I need to get hold of my "Adobe account executive" how do i do that.... i got hold of the right person during in a support chat... cant seem to find that option again...
I work for a goverment that cant be connected to the internet for security reasons.
WE now need to uppgrade our CS6 and as far as i can it´s CC that is on the market.
Our Goverment have a volym licens so i can get the software i just cant use it...
I need to get it packet so i can do a offline registration and use the sofware without connecting to the internet.
Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.
Similar Messages
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Seems like I want
The download history is part of the regular browsing history, so you would have to disable the history altogether as you've already noticed.
* Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
**"Remember my browsing and download history"
Firefox manages the downloads in the Downloads folder in the Library.
* Firefox > History > Show All History > Downloads
Future Firefox versions won't use the current download manager (pref: browser.download.useToolkitUI; Bug 726444), but use a toolbar button with a drop down list, similar to the Bookmarks Menu button. -
I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!
Use the web chat:
Contact Customer Care
Mylenium -
I deleted my Iphoto and need to get it back! I bought this mac book off my sister and have none of the install disks. If there a download or something that I can get to reinstall it?
Depending on the age of your machine and the version of iPhoto, you may be able to download it from the App Store - but you'll need her account details to do so.
Other than that you'll need to purchase it on the App Store. -
i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.
If the file was not originally from iTunes, you'll need to redownload it from it's original source or rerip it from the CD. Files can sometimes go bad and become corrupted. As to how or why that happens, there are a number of ways.
What format are the problematic tracks in? Have you tried converting them to another format in iTunes?
iTunes: How to convert a song to a different file format
B-rock -
I need to get back into my itunes account after it was hacked
I need to get back into my itunes account after it was hacked several months ago.
I'd like to redeem a gift card and I set up a new password but it says my ID has been disabledYou ned to contact the iTunes Store and get them to do it.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface. -
I need to get unwanted credit off my account
Ok
Askim wrote:
I need to get unwanted credit off my account
If you are trying to change the country of your iTunes Store account and cannot until you clear the remaining balance, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They can probably clear your remaining balance for you.
Regards. -
I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password. Therefore I cannot reset the password. I have created a new Adobe account so how do I get the subscription for ExportPDF moved to the new account?
Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara -
Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd+tab, moving the trackpad on the apple, but no. HELP!
Dear John,
thank you for your prompt reply. After I sent the email, I left the wheel spinning to see if it would eventually stop. It didn't, but after a while the screen turned blue, so I decided to switch everything off with a forced shut-down. I could not restart with the OS DVDs because I am currently away from home, but fortunately everything was more or less fine after restarting. It then got stuck again, I forced it shut again, restarted again, and now it seem to work but I won't overdo it and will switch off smoothly after writing this (unless it gets stuck again). Last April I have replaced the HD, so it's now just under 6 months old. And, of course, since the crash occurred when I was abroad and had backed up just before I left, I have lost only a few days' work. Still, and I know this will make me hugely unpopular here, with my 5 previous laptops running on MS Windows I never had a problem. Which does not mean I loved the OS, or I would not have switched to Mac.
Anyway, and this is the main reason for this message, thank you very much again for your speedy intervention.
Claudia -
I ordered Illustrator via creative cloud for another user. I received an invitation that was accepted and tried to change the account to the name and email of the person it was ordered for. How can I get this changed and the invitation sent to the right person?
Cloud as a Gift https://forums.adobe.com/thread/1665610
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Hi all...
My user ID is Keychain Access won't allow me to access my information in my Keychain. I can't seem to fix it. What do I need to do? I don't really know how to explain it but I can access all the other keychains just not my user account keychain. Can this be fixed?
Thanks!That is correct... I know the Admin password but the password for my keychain is not correct and I can't seem to remember what the last password would have been. Any ideas how to reset it? Maybe delete and recreate? I know I may lose some info. Thanks!
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I made a list in reminders, but now want to delete the title of the list, I can't seem to find this option anywhere??
See this article for information on manually managing your iPod's contents.
http://support.apple.com/kb/ht1535
B-rock -
the box is located under the icon line at the bottom of the screen and above the window tool bar/icon box ! its almost like im running in a wide screen mode ! i cant seem to find a way of making the screen deeper, so it fills all the available space ! its also . freezing and it messes with the add ons and the adobe plugins ! a real shame cause i think the new layout is great . kep up the good work
Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!
Hi..
Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
Account Home - Apple Store (U.S.) -
I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1
It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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