I purchased A Bards Tale in the App Store for 2.99' however it will not download.  It only goes about halfway then times out.  How do I get my money back?

If a refund isn't available, any idea how to complete the download?
Thanks

Sorry, but according to Apple, iTunes Store: All Sales Are Final
You can avoid accidental purchases.
From the iTunes menu bar click iTunes / Preferences then select the Parental tab.
Select:  iTunes Store
Click OK.

Similar Messages

  • I purchased a free app from app store for iPhone 5 and it will not download; just gives me the little cloud with arrow pointing down. I have version 7.1.2 What do I do?

    I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?

    Hello mjhardy,
    After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
    Turn your iOS device off and on (restart) and reset
    How to restart
    Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
    After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
    How to reset
    You should reset your device as a last resort and only if you can't restart it.
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Thank you for contributing to Apple Support Communities,
    BobbyD

  • HT6147 The new upgrade for IOS 7.0.6 will not download on my iPad Air or 4S phone.

    The new upgrade for IOS 7.9.6 will not download on my IPad Air or 4S phone.  Why?

    old golfer711 wrote:
    On the phone download and install can't be highlighted.
    Is there a message underneath the Download and Install button?
    On the iPad it starts to download then says error.
    More specific, please. What error?

  • Updated Facebook via the Apps store.  Icon is "grayed" and will not open.  It also will not let me delete, to download again.  Anyone have this problem?

    Updated Facebook via the apps store.  Now, icon is "grayed" & will not open, nor will it let me delete it, so I can re-download.  Has anyone had this problem?

    Do you have another disk or Mac connected that has Pages '09 from the Mac App Store installed? If so, the MAS will "see" it & will report it as installed. Unmount any & all drives, including Time Machine backups, that might have Pages '09 on them & then relaunch the MAS & see if you can download it.

  • TS1702 Have purchased a monthly subscription through the Apps store for the Daily Mail newspaper. The coffee break section will not open. Why?

    Have purchased a monthly subscription for the Daily Mail through Apps Store. The coffee break items will not open on the IPad.  Why?

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • TS1702 If you purchase an app that blatantly lies about what it can do how do I get my money back?

    Help I have been scammed by this app https://itunes.apple.com/us/app/wallamic/id797382255?mt=8
    Says it's wall papers move they don't. 

    Your device is on iOS 7 and you haven't got 'reduce motion' set 'on', and you've tried contacting the developer ? If you have and they haven't replied then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I'm keeping the app, i just need the $19.00 back.

  • TS1702 I purchased and app and it was the wrong app.  Not only that but it didn't download.  How do I get my money back?

    I purchased an app and it was the wrong app.  Not only that but it didn't download.  How do I get my money back?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

    I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • I just purchased Final Cut Pro from the App Store and it will not download to my computer.  I try and install it from my purchases file but nothing happens.  Any suggestions?

    I just purchased Final Cut Pro from the App Store and it will not download to my computer.  I try and install it from my purchases file but nothing happens.  Any suggestions?

    If it's in the purchased page and doesn't download, you should contact Apple.

  • I got hacked and I lost $25 from a app, how do I get my money back and delete the app from my purchases?

    I got hacked and I lost $25 from a app, how do I get my money back and delete the app from my purchases?

    Click here and ask the iTunes Store staff for assistance.
    (103424)

  • I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store

    I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in.  But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!!  ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!!  WHAT'S GOING ON???  PLEASE HELP!!! ~~~THANK YOU!!!

    THANKS SO VERY MUCH, mende1, for so quickly responding to my plea for HELP!!
    I had never turned my iMac off so I still don't understand why the download paused, & when I looked in my Applications folder there was no Mountain Lion, but your words, "However, you can pause and resume the download as many times as you want"  encouraged me to look deeper & try harder!!  I clicked & double-clicked (& multi-clicked!) the Mtn Lion icon in my dock to no avail but finally, I clicked & HELD the click for about 7 seconds . . . . . . . & then a little pop-up came & asked me if I want to "Resume the download" or stop it!! So I slid the cursor over to "Resume..." & it's downloading again!! ~~I HOPE!!  I guess 4.4 GB of OS update will take more than a little time to get in there!
    ~~~Again, THANK YOU so MUCH & God less you with a WONDERFUL time with your studies & future dreams!!!

  • HT201210 Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

    Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

    If you do not have, or remember, the passcode for Restrictions, the only option available to you is to reset the device to factory settings via itunes.

  • Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

    Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

    Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
    No. Only apps purchased from the App Store can be re downloaded for free including updates.

  • I have just purchased this on the apps store but it is taking very long to download. Is this normal

    I have just purchased lion  on the apps store but it is taking very long to download. Is this normal

    Probably. It's a very large download and Apple's servers are undoubtedly being hammered by everyone else also wanting to get Lion on the first day.
    Regards.

Maybe you are looking for