I purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?

i purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?

Yes.
You have already redeemed it. It should be available on the old account. Why did you make another?

Similar Messages

I purchased a itunes card @ walmart and entered the code to redeem it then after multiple tries it still stated valid code.Apple wants my reciept but i cant find it.what should i do?

I purchased a itunes gift card at walmart and after trying several times it kept stating code was invalid . Apple states it needs the card and the receipt where it was purchased and I cant find my reciept. has anyone had a similar problem and if so or if you know in any way to help me please comment. I have already emailed apple yesterday and havent heard back from them yet so that is why i turned to other apple customers as yourself hoping someone could help me resolve this because i need that money on my iphone! thank you so much!

Hello Sandydalt
Check out the first article to resend the gift. If you are still having an issue with your friend receiving their gift, then report the issue to the iTunes Store.
Resend iTunes Gifts
http://support.apple.com/kb/ht1541
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

I was given a 50$ iBooks gift card, I enter the code precisely and I am always told the code is not valid... the card was bought at Bestbuy

I was given a 50$ iBooks gift card, I enter the code precisely and I am always told the code is not valid... the card was bought at Bestbuy

shrinkydink54 wrote:
... The information I got back from support was not clear ...
Contact Support again...
Use this Link > Apple Support iTunes Store Contact
Note:
iTunes Gift Cards are only Valid in Country of Issue.

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

what did itunes say when you contacted them?

Unable to redeem my gift card. Said it has been redeemed but I have never used it.

MY $25.00 Apple gift card says it has already been redeemed but I have never used it. What do I do now?

Hello:
I think the easiest way to get help would be to contact an Apple store.
Barry

Trying to set up Fam Sharing but can't get past the prompt telling me to add a payment method. I already have a payment in my iTunes account and wish to use it for FS. How do I do this?

Trying to set up Fam Sharing but can't get past the prompt telling me to add a payment method. I already have a payment in my iTunes account and wish to use it for FS. How do I do this?

Hi printspat,
From what I gather, you have a payment method selected for your iTunes Store account which isn’t being accepted when setting up Family Sharing.
Take a look at the he article linked below provides, which provides a lot of great information about Family Sharing, and make sure you're trying to use a valid payment method for setting up Family Sharing.
Set up Family Sharing - Apple Support
One adult in the family—the family organizer—can set up Family Sharing for the group from their iOS device or Mac. When you set up Family Sharing, you'll be asked to confirm that you agree to pay for purchases initiated by the family members you invite and that you have a valid payment method on file. Valid payment methods for setting up Family Sharing include credit cards and debit cards.*
Cheers,
-Jason

I just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he cal

i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ... they are coming off my phone!" so two things ... how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone

Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else. He'll just have to recreate them. This happened because you are both syncing contacts with a shared iCloud account. When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload your data to your new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.

My friend set up my itunes account and they have forgotten the secret question and i need it for something on itunes HELP!!!

my friend set up my itunes account and they have forgotten the secret question and i need it for something on itunes HELP!!!

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I can't redeem a gift from 9/13/10--don't get a code. I just set up my itunes account and was able to download a more recent gift.

I can't redeem a gift from 9/13/10 in itunes--don't get a code. I just set up my itunes account and downloaded a more recent gift.

You can try contacting itunes support and asking for a refund

Hi I've pulled my sticker off my itunes redeem code and I'm wanting to know hw I can retrieve my money or atleast have it transferred into my itunes account , and I've tried apple support it's not helping at all

Hi I've pulled my sticker off my itunes redeem code and I'm wanting to know hw I can retrieve my money or atleast have it transferred into my itunes account , and I've tried apple support it's not helping at all

If you haven't remove the code from the card then you should be able to redeem it onto your account e.g. via the Redeem button under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, or via the bottom of the Music tab if using an iOS device
Redeeming a card : Redeeming iTunes Gift Cards and content codes

Just purchased a ipad2, could not us it on my MacBook 10.4.1 - Purchased and installed OSX Snow Leopard 10.6.3 - downloaded and installed latest itunes, set up a itunes accounts and tested by purchasing an album and app, ipad does not show in devises?

I just purchased a ipad2, it would not work on my MacBook 10.4.1 I purchased and installed OSX snow leopard 10.6.3 downloaded and installed the latest itunes, set up an itunes account, purchased some music and apps. When i plug in my ipod it shows up and works, but when i plug in my new ipad the ipad screen comes up with a display of a cable and itunes but does not show in devises, i have tried all the resets and different USB ports with no success. Any ideas short of selling it on ebay or buying a new computer?

If you've already tried the usual rebooting of the computer and ports and stuff, there is only a few things left I can think of. It's possible that when you updated iTunes it didn't fully replace all the files, so I suggest just manually removing iTunes and then reinstalling it.
Try removing iTunes manually first http://support.apple.com/kb/HT1224 then download a fresh copy, make sure it is 10.3.1
It is essential that you go through Finder to remove those files it mentions. Otherwise they won't be reinstalled when you run the installer again.

I just bought this iPad today any I set up my iTunes account and I purchased a app store card and a iTunes card but when I try to dowload stuff it won't let me what's the problem

Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn

Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen

HT3819 Since the last AppleTV update I can no longer use home sharing. chI have checked all IDs, rebooted iTunes, AppleTV, and my router, eck port settings in my firewall. Nothing works. Is it me or did this update screw things up?

Since the last AppleTV update I can no longer use home sharing. I have checked all IDs, re-booted iTunes, my router, and AppleTV, and checked the port settings in my firewall. nothing works. Is it me or did this last update really scew things up?

Hi,
I tried everythink, but same as before!
- droppings ot the main screen
- loosing Home Share
now even on iPads !
Frustrating!
I'm now more than convinced that this is caused by the latest iTunes version.
As some others stated in other threads .... it seems that Apple doesn't really take care of this problem. So what if, if we could make them feeling the same pain as we do. ... Just by dropping them a mail as soon as we have the problem again. Not more often, we don't want to be unfair, but everytime it happens.
I found this feedback site http://www.apple.com/feedback/itunesapp.html
I will start now with this.... maybe this will help to rise a little bit of attention
Tweety
This is the mailbody I always use
Hello all,
Since the last update to iTunes Version 10.6.1 (7) streaming content (Movies and TV shows) to Apple TVs and iPads has two major problems:
- Home Sharing is lost during streaming (streaming stops even if a large portion of the content is already preloaded)
- streaming stops and the main screen pops up (Home Sharing still available)
This happens sometime after some minutes, sometimes after several hours, but it surely happens.
I followed every advice I could found on this support website. There are now a lot of threads following this issue.
Sometimes it seems getting better, but hours later the same isues occured again. Watching content on this enviroment is a real pain and very frustrating.
As many others I'm now convinced that the latest update of iTunes caused this problem.
Our family enviroment contains the following Apple products:
- iTunes on a Win7 32 bit Noname PC (all content)
- second iTunes on a iMac with OS 10.6.8 (all content)
- third iTunes on a MacBook Pro with OS 10.6.8 (daughter, only selected content)
- fourth iTunes on a Win7 32 Samsung Notebook (son, only selected content)
- all iTunes sharing the same Home Sharing ID
- 2 Apple TV second generation
- 1 Apple TV first generation
- 2 iPod touch (bought last year)
- 2 iPads (second generation)
all firmware or software are on latest available patchlevel.
At this moment, I can not recomend to others to buy this products.
I will drop this feedback everytime my famiily and I facing this problem... just to help you to get a better feeling of the urgency of this issue.
Thanks for every effort in advanced.

I recently set up an itunes account and provided my information HOWEVER I also provided an improper email address. Is there any way to recover the information? Please advise. Thanks.

Like the subject line says - I set up a new account in itunes. Put in my personal information (credit card, address) but - when it came time to provide my email address - I gave one that does not belong to me (similar to my name but not my correct address). Is there any way to retrieve the information I inputted OR put in my correct email address?
Thanks.

go to appleid.apple.com. Click on manage my acct. sign in using the email you provided (even if it is wrong, it is the one you provided, so technically it is your username.) Once you sign in, it should have your details right there, it will say "apple ID and primary email address" and to the irgh of that, it will say edit. choose edit, and provide the correct info.

I purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?

Similar Messages

Maybe you are looking for