I purchased a MacPro 2010 and is having trouble to add HP LaserJet 1022n to my printer list.
Dear Administrator,
I purchased a Mac Pro 2010. I migrated from my MacBook Pro to Mac Pro. Then, the HP LaserJet 1022n won't print. I reseted printing system and now can't add that printer to my printer list. Software Update have installed HP Printer Driver v. 2.16.1 on my system. The printer is actually available in HP Printer Driver 1.1.1 update. But, no matter how I do it, it always complained that the Driver software is currently unavailable and ask me to install it later. I have downloaded the HP Printer Driver 1.1.1 update manually, but it won't install and showed my Macintosh HD as not a valid install target. I tried to install the driver CD that came with the printer, but it complained that a newer version of the driver has been installed on the SSD hard drive. Please help.
My guess is that the HP Printer Driver 1.1.1 update is on the system but is corrupt, that is why the Add Printer command can't simply pick up the driver on the computer. Other method also break down since they think I already have the driver installed. I think that I needed to uninstall the HP Printer Driver 1.1.1 update to correct the system. That is just my hunch.
Please advice. Thank you very much for your time and effort in this matter.
Sincerely yours,
Zigang
Ph.D.
<Personal Information Edited by Host>
Have you tried un-installing the original (complete) software and re-installing it?
Usually that does the trick. After that you can try the update if necessary.
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