I purchased a song with my iPhone, but when I sync'd with iTunes the next time, the song was removed and cannot be accessed in iTunes.
The song is found when I "search" for it or for the artist, but it cannot be selected or played.
When I go to the artist, only the other song from another album is shown.
I tried redownloading from the iTunes store, but there is no change.
This is very frustrating, since I now cannot put it back on my phone or listen to it at all.
Without syncing: File>Transfer Purchases
Similar Messages
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I have deleted certain purchased songs from my iphone, but everytime i sync my phone with my computer it adds them back. Is there a way to stop this from happening?
It sounds like you and your husband are sharing an Apple ID, a version of iTunes on your computer, or both.
I recommend you share neither your Apple ID nor your version of iTunes. You can still share music by using Store > Authorize this computer and enter your spouse's information. But it sounds llike this sharing is the cause of your problem. -
I downloaded a few mp3 songs onto my iTunes library. From there, I copied into the playlist. But when I sync it with my iPhone 4, I dont even see the name of the playlist in iTunes while syncing and the songs dont get copied onto iPhone 4. I updated both iTunes and my iPhone and tried, again - no luck. Any input is greatly appreciated. Thanks -- SKAV
Is the playlist selected to sync under the music tab?
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i changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password..
can anyone help me to solve this issuei just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do. -
i am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?
Try erasing the iPod photo cache.
http://support.apple.com/kb/ts1314 -
When I take pictures with my iPad they go to my iPhone but when I take pictures with my iPhone they don't go to my iPad. How can I get the pictures I take with my iPhone to my iPad?
Check the following:
From your Home screen, tap Settings > iCloud > Photo Stream, and make sure the slider is set to the ON position.
From the Home screen, tap Settings > Wi-Fi, make sure the slider is set to ON, and that your device is connected to a wireless network.
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I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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I am sharing a apple id acount with my family but when I synced my iphone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?
If the ringtones are on the old device just plug it in and do a transfer of purchases then they will be on the computer to sync to the new device.
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I have a 4s with ios 6 but when I place a call I can't hear the person I' m calling, the volume is high but it's not working. Please help.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I deleted my duplicate contacts one by one on my iPad but have lost over 600 contacts on my iPad they are all on my iPhone but when I sync my iCloud I only have 200 contact on my iPad but have all 820 on my iPhone can any one help
Welcome to the Apple Community.
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing. -
How do I correct the problem that every timeI boot up I receive the message that “iCal cannot log in to your iCloud accountbecause you password is incorrect…” I do enter it correctly but the same errormessage comes up the next time the computer boots up? Thanks.
Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another. -
when I plug my iPhone in to my computer, iTunes doesn't recognize it as a device. I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time I plug my phone in, the device is not recognized.
What happens if you go to iTunes > File > Devices, do you get the option to Sync iPhone?
You could try a reinstall of iTunes. OS X Yosemite: Reinstall apps that came with your Mac -
My hard drive burned up and had to be replaced. When I tried to sync my IPhone after my computer repair, the phone says it's syncing and the icons spin, but nothing happens. In a few seconds a message appears saying it will sync the next time my computer is available. I have gone through the instructions and procedures for syncing four times and can not get the thing to sync. Apparently the phone hasn't synced in a long time. What do I do to sync my phone again?
jrmetzger,
iOS runs on iPads and iPhones; OS X runs on Macs.
Given your situation, I’d highly recommended that you purchase a SATA-to-USB adapter, so that you can test both your old disk and your new disk externally, since it might be that the problem is due to a faulty internal SATA cable rather than due to faulty disks. -
Sync single song via iTunes with my iPhone 5 & can't sync music with my iPhone
Hey there,
I have two questions about iTunes and my iPhone 5.
1) I have my full music library connected with iTunes and most songs are not bought via iTunes. Now I have alle artists listet up with their albums.
Can I now sync only one single song from an album with my iPhone 5? If I want to sync music with my iPhone I can only choose between Playlists, Artists, Albums and Genres but not single songs. Is there a possibility to sync single songs from a full album?
2) The other problem is when I want to sync music (and only music!) iTunes starts syncing with my iPhone 5 and nothing happens. After a while a get an error that the synchronisation is stopped because it couldn't start syncing. Why? What can I do?
I use a windows 8 laptop with the newst version of iTunes and iPhone 5!Which iTunes version is installed on your computer?
What happens when syncing? Any error message provided?
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