I purchased Photoshop Lightroom 5 at Office Depo two days ago. i am following the directions join the card that I purchased. The program will not accept my redemption code.

I purchased Photoshop Lightroom 5 two days ago at Office Depot. I have a redemption code on a card. the program will not take the code. What do I do?

You need to convert your redemption code to a serial number via the Adobe web site.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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G¹Day Ned, Thank you very much. That worked. I like simple solutions. Thank
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You have already deactivated it from one machine, hence you can activate it on third computer.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
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http://adobe.ly/yxj0t6
Please refer to:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
I'm a Creative Cloud member, why is my app launching as a trial? Mac OS 10.7.4
creative cloud software says my free trial has expired, but I have a paid subscription
Re: Creative Cloud for Teams - second computer will only install as trial version
Creative Cloud Help | Install, update, or uninstall apps
Hope it helps.
Regards

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I purchased Photoshop Lightroom 5 at Office Depo two days ago. i am following the directions join the card that I purchased. The program will not accept my redemption code.

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