I purchased single app illustrator and can not download, keeps failing

Why can I not download something I have purchased, single app illustrator. I am on a mac. Please, can you walk me through this?

Paneman if Illustrator is not listed within the Applications folder then please utilize the steps listed in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. This should restore your ability to install Illustrator.

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but they stay in my download list and start automatly when i connect to itunes store and going to crazy me
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Try Here > https://discussions.apple.com/thread/4074945?tstart=0

Hi i got a few free app before and did not download them completely and dont want to do this but they stay in my download list and start automatly when i connect to itunes store and going to crazy me how can i remove them from my account for ever please h

hi
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how can i remove them from my account for ever
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Try Here > https://discussions.apple.com/thread/4074945?tstart=0

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Steps
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C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
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I purchased single app illustrator and can not download, keeps failing

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