I purchased the jt album on itunes but it's not in my library and its says purchased! what happened
help pls
Hi Friend,
In iTunes, you need to pay attention to mark/unmark the fields properly to everything runs well.
Syncing your device with iTunes, open your device. In the Resume Tab, if you have marked "Just sync Music and Videos selected" and/or have unmarked "Manage Music and Videos manually", they mean you need manage which music/videos you want in your device.
Go to Videos Tab, check if the video is there, but probably it is unmarked or something like this. Mark the blanked field and sync with your device again to see what happen.
If sitll not working out, check how iTunes Match works. You maybe need to have an account in iTunes Match to share the video with other devices you have.
Hope it will be helpful
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Or report a problem...
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just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas
Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
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Cheers,
Allen -
It will not open for me. I go to the "itunes" tab once i'm in my library, and it says "accessing itunes store" but nothing happens.
I just tried it and it works for me.
Allan -
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RegardsIf you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
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Welcome to the Apple Community.
In iTunes Preferences > store, make sure automatic downloads for music is enabled. -
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yes i put the wifi adress in and the phone asks to restore from icloud or itunes, i click itunes and it shows that it is connected to itunes. my itunes says it is restored but my phone is stuck on the connected to itunes screen and will not let me into my phone
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I have album covers showing up on the wrong album. iTunes will not allow me to delete them. It acts as though it did, but does not, with no error message.
Hi,
No available software and drivers for Windows 8.1:
http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I installed the latest version of iTunes but when I went to sync my iPod I got error message -50 and my iPod would not sync. I tried re-installing the most recent version of iTunes but this made no difference. I then tried installing an old version of iTunes but it would not install. I am furious because I bought music via iTunes store and I cannot get it to load onto my iPod. Can anyone help? Or can anyone give me a direct email address for iTunes support? I have been going round and round on Apple's stupid website and cannot find any help or an email address.
Quit iTunes, reboot your PC, restart the iPad and then try again.
Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
the last week end the battery is down , when I recharge send me the messsaje conect to itunes, but not respond
Try to connect in recovery mode, shown here: iOS: Unable to update or restore
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i would like to sync my second generation ipod touch to a new laptop with the recently updated version of itunes. in order to do this, it deletes all the music of the ipod. i would like to be able to save my music as i have spent alot of money purchases it. i have backed up the ipod in order not to loose any of the music but i cannot find where the songs are backed up to? can you please help me find where the songs have been backed up to so i can save them please
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The iPod backup that iTunes makes does not include synced media like apps and music. -
Added albums to iTunes, but they do not show up in the Music Library view.
I imported some albums and the albums do not show up in the Music Library view, however I created a playlist containing all songs added today and they show right up. Is there a fix for this?
They don't show up at all or they don't show up where you expect them to?
The iTunes Library is divided into a number of sources, Music, Podcasts, Books etc. Each file added ends up in just one of these sources depending on its *Media Kind* plus any playlists for which it has matching criteria.
Settings such as *Part of a Compilation, Sort Artist* or *Sort Album Artist* can make albums appear in an unexpected location within Music.
See http://samsoft.org.uk/iTunes/grouping.asp for more on organising things in iTunes.
tt2 -
I even tried changing the name of the file. When I choose "add file to library", then select the file, it does nothing, and provides no explanation. I also tried adding a specific file that had been previously deleted. I did not re-encode this movie; I just wanted to add the same file again and it would not let me.
I'm using iTunes 11.1.3.8 on Windows 7. I appreciate any help that could be offered.In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.
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