I received a bulk email from what appeared to be my fiance, but the Outlook preview pane opened it automatically and now there are issues
The origin address was <[email protected]>. Whatever happened, it sent the bulk email to her entire address book, so I may not be the only one with issues. If Firefox crashes again, I will continue to feed the error reporting. Thank you to anyone who can help!
Do you mean the Outlook that is part of Microsoft Office, or the Outlook online email site (mail.live.com)?
If you think this message may have infected your system or installed an add-on in Firefox, then I suggest these clean-up steps:
Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This should bring recent items to the top. Take out as much trash as possible here.
You can "mop up" remaining issues with the scanning/cleaning tools suggested in this support article: [[Troubleshoot Firefox issues caused by malware]].
Finally, in Firefox, open the '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
(1) In the left column, click Plugins. If you find a plugin that you don't recognize or which doesn't sound essential, try setting it to "Never Activate". (The most essential Plugin is Shockwave Flash. You can use most sites without the others.)
(2) In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that clear it up?
Similar Messages
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I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security? I have no anti-virus software.
Evelyn, there is nothing that can prevent you or anyone from falling victim to those attempts to defraud you – other than you.
"Phishing" scams are the most common way of getting people to voluntarily supply information that should be kept as secure as any other personal possession. "Anti-virus" solutions can't possibly prevent that sort of fraud, and if anything can only lull you into falsely believing you're being protected from threats, be they real or perceived.
Do you have any further advice so that I don't fear my Mac?
There is no reason to fear your Mac; it's a tool to be used for your sole benefit. Like any tool though, it can be misused. If there is any explanation for fear, it's a lack of education. Knowledge conquers fear and renders it inert. Learn what real threats actually exist, how to defend yourself from them, and how to distinguish them from those propagated by fear mongering psychopaths that justify their existence by keeping others misinformed. There are an abundance of the latter.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it. The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
Help!! working on a movie on Imovie. I had to delete a music file from a clip section and now there are some clips that have no audio!!! don't know how to get the audio back to my clips!!!! Help!!!
You can use some third party software to copy the music from your old iPod back to computer first, and then import the music into iTunes and re-sync them to yournew iPod. Here is a guide about how to transfer iPod music to computer. Hope it helps. Feel free to email me if you need further help.
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Tried charging my 2009 MacBook Pro but the green light won't turn on and now my computer won't turn on (it was working right before I attempted to charge it!) what do I do????? Even tried using another charger I had for it and nothing. No green light. Computer turn on. Now what??? Help!
QUOTE: "No green light. Computer turn on."
What? so were you able to turn on the computer with the new plug? does it give you any other light? amber/orange light? -
I have a new iPhone 6 plus and all is OK. But the mail shows more than 400 'unread' messages whereas there are none in the mailbox or trash or anywhere else I have looked. I can send and receive with no problem. I'm sure I have no unread messages.
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes
nope all my songs are copied and organized into the iTunes library.
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I recently purchased a new Macbook Air and used migration to transfer old files from my old PC to the Mac, and now there are songs that I purchased through Itunes on my phone that are not on my Mac, how do I transfer these songs from the phone to the Mac?
dnunn wrote:
... how do I transfer these songs from the phone to the Mac?
Transfer Purchases > http://support.apple.com/kb/HT1848
Download Past Purchases > http://support.apple.com/kb/HT2519 -
I had the older version of iPhoto and it was allowing me to start the import from my iPhone but would unexpetcadly quit leaving all of the photos uniported and added duplicates of each one every time I opened iPhoto so that now there are over 11,000 of them. I have the newest version now and I was hoping there would be a way to erase them but I still cannot figure it out. Does anyone know how to erase the 11,000+ unwanted photos from the program?
Thank you
HeatherSo, are you gettting a message at start up? If so try:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Import' or 'Importing'.
Drag it to the Desktop. *Make no other changes*.
Start iPhoto. Does that help?
If it does then look inside that folder on your desktop. Does it contain anything you want? If not you can trash the folder. -
please fix my itouchipod sen i got it icant use it.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I can't see the apps or unlock my phone but at the top I see the time/mobile service ect.(it is turquise as if the colour has been reversed) and get notifications! Voice control ect. works as well !
I think that there is a problem with your lcd screen which can only be fixed by replacing the whole lcd assembly. You should definitely take your phone to an apple store and have them fix it. Please dont attempt to replace the lcd screen by yourself because you can and will do more damage to your phone. Take it to an apple store and they will fix it for you.
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Copied my iTunes from my Mac to my Windows 7 laptop, now there are thousands of songs missing on the Windows copy with the exclamation point. everything shows up, playlists and tracks, there are just a bunch of songs with exclamation points. how can i properly sync my iTunes from my Mac to my PC? using iTunes
Moving a library: Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder.
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Was sent a message to "update" iTunes on my MacBook pro... Did so and now there are no world-wide radio broadcasts on the pull down menu? What is that about? I travel a lot and use them regularly. Can I get the old iTunes back?
It would be best if you posted this issue on the iTunes forum where there are persons who are well versed with this application and may be able to assist you. Yours is not the only problem with the new iTunes.
If you have Time Machine or another backup prior to the download of the new iTunes, you should be able to resurrect the prior version.
Ciao. -
What do I do if I have received a phishing email from HMRC?
I have received a phishing email from HMRC which I opened. I then deleted it. Do I need to do anything to remove any potential threat?
No but if that happans again, "forward" the email to Apple at this address: [email protected]
Apple wlll never send you an email asking you to verify your Apple ID. -
I am unable to receive or send email from my IPAD. The error message says "Connection to server failed". Help!! geandreamer44
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If nothing above helped, restart your router.
No data is lost due to a reset. -
cannot receive or send email from my hotmail account, refuses to verify server. I have changed my password, deleted the account numerous times, any solutions? all on ios 6. it was working up until a few days ago and now refuses to load on both my ipad 2 and iphone 4S
in the process deleted all my contact, very annoying.
all help is much appreciated.
interesting that my gmail account does work perfectly.this may or may not help - but give it a try. On a forum some were reporting that talk21 is now under the yahoo umbrella. below are the steps this use listed. (This was an android forum, but the email settings should be the same. In short it looks like their server names have changed. An existing account may have simply been forwarded - but if you are reinstalling, it may want a clean install to the right servers.) Pay particular attention to the server names and port settings. (this thread was started based on a discussion of Imap vs pop - you are already an Imap person - so ignore that part)
See if this helps.
why settle for pop3, when IMAP works with talk21 and not only does mail get pushed out faster with IMAP, but when you click refresh it will be received faster than pop3. The other advantage is subfolders are also supported with IMAP but cant be seen with POP3. This mail feature works with my android eclair & hero phone and the settings are exactly the same for win mobiles also (not tested). The mail setting up roadmap is the same from what i can remember once in the mail feature for win mobi.
This is what you need to do to setup Talk21 email with IMAP.
Incoming server settings
IMAP server - imap.mail.yahoo.com
Port - 143
Security type - none
Outgoing Server settings
SMTP server - smtp.mail.yahoo.com
Port - 25
Security type - none Also important note - Enable 'require sign-in'
and enter your talk21 username and password The End...works a treat for me p.s. Its only taken me 3 years to work it out with win mobile and recently with android. Finally got it to work...hope this helps all the talk21 users out there. if there are any other similar posts out there with no answer...dont forget to mention my name when passing this post around.
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