I received an e-mail from apple store asking for billing information update. Is this legitimate

I received an e-mail from apple store telling mr that my account billing information is out of date. Is this legitimate

If it has a link than most likely no. For example
It has come to our attention that your billing information is out of date. To fix this, refer to the link below
That is most likely a scam and you should not click on it. It would help if you provided a copy of the email, just to be sure.

Similar Messages

  • I won't receive an e-mail from Apple about changing my security questions

    Okay, so I wanted to buy something on iTunes, but then this thing came up, saying since it was my first time buying something on this device, I had to answer my security questions. The thing is, I don't remember them! I made them over 2 years ago, and never had to use them until now. So I signed in onto my account, and pressed "Forgot your answers? Send reset security info email to r•••••@yahoo.com" I'm not sure if the r*****@yahoo.com appears for everyone, or if it's "my" e-mail account, but just showing the first letter. Thing is, I don't remember making en e-amil account starting with r. My Apple ID is my e-mail account. The one I had when I got my first Apple device. I've always used it for Apple stuff, so why won't I receive an e-mail from Apple about this? I received one when I put my phone number in my payment options just yesterday, and when I changed my password as well, so I don't get why I don't get the imformation about changing my security questions. I really want new songs

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94595)

  • I haven't received an e-mail from apple regarding my iWork's serial number. What should I do?

    I haven't received an e-mail from apple regarding my iWork's serial number. What should I do?

    Have you bought a serial number? or is there another reason to you think you should get an email with the serial number?
    which version of iWork do you have?

  • HT4098 Received strange e-mail from Apple but why?

    I was sent an e-mail about subscriptions by Apple. The e-mail from Apple contained a link to this page. I read it and tried to find more info in iTunes but I don't have the Subscriptions entry in Settings. What the eff is up here?
    Matter of fact yesterday I ordered a subscription for a weekly magazine which is available in the App Store (Der Spiegel from Germany) but the ordering process happens outside of any Apple gear. I actually used my Windows computer's web browser and the magazine's web site to order the subscription. Could this be causing the e-mail I received?

    Thanks for the links but none of these information does really fit to this mails:
    Received: from mx02.ispgateway.de (80.67.29.35) by
    smtpreceive.efe01.exchange.local (10.128.0.33) with Microsoft SMTP Server id
    8.3.245.1; Sun, 28 Oct 2012 19:53:03 +0100
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    28 Oct 2012 19:53:03 +0100
    Received: from nk11p03mm-mail03531a.mac.com ([17.158.232.144]) by
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    11:52:59 -0700 (PDT)
    From: iTunes Store Support <[email protected]>
    To: "x" <x>
    Date: Sun, 28 Oct 2012 19:52:59 +0100
    Subject: Informationen zu Ihren Abonnements
    Thread-Topic: Informationen zu Ihren Abonnements
    Thread-Index: Ac21PXXVgIUCAXA2TuO4lMZCBS7+2Q==
    Message-ID: <[email protected]>
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    x-spam-status: No, hits=-6.6 required=9999.0 tests=BAYES_00
    autolearn=disabled     version=3.3.1
    x-spam-level:
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    x-spam-cmaesubcategory: 0
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    x-spam-checker-version: SpamAssassin 3.3.1 (2010-03-16) on
    spamfilter14.ispgateway.de
    x-spam-cmaetag: v=1.1 cv=UlhhlYEmG+Q7gxMQ9S1MRO68Ir4/T59VHBkWXQd+y6o=     c=1
    sm=0 a=5xAlW64BtcgA:10 a=PSvMQGtwR2dsm1X3SNKDrA==:17     a=t-IPkPogAAAA:8
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    xcat=Undefined/Undefined
    x-spam-cmaecategory: 0
    x-proofpoint-spam-details: rule=notspam policy=default score=0 spamscore=0
    ipscore=0 suspectscore=3 phishscore=44 bulkscore=100 adultscore=0
    classifier=spam adjust=0 reason=mlx scancount=1 engine=6.0.2-1203120001
    definitions=main-1210280219
    x-proofpoint-virus-version: vendor=fsecure
    engine=2.50.10432:5.7.7855,1.0.431,0.0.0000
    definitions=2012-10-28_05:2012-10-26,2012-10-28,1970-01-01 signatures=0
    Content-Type: text/html; charset="Windows-1252"
    Content-Transfer-Encoding: quoted-printable
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    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
    252"><title>HTML Message</title>
    <meta name=3D"generator" content=3D"Advanced" html=3D"" parserv2=3D"">
    </head>
    <body>
    <table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
    <tr>
    <td>
    <font face=3D"Lucida Grande" size=3D"2">Sehr geehrte iTunes Kundin, sehr ge=
    ehrter iTunes Kunde,<br><br>unseren Aufzeichnungen zufolge haben Sie 1 Abon=
    nement(s) abgeschlossen. Apple iTunes freut sich, Sie als Kunden zu begr=FC=
    =DFen.<br><br>Der Preis f=FCr Ihr/Ihre Abonnement(s) kann sich bei der auto=
    matischen Verl=E4ngerung aufgrund schwankender Wechselkurse verteuern. Sie =
    k=F6nnen von Ihrem Ger=E4t aus den Preis Ihrer Abonnements =FCberpr=FCfen u=
    nd Ihren Account verwalten. Gehen Sie dazu im App Store auf ?Account=93 und=
    w=E4hlen Sie ?Abos verwalten=93 aus. Wenn Sie Hilfe ben=F6tigen, finden Si=
    e detaillierte Anweisungen unter <a href=3D"http://support.apple.com/k=
    b/HT4098?viewlocale=3Dde_DE.">http://support.apple.com/kb/HT4098?viewlocale=
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    Seems like a failure of Apple's mailing system instead of phishing or spam...

  • Received unauthorized e-mail from Apple

    I received an e-mail purportedly from Apple today with this text:
    Dear Customer,
    Your Apple ID was used to purchase Tribal War App on a computer or device that had not previously been associated with this Apple ID. .
    The download was initiated from AR , United States.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not make this purchase, we recommend that you go to https://itunes.apple.com/ref-082736 to cancel the transaction, Confirm that you're the owner of the account and then follow the instructions.
    Regards,
    Apple
    The link opens a window asking for all my info - Apple ID, password, address, credit card info. Obviously this is a scam, but it looks legit until you start thinking about what it's asking for.
    I'm guessing this is just spam, and without my entering any info, the sender doesn't have access to my account. But is there a way to be sure my account is still safe?

    It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
    [email protected]
    The link below has information to help identify fraudulent emails.
    http://support.apple.com/kb/HT4933

  • Hey, I recently made a new apple id and it is verified but whenever I try to sign in it says you have not used iTunes , please review and when I review my account it asks for billing information .. I want to make account without credit card. Please help

    Please help me ..

    Create a iTune and App Store account without credit card
    1. Go to App Store and select a free app
    2. Tap INSTALL APP
    3. Create New Apple ID
    4. Confirm Your Country
    5. Agree with Terms and Conditions
    6. Fill in your Apple ID and Password (must be a valid email address)
    7. Create and answer your secret question e.g. What is the name of my dog?
    8. Select NONE for Billing Information (see picture below)
    9. Fill in Billing Address i.e. your address
    10. Submit application for new Apple ID
    11. Wait for verification email
    12. When email arrive, verify your account
    13. Start downloading your free apps
    http://i1224.photobucket.com/albums/ee374/Diavonex/6f6e54ff.jpg

  • HT4009 How do I get a refund for in-App and i tune purchases made by a minor? I received an e-mail from Apple telling me what to do but I can not get it to work.

    How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I don't receive an E-Mail from Apple to confirm my Apple-ID

    I tried to get my own Apple-ID but when i should confirm my E-Mail adress by an E-Mail Apple should have sent to me i can't receive one. Even in Junk file there is no E-Mail. I tried this procedure several times.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94595)

  • Is this a rel mail from Apple? Asking my Social Sec. number?

    Hi,
    received this morning in Belgium, on my "secundary" email address, so NOT on the regular mail address of my Apple account.
    Asking me an update and confirmation of my account @ Apple, asking again for Creditcard numbers, and now also the social security number...?
    Does anyone know if this is authentic?
    Thank you
    the mail :
    Update your Account.
    Dear Member,
    We have faced some problems with your account Please Update the account, If you do not update will be Closed.
    To update your account, just confirm your informations, It's easy:
    Click Here to Update
    Click the link below to open a secure browser window.
    Confirm that you're the owner of the account, and then follow the instructions.

    Don't reply to it, it's not from apple, apple has no need for your social security number.
    I just tryed to open the link and my antivirus stopped it.

  • Is it unusual to not receive a confirmation email from Apple when applying for a retail position?

    I wasn't sure where to post this question and I was just wondering.
    Regards

    Sorry, MoeMakhlouf,
    I don't think this is the place for that question.   No-one here has the authority to answer on Apple's behalf.
    As an observation though, how can you be sure Apple received your application?
    Best option may be to write again to the Address you sent your initial post to.   OR
    read the following ... http://channelprograms.apple.com/channel

  • HT2534 Why is the app store asking for payment information to download a free app?

    I've never had a problem downloading free apps. Now, all of a sudden, I can't download a free app without going through the purchasing step, which I am not because it's free?! Anyone else having this problem?

    You are required to provide credit card details to download apps be it free or paid.
    Nothing will be deducted from your credit card if the app is free.
    There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

  • Not receiving the verification e-mail from Apple

    I wonder if anyone can help me. For some reason, I never receive the verification e-mail for my Apple ID, I receive other e-mails from Apple OK but not the verification one, which means that I cannot set up Facetime on my iPad.
    Any suggestions how to get past this please ?
    Thanks in advance
    Tony

    You've checked your spam/junk folders?

  • Received a mail from Apple??  Or is this phisching mai

    I received a mail from "Apple",  they asked me to verify my Apple ID, but I am afraid that this is phisching mail.
    They sended it in the dutch lenguage with a lot of mistakes in the lenguage.
    This is a copy of the email:
    Geachte Heer/Mevrouw,
    Geachte klant, in onze plaat, laat u niet upgrade naar de nieuwe functies met appel die het mogelijk maakt de bescherming van onze klanten, vragen wij u uw identiteit controleren.
    Voor bescherming tegen derde die toegang tot uw account, Het is Belangrijk u dit voor uw veiligheid en bescherming!
    Anders zal je volledig worden verliezen uw account, klik op de link en open een sessie met uw Apple ID en wachtwoord.
    Nu verifikren >
    Voor meer informatie, zie Vraag en antwoord >
    Dit bericht werd elektronisch verstuurd
    Bedankt voor uw tijd en medewerking,
    Bedankt,
    Apple Customer Support
    TM en copyright ) 2014 Apple Inc. Apple Sales International, Hollyhill Industrial Estate, Cork, Ireland. Registratienummer bedrijf: 15719. Btw-nummer: IE6554690W.
    Alle rechten voorbehouden / Blijf op de hoogte / Privacybeleid / Mijn Apple ID

    It is very likely phishing. Don't give them a drop of info.
    I believe you can forward it to [email protected] if you want to report it or just delete it.

  • Iphone app store asks for old apple id when i try to update apps

    I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?

    You changed it wrong. You should have done it this way:
    How to change the name you use for your Apple ID
              http://support.apple.com/kb/HE40

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