I received an email from apple and they said they froze my account and want me to click on a link . Is it spam email?
What should I do with the email?
Delete it. In the case of any similar emails, type in the address to the site yourself instead of following any links provided in them; if it's legitimate, you'll be able to accomplish what you want, and you won't risk compromising your information.
(87834)
Similar Messages
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I purchased my iphone4 from Apple and want to switch carriers do I need to unlock my phone
My husband purchased my phone at Apple Store, we then assigned At&t as our carrier. I am no longer under contract and want to switch carriers. I am told I must unlock my phone, but I am not sure if I have to since we bought the phone at full price from Apple. If I do have to unlock my phone first how would I do that?
Contact AT&T for unlocking details.
unlocking AT&T iPhones (thanks to wjosten for the link)
http://www.att.com/esupport/article.jsp?sid=KB414532#fbid=Ont7guWFCdY -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
I received this update from Apple, but I have no record of altering anything, in particular telephone numbers, can anyone tell me what has been updated, who updated it, and how was entry made to my account?
Hello,
The following information for your Apple ID was updated on 03/22/2014:
Phone number(s)
If these changes were made in error, please CLICK HERE, to Cancel this changes withing 24hours..
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer SupportThis is a user to user forum, so no one here can provide an answer. You should contact iTunes Support directly.
Here's how you can do that: http://www.apple.com/support/itunes/contact/ -
Itunes didnt help user i have all case number from apple and emails
yes itunes didnt help any one also my i have id with 184 dollar and i make it none no visa or paypal and i cant purchase any thing all my information is ok i buy before with it they fix it one time and it come back again and second day i have same massage and 20 days call them every day about 4 hours and put me in hold i know all apple advisor they work good and want to help you but itunes didnt want help i send to them too many emails no one answer me and all they say to advisor security cant tell you and some one else say its locked and other say it blocked and no of that they say come to me on my ipad i think if i call again they will say this account is not verfiy lol i will stop use any thing from apple again they didnt help they give anyanswer and not working
stop. think. open another account. complaining is only healthy to a doctor. Nobody here works for itunes.
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I received an email from Apple, it's said that my Apple account has been limited
so i received this email from Apple, it's said that my Apple account has been limited and frozen.
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved and validate your account information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click here and follow the instructions that will be required.
ⓒ 2013 Apple.com All rights reserved.
i clicked the link, but didn't fill the form. is it mean that my CC information is save?
Thank you for your help.yohanawulan,
This is not a valid request.
Ignore it. -
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
I've preordered my iPhone 5 from apple and tried to get a sim from o2, they said I couldn't preorder. Does anyone have any information about this?
Ethmoid,
Generally buying on contract or buying outright from apple with a separate sim from a provider is little difference in cost.
Work out the total cost over 24 months for the phone+monthly tarrif and you will see.
Also the contracts where the phone is cheapest but have a higher monthly cost tend to be the ones that cost you move over a 24 month period.
For example;
Using O2 UK as an example (other carriers are very similar). For the iPhone 5 64GB;
From Apple £699, plus O2 On & On £20 per month is £1179
From O2, Phone £249, per month, £41. Total over 24 months is £1,233
From O2, Phone £169, per month, £46. Total over 24 months is £1,273
From O2, Phone £69.99, per month, £63. Total over 24 months is £1,581 <Cheapest phone, most expensive
*These all use the same tarrif of unlimited talk,texts and 1GB data. The only difference is how much you want to pay upfront for the phone*
Also worth noting is buying the phone from apple and the O2 tarrif is only a 12 month tarrif so you're not locked in for 24 months.
As you can see, the cheaper the phone, the more the overall amount you pay. -
please help ! i can't receive any photos from anyone and they said whenever they send a picture it says "Not delivered" ?? pleas ehelp
How large are the files? It is possible your e-mail provider has put a limit on attachments to e-mail.
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My ipad has gone dead. I tried holding the sleep/wake button down until the red slider appears but it never does. By the way this a refurbished unit I purchased from Apple and just received it yesterday
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
We are testing an app at work and Push notifications are not getting delivered to certain devices (iphone 4S/ios7.0.4 and ios7.0.3 - Push never worked for these two devices for this app). Received OK responses from Apple PUSH services, but notifications not delivered to these tow devices.
PUSH notification were delivered to some of the other iOS devices: (iPhone5 / iOS 6.1.4 and iPhone5 / iOS 7.0.3)Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host> -
I have just purchased a new iphone 4 from Apple which they advised was sim free however, when I fitted my 3 sim it advises invalid sim, any ideas whats wrong, Apple not being very helpful???
Yes Iphone 4 in UK. What is the pop up message if phone blocked? Are iphones provided by Apple direct sim free?
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I wanted to reset my security question but i didn't receive any mail from apple! What do i do
I wanted to reset my security question but i didn't receive any mail from apple! What do i do plz help me
If the email's not in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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I recently rented a movie using Apple TV and it said it was going to take 7-14 hours to download so I let it run. I also received a message from apple telling me that there was a request for this movie and they took the funds. But when I tried to find it on my purchases it was not there and when I went back to that movie it was asking me to purchase it again is this common and how do I get it back.
Not sure what happend there. But ATV only streams, no HD so if you leave it too long, the whole download gets lost.
Check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
received a notice that could not use photo stream unless I updated my software. Went to apple preferences/icloud to disable photo stream. Not allowed to do so. What do I do to disable so I won't continue to receive annoying messages from apple/icloud
I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.
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