I received an email receipt for the purchase of two gift cards for $50.00 today from itunes on my account. I did not purchase these.
They were purchased using someone elses credit card too. I did have a credit card on file and they didn't use it. (Thank God!). So my account, another persons credit card with their name & address on it. So I googled the guy. Found him. I have since placed a call to him to find out the story..but I am betting it was a stolen card. I did place an email with apple. Anyone else have this experience?
It could be this...
http://support.apple.com/kb/HT3702
Similar Messages
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Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?
Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.
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I received an email receipt from itunes 4 days after I purchased the app!! Is this for real?? My wife got one also and she made no purchase. Both were for .99
Email says billed to paypal but no record of a transaction in PayPal account now or 4 days ago! Wife's PayPal account however shows a .99 charge. She called PayPal and they told her to change her password. They Also removed the charge! PayPal rep did not mention Apple or the App Store or iTunes!!!
What could be happening????It could be this...
http://support.apple.com/kb/HT3702 -
My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
How long does it take to receive email receipts for App Store purchases?
I've been using iTunes for awhile but only recently got an iPhone. Whenever I've purchased music from iTunes I would usually get an email receipt same day or next day. I purchased my first iPhone app from the App Store five days ago but still have not received an email receipt (email address is correct and I checked spam folder). Is this normal? I'm kind of a stickler about keeping records for my credit card purchases and would like to have a receipt for all purchases. I read somewhere an email is sent every $20 spent or every 12 hours, whichever comes first. I've made other app purchases since then but not $20 worth. But since it's been five days since my first purchase, something has to be wrong, no? Additionally, is there a way to find and print receipts? I know you can go to 'purchase history' in iTunes and do a screen grab, but if I have to do that for each purchase here on out, that will be depressing. Also it's not much of a receipt since it doesn't show which credit card was used.
Thanks for input,
JoeWell wouldn't you know it? I received the email receipt tonight! Only took a full 5 days. Of course it comes right after I posted this question... I guess the 12 hours thing is bunked--maybe only when it comes to app purchases--but at least they sent it.
Joe -
I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?
Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem. Then write and explain your problem and I am sure it will be considered.
Also change your iTunes password as soon as possible. -
I just received an email receipt from iTunes for a product I did not purchase. Is this a phishing scam? How can I find out if it was really purchased?
The following describes how to see your purchase history: See your purchase history in the iTunes Store
The following also has information: How iTunes Store charges might look on credit and debit card statements
If the charge is not yours you may want to contact iTunes Support https://www.apple.com/support/itunes/contact/ and your credit card company. -
ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
When I receive an email request for a meeting, when I open it I get an error message asking if I want to revert to server, try again or ignore. If I choice revert to server it deletes the event, if I choice ignore it accepts it but won't sync with my other devices.
Interesting suggestion, but it's not clear to me how I would do that if I'm not using an "(at) icloud.com" email address/account. I am having the same problem with changed invitations that come from an organizer who is using Google Apps. My email account is hosted at my ISP - it's not obvious to me how I can use iCloud to access that email account (and therefore the changed invitation). Suggestions?
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Users as other task owners are receiving 5 emails notification for the same task
users as other task owners are receiving 5 emails notification for the same task in Sharepoint 2010. I have tried to add a 5 minutes delay on the other task owners workflow with no luck.any suggestions? Thanks
The Book confuses me. I still think assignment delay and leveling resources are the same. Here is the explanation from the book for the three concepts.
" Project offers two types of delays:
Leveling delay. This type of delay applies to tasks; it pushes out the start date for the task and all its resource assignments. It’s meant specifically for remov-ing resource overallocations. With the Leveling Delay field, you can remove
all leveling delays by choosing Resource➝Level➝Clear Leveling.
Assignment delay. This type of delay applies to a single assignment within a task. Suppose you have a security consultant coming in to help lock down your site. However, your employees have prep work to do before the consultant can get started.
You can assign everyone to the same “Try hacking into office” task but delay the consultant’s assignment by 5 days. "
After a couple of pages;
" Leveling Resources
In Project 2010, you can level the entire project, tasks you select, or a single resource. By leveling several tasks that are all vying for the resource, or alternatively, leveling only the most in-demand resources, you can focus on the problematic
portions of your project. Project automatically chooses popular settings in the Resource Level-ing dialog box. In most situations, you might as well run Resource Leveling with these settings. You can undo the leveling if you don’t like the results, but you
can get some clues from the initial results to help you determine the settings you need. Here’s how to level different parts of your project using the leveling settings cur-rently in place:
Level a resource. Select the resource you want to level, and then choose Resource➝Level➝Level Resource" -
My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
hi, i lost my phone yesterday night and today i received a email saying that the app "find my iPhone" was disconnected, one minute later i got a new email saying that my apple id password was succefull changed and it wasn't me. what can i do? there is something that i can do to block the phone or try to find it.
Report it to the police. Change all your passwords and cancel you credit cards and other credit accounts.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I applied for a Paid Books account, but did not receive a confirmation email.
I applied for a Paid Books account, but did not receive a confirmation email. Now when I try to log in to upload another book, I get a message that says,
"The iTunes Store account entered has already applied to distribute content on the iBookstore. To continue with this application, you must enter a different iTunes account." How do I even log in to the account that I already applied for???Did you use an existing Apple ID or create a new one just for paid books sales/distribution?
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I just got an email showing that I purchased items totaling almost $25 on the 13th. I did not make these purchases. What can i do?
iTunes Store: What to do if your account has been compromised
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