I recently bought a iPod touch due to my old one broke i want to purchase songs on the store however i have to fill out security questions that i dont remember filling out?
HELP
You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock
Similar Messages
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I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
My oldest daughter recently bought a new ipod touch and gave her old one to her brother. How do I unlink his ipod from her account and set up his own without losing the music and apps already on it?
Connect it to his iTunes library and set it up as a new device. You should be prompted to Erase and Sync the iPod if his iTunes library is separate from hers.
Or head to Settings -> General -> Reset -> Erase all Content and Settings.
B-rock -
I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. The problem with the simple solution: there's no Genius bar in India.
Any idea what I can do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am unable to download the restore file for ipod touch due to slow internet connection. is there any other source to download the file to my windows7 computer?
Try this link or this place
After the download, hold down the Shift key when you click Update in iTunes, and you'll be prompted to locate the downloaded firmware file. -
I bought an iPod touch 4g and I plugged into my Mac to put some songs from iTunes on to it but then my screen went black then flickered then turned to a USB cable pointing towards a iTunes music note what could I do to fix it.
See the More Like This Section on the right...
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I am getting new ipod touch i backed up old one in itunes i do i put content in new one
i am getting new ipod touch i backed up old one in itunes how do i get contents in new one
Restore the new iPod from the backup of the old iPod.
iOS: How to back up
The backup does not included synced media like apps and music. Those have to be in the iTunes library . Also, you will have to renter keychain items like passwords since they only get restored to the identical device unless you use an encrypted backup -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
i recntly bought 2 ipod touches and they both seem to lock up in video mode and i was wondering if anyone else has had this problem? is it due to low battery?
It happens sometimes. Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that points to a hardare problem and an appointment at the Genius Bar is in order. -
hello i recently bought an ipod 5g from a friend i had just met, I took the ipod home and factory reset it, but when i try to sign in is says i have to sign into the account that was used to set it up. i have no way to contact her because she moved to arizona to live with her grandparents . i have no way to get the email or password i need help.!!!!!!!!!!!!!!!!!! someone please.!!!!!!!!!!
Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!
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I just purchased a new ipod touch to replace my old ipod touch. The reason I bought a new one is I wanted one that had the icloud that I could sync to my ipad and iphone. I am going to give my old one to my husband. I plugged my new ipod touch into my computer and put my musice library on it. I then tried to clear my old ipod touch. I went to General Settings and told it that I wanted to clear the ipod touch. It went thru a few things and then it said to plug it into itunes. I do not understand why? On my itunes it does not list two ipod touch's on there as devices, so I am scared it I plug the new one into itunes it will clear both. Please help!
Yeah, what planb77 said.
Just connect your iPod to your computer, let iTunes come up, and then select Restore to Factory Settings. This will clear off every thing and install the current version of iOS for that generation. You can name the device and then set up iTunes to synch the items you choose.
If you have more than one computer, let hubby set up his own iTunes account and Apple ID so you don't get your stuff mixed up. -
i just bought my ipod touch 32mg, i cannt get it to start up. when i get to the screen connect to itunes it wont let me go to any other screen to finish setting it up.
You need to use a laptop or a PC. Download and install iTunes. Create an iTunes account and then use the USB cable to connect your iPod to your computer.
Depending on the amount of charge in the battery it may take a few minutes for iTunes and your computer to recognize the iPod.
When iTunes detects your iPod you can give it a name and set up how and what you want iTunes to synch to the iPod.
While you're on line, connecte to the App Store and download the owners manual for your iPod... -
My ipod touch is being replaced by a warranty. How do I back up the data? I am on a PC. I have to send the old one in before receiving the new one.
See:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
I recently bought a new iPod 5gen and the iPod dosent hold it's charge it stays at 40 sometimes 20 percent half an hr goes by and it says it's fully charged once I unplug it it says it has 20 percent what can I do to fix it or what can I do about it?
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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