I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.  When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right h

I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer          
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • How can I get apple to warranty my iPod touch 4th gen? It has always had issues and seems to be a lost cause. Will not connect to wi-fi. It also has cracked screen, but that is not the issue.

    It has a cracked screen also but that is not the issue. I am willing to live with the screen

    Unfortunately, ANY signs of 'neglect or damage' automatically become the cause of any issues you're having. As in it doesn't matter if your screen was flickering before it was dropped, when they see the dent or cracked screen, that screen flicker was caused by the drop. Because they  have no way to know if you are telling the truth (it's nothing personal, they just literally dont' know) so any signs of damage become the reason for your issue. The only way out of that is if you had taken in your iPad and, even if you didn't get it replaced, an apple employee can have documented that yes, that issue existed before the drop.
    It's not fun, I know, but that's just how it is. Any signs of 'neglect or damage' and that 'neglect or damage' is the cause of your issues.

  • IPod Touch 2nd Gen. / iOS 4.2 update, NO AirPlay!!!

    I updated my iPod Touch 2nd Gen. this morning to iOS 4.2, and found that there is no AirPlay icon in ANY of my media apps (including the native players). There is also NO "text search" in Safari. I checked the "About" section on my Touch and it says I am indeed running 4.2. What gives??? Did 2nd Gen. users get left out again???

    I have 2 second generation iPod Touches and they both have Airplay.
    Not sure what you have for Airplay?
    Apple TV?
    Airport Express?
    or some type of compatible powered speakers that can use Airplay?
    You need to have on of the above for the Airplay to show up I believe but not positive.
    I have 3 Airport Expresses hooked up to 3 different stereos throughout the house and the garage.
    When I open up my playlists and choose a song to play, then I am given a choice of what Airport Express I want to play to after hitting the Airplay button on the right of the volume bar.
    So, mine works.
    Not sure why yours isn't.

  • QUICK ANSWER.Apple iPod touch 2nd gen. Digitizer and LCD replacement help.

    Hi,
    I bought a digitizer from amazon and a LCD from there. And I got them today. When I installed my LCD I got a white screen, but restored ( I didn't have my digitizer on) so I tried to touch my LCD when it said slide to unlock, but nothing unresponsive and it still is. I put my digitizer on but I only had one screw that holding down the battery. And i connected it and nothing. Took it out, now I googled why it dos t work and it said "logic board" how do I know if it's broke. iPod touch 2nd gen 8gb

    LCD stands for Liqued Crystal Display and isn't the problem.
    the digitizor has a meaning in which i just forgot and
    why in the world are YOU replacing the stuff???
    hope i helped?!

  • When udgrading my ipod touch 2nd gen to version 4.2

    My iTunes takes about 58minutes to DOWNLOAD the software update for my iPod Touch 2nd Gen (which is an incredibly long time)
    And when it gets to the last minute, it says in the status bar ''Processing request''.
    Then an error notification pops up and says I'll have to try the download another time because the network connection timed out. But my internet is still on?
    I have been on the internet the whole time waiting for the software to install to my iPod.
    Does anyone have a suggestion why this happened or how I can fix it?

    Restore from backup.
    iOS: How to back up and restore your content
    Note the backup dopes not included synced media like apps and music.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • IPod touch 2nd gen won't let me get Apps

    Hi,
    I have an iPod Touch 2nd gen that is operating 4.2.1, and it no longer has App Store, or iTunes. This means that I cannot download any apps or even access music downloads. I have synced with the newest version of iTunes, and the App section is grayed so I cannot access it there either. Therefore, my Touch is reduced to an mp3 player, and I didn't pay for an iPod to just play music! Any suggestions??

    Sounds like Apps have been restricted.  Head to Settings -> General -> Restrictions and make sure they are turned off.
    B-rock

  • The music on my ipod touch (2nd gen) is showing on itunes, but not on my ipod.

    I plugged my ipod touch (2nd gen) into my computer to charge it over night. When I woke up and disconnected it, there was only three songs on it. I then plugged it back in and it said that all 1700 were there. I dont know what to do, PLEASE HELP!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I am moving my iTunes to a new laptop (from XP to 7). I can sync my iPod Classic but my iPod Touch 2nd Gen freezes.

    Hi,
    I have an old laptop running WinXP Home SP3 with iTunes 10.2x installed. I sync my old iPod Classic120GB and a newer iPod Touch 2nd Gen 8GB. I recently bought a new laptop with Windows 7 Pro. I am moving everything to the new one. I did not have a problem with the old iPod. But when I tried to sync the Touch it just freezes while trying to backup the existing contents. I have read a few support docs and have tried some of them where I have to tweak some of Window's Admin tools. I have also uninstallled and installed iTunes. There are so many things to try in the troubleshooting steps that I can't really figure out which is which. I also can't backup the contents of my current iPod Touch by attaching the device and right-clicking on it. The Backup context menu just isn't there.
    I currently have iTunes v10.3x and I need some "serious" help. :-) I did the Run Diagnostic with the device attached. I looked at the report and saw something that might be the cause. I am running iTunes not as the administrator. But if I try to run it as an admin, the Library is now different and I'm just "scared" to screw things up some more.
    Thank you.
    Horace
    P.S. Should I send the diagnostic report? Is it safe? If not what info should I exclude? Thanks.

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
    Correct.
    " How can I get that music to show up in my library now on my new computer?  "
    Copy it from your old computer or your backup copy of your old computer.
    The sync is one way - computer to ipod.

  • No volume, Volume isnt showing up or working iPod touch 2nd gen version 4.2.1

    My volume isn't working and the volume bar isn't showing up when try to play my music. I turnt off my ipod touch 2nd generation verison 4.2.1 but the volume came back for a while but it stop working again. Is there anyway to fix this problem? I dont have the money to get this problem fixed.
    I restore my ipod and i am still having this problem
    Help please and thank you.

    If you revert to a previous version, 11.1.2 for example, it will work again. Older versions of iTunes, like 10, are available here:
    http://support.apple.com/downloads/#itunes
    Don't know if this is suppose to be like this and the iPod Touch 2nd gen is no longer supported, but I would find that a weird moment. I guess we might found out with the next update, if it works again.

  • IPod Touch 2nd Gen (iOS 4.2.1) stops playing certain songs but screen remains.

    iPod Touch 2nd Gen 32GB
    iOS 4.2.1
    roughly 4.89 GB free
    During playback, the Touch stops playing on certain specific songs, but the screen remains as is (that is, doesn't go back to menu or black).  I suspect "bad blocks/sectors" on the memory chip, but have no way of checking.  Pressing pause and then play again doesn't help.  Skipping back to previous song and then forward doesn't help.  Skipping forward does not work (next song doesn't play).  This affects only certain very specific and recently added songs.
    I've tried Reseting (erasing all content) and Restoring from backup.  Problem still occurs.
    Next step is to Reset (erase all content) and setup as a new ipod.  Then reload music content.  All content is AAC at 192kbps or lower.
    Anyone have any thoughts?

    If the songs play OK in iTunes on the comnputer:
    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My Game Center won't work on my iPod touch 2nd Gen. It let me sign up but it won't load any of my games and won't let me play with my friends. I don't know why? Any help?

    My ipod touch 2nd Gen let me sign up to game center but it won't load any of my games and won't let me play with my friend. I don't know if it's like this because it is old and slow, or what. Please help me figure this out. Thank You.

    Try:
    - Sign out of Game Center and sign back in
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • IPod Touch 2nd Gen can stream Youtube but cannot stream Apps that supports Online Streaming , it just kicks itself out of the app

    iPod Touch 2nd Gen can stream Youtube but cannot stream Apps that supports Online Video Streaming , it just kicks itself out of the app.
    It used to be able to stream apps that supports Online Video Streaming , tried Restore a couple of times and it didn't help .
    What could the issue be ?

    The ESPN Radio is basically a Paid radio station.Make sure you have enuff balance to stream a radio from your Iphone. .
    Check if you required to open any ports on your router for ESPN Radio. 

  • When i Put my Ipod Touch 2nd gen in my computer it says Apple Mobile Device Service has stopped working and does not show up in itunes Help?

    well yh Apple Mobile Device Service has stopped working and won't show up the error message keeps on poping up?
    ipod touch 2nd gen
    http://gyazo.com/57a6260ece61212ba210bfe5659e399b.png

    Try this:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I need to downgrade my ipod touch 2nd gen Mc model back to 3.1.3 because that is what my default firmware was when i first bought it. iOS 4.2.1 is slow on my ipod, is there a way maybe if apple can reset my ipod touch back to 3.1.3?

    is there a way if apple can reset my ipod touch 2nd gen MC model back to 3.1.3? because iOS 4.2.1 is slow on my ipod and i cant deal with also i cannot afford a new ipod at the moment. also 3.1.3 was my default iOS when i first activated my ipod touch. I bought it in December in 2009

    "You can restore to Factory Default which should go back to the original system"
    This will not work..
    A restore will always install the latest available software.
    Again, there is NO legit way to go back at all.

  • I recently got an ipod touch 2nd gen i then realised i needed a computer and itunes to set it up. i dont have those so could i pop into an apple store and they would do it for me.

    i recently got an ipod touch 2nd gen i then realised i needed a computer and itunes to set it up. i dont have those so could i pop into an apple store and they would do it for me. I already have an apple id. Thanks

    Yes, to not wait
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

Maybe you are looking for

  • Upgrade HDD and Memory

    Hello       I recently bought an mac air 2012 and want to upgrade the internal memory HDD and simms ( from 4 to 8 gigs) is it possible and also worth it.

  • Use PIX 501 to access internet, how to?

    I have this PIX501 box and this is what I want to do: Outside: connect it to a DSL modem (yahoo/ATT SpeedStream 5100). Use DHCP Inside: connect to one or two PCs. Use static IP. The PIX box's inside IP: 192.168.1.1 The Yahoo's DNS server IP: 192.168.

  • Remote doest work with my ipod

    I have just purchased a remote with earphone from apple. the problem is when i connect the earphone works but the remote dosent. I have 30 gb ipod with video. Can some one help .............

  • Only Photoshop Causes Color Issues

    Photoshop CS4 Extended v. 11.0.1, Win XP Pro sp3 platform on a Dell Optiplex 755 with dual Dell 1908 FP (Digital) on Radeon X1300/X1550 Series monitors... OK, I am incredibly frustrated.  For whatever reason, photoshop displays my image colors comple

  • ME21N ( BADI OR USEREXIT )

    HAI ALL, please help me for me21n ( validations ) .system should not allow preparation of purchase order for a plant which is not assigned to company code Ex:company code 2000 and plant is 2010 it is correct.      company code 2000 and plant is 2020