I recently changed my Appleid name from an old email address to my more frequently used one. But my iphone 4 will not give me the option to change it. Any suggestions?
its the same id just renamed it but my phone doesnt allow me the option. is it so obvious im missing it?
Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
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My iPhone 5, periodically,will not show the call waiting number. It beeps but will not give me the option to switch over or show me who is calling. The call doesn't appear in my "recents" either.
We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before. Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
Hi
I changed my old email address over a year ago and my icloud still only recognises the old email address on my iphone 5, how do I go about changing it, if I do not have access to a password, to my new email address? My iTunes is on my new email address but not my icloud account.
For some reason it only recognises my daughter email, as we share iTunes account.
Please could you help with what I could do to change it??Oops sorry, that doesn't make sense, I don't have access to my old email address, we closed the account!! I obviously do have access to my new email address but its not letting me change to my new email address!!
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When I go to the manage my ID page it only asks me the questions and does not allow me to change the answers.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
My i tunes will not work at all. I have tried all the steps given to remove my I tunes player but in my control panel, add and remove programs it does not give me an option to remove any of the apple/ I tunes. I tried to go to program files and remove all the files but access is denied. This all started about 1 1/2 years ago and with every i tunes update i got more and more errors or problems until it stopped working. At one time i could remove and reinstall i tunes to try to fix it but now i cannot do anything. I believe one of the last was i could not open i tune because it was being used or was on another network, not 100% sure its been so long and frustrating I quit trying 6 months ago. Hopefully someones got some help !!!
Thanks I appreciate your time; PhilipSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
We have an itunes account on our desktop and both my kids have it on iphone and ipod. I went in and changed out user name from an old e-mail address which is no longer accessible to my one I use now... When the kids try to sign onto the itunes store it tells them they have the wrong user name..
Can this be fixed??Did you change the email address or create a new Apple ID?
If the email address associated with the account was merely changed, sign out of the Apple ID on the devices and sign in using the new credentials. -
I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
I have changed my Apple ID from an old email to a new one. But It keeps coming up with my old email and asking for my old password. How do i stop this from happening and get it onto my new one? Its on my Ipad and iphone 5, please help as its doing my head it
How do you update it? Basically what has happened my password was disabled for "security reasons" on sunday (21/10/12), so i tried to reset it, but for some reason i couldnt get into my old email (probably because i havent used it for 2 years), so i read on here i could swap it to a new email that i currently use (which is what i have done) ive swapped everythin over to it (facetime, iCloud etc) but keeps coming up with old email and asking for password
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I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?
This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it. -
Time Machine will not let me restore from recent backups. I can see them on the external drive but will not restore sooner that June of 2013! Any suggestions?
All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.
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Why does my iPad send photos from my old email address when I changed my email address on my iPad apple ID?
Emails are normally sent through your regular email account. You'll need to change the preferred account used by Mail on your iPad.
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For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?
The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
My iphone will not connect to the airport network since I added a security password. The ipad connected immediately. Is there a setting on the phone that I need to change?
Answered this question with a reply from "how does an iphone forget a network" response
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