I recently downloaded four new Microsoft programs including word and powerpoint.

The only problem is that they won't open. Am i missing a step? Am i suppose to do something before trying to open them right after download?
Every time i click on any of the programs for example Microsoft word on the top of the options bar it says "word" next to the apple which probably means its open but its not being displayed on the screen.

From where did you download these programs? Normally, they have to be installed by a single downloaded installer application so that all the support files are also installed. Or, did you download the Office 365 applications but do not have an Office 365 subscription?

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I recently downloaded the new IOS.7 operating system and now I cannot get to my inbox in mail! Does anyone know what to do? Thanks

I recently downloaded the new IOS 7 operating system on my IPhone 5S and now I cannot access my inbox for email. Can anyone help? Thanks

Hi dodgygeeza,
Thanks for using Apple Support Communities. This article has steps that may help when you are unable to connect to the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

I have a MacBook Air and recently downloaded the new operating system. Since that time, I am no longer able to access my personal ITunes library to add music to IPhoto slideshows. I put I tunes library on my desktop, as suggested. How do I drag it?

I have a MacBook Air and recently downloaded the new operating system, 10.10 OSX Yosemite. Since that time, I am no longer able to access my personal ITunes library to add music to IPhoto slideshows. I put I tunes library on my desktop, as suggested. How do I drag it to the I Photo slideshow?

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

I recently downloaded the new iTunes version. Why doesn't my new uploaded music appear in the "My Music" playlist?

I recently downloaded the new iTunes version. Why doesn't my new uploaded music appear in the top of the "Music" playlist?

First see if Finder Preferences has the box checked for... show CD, DVD, iPods checked.
Sometimes dirty DVDs won't read, mine is ery particular about smudges and scratches.
Try a SMC Reset:
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.

I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up.

I have an ipod touch 4th generation and have just recently downloaded the new update. I was wondering why the videos that I had added in my playlist won't show up. Is there anyway that I could get my videos to appear in my playlist? They are still in my ipod in the video section, but just won't appear in my playlist.

iOS6 problems aplenty ....not sure if the link I inserted is working or not, but the issue is a lot more prevalent - the issue being that what shows up & plays in iTunes after the iOS6 update is not what shows up (& plays) on the device itself. This may go beyond just the iPod Touch as well.
In my case I can see & play both audio & video files in my Playlist through iTunes, but can only see the Playlists on the iPod Touch with ALL of them being empty. Syncing numerous times no help. Contacting Apple Tech. Support no help - they suggested downloading my Purchases from the iTunes Store - waste of time, did not make a difference. It is clear Apple needs to release a fix to OS6.
Another problem I noticed on the device is that the Shuffle option is hidden on the built-in Songs Playlist, having to swipe the screen down to see it - dumb dumb dumb.

TS2313 Recently downloaded the new podcast app, but does not play offline. Can anyone help.

Recently downloaded the new podcast app, but does not play offline. Can anyone help? Thank you.

Hey Karenfromanamosa,
I fixed this problem by turning off the ipad and then turning it back on after 5-10 minutes.
Hopefully then when you play a video it will start playing.

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

I keep getting an error message when downloading a new app which states " Zinio and 5 other apps cannot be purchased at this time" and then it let's me purchase the app that I was looking at? Can anyone explain that?

apple_master New Delhi, India
This solved my questionRe: Unable to Purchase
Apr 16, 2012 10:22 PM (in response to eight4seven)
This worked for someone
I had this problem for about six weeks. I was following this forum but was too unsure of what might happen to try the fixes that were suggested.
About two weeks ago I decided to delete the downloads.28.sqlitedb file (usingDiskAid(a free program), on a PC running Windows 7). The original downloads.28.sqlitedb was 936 KB. The new one that the system created is 80 Kb., and has stayed at about that size. After about four days I also deleted all the other contents of the Download folder. Ten days later and still no more problems. Downloads are much quicker, nothing greys-out (as was happening frequently before).
Everything has worked well since with no more error messages.
I am using an iPod 4G, iOS 5.1 (originally iOS 5.0). I do not have a manifest file, and as far as I know, have not had one. DiskAid can search the whole "hard drive" on the iPod.
Deleting downloads.28.sqlitedb and the contents of Downloads worked for me.

I downloaded the new 6 software. Me and my boyfriend share the same iTunes account and now every time I text him I also get a copy of the text sent to my from my number. How do I get that to stop?

I downloaded the new 6 software. Me and my boyfriend share the same iTunes account and now every time I text him I also get a copy of the text sent to my from my number. How do I get that to stop?

Go to settings > messages > send & receive
check or uncheck the correct phones numbers and/or email addresses

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

I downloaded the new mavericks all my pics and document are gone...can i get them back

i downloaded the new mavericks all my pics and document are gone...can i get them back...my instagram wont sync....i did hook my phone up and got a few pictures back....help!
thanks

Are you saying Mavericks deleted the pictures and documents on your phone?

I have an iMac7,1 computer with OS 10.6.8 and wish to use iCloud with it. Is this computer compatible with Apple OS 10.7.2, so I can download the new OS 10.7.2 and use iCloud on my iMac7,1?

I have an iMac7,1 computer with OS 10.6.8 and wish to use iCloud with it. Is this computer compatible with Apple OS 10.7.2, so I can download the new OS 10.7.2 and use iCloud on my iMac7,1?

Mac OS X 10.7 requires an Intel i3, i5, i7, Core 2 Duo and 2 GB ram...to download you need to call Apple at 1-800-MY-APPLE and pay $20 for a download code for the Mac App Store.

I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

if you set up only iMessage account, you cannot change the status, because iMessage has no status.
You should set up another service (for example AIM) with status service. Initially I didn't understand this "issue" too, but it is correct.

I downloaded the new iOS for my ipad2 and now my apps have no sound

I have downloaded the new iOS for my ipad2 and now my apps have no sound and no system sounds

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

I downloaded the new American Horror Story episode and when I went to play it after it downloaded its glitchy the entire thing and the sound is cracking, why?

I downloaded the new American Horror Story episode and when I went to play it after it downloaded its glitchy the entire thing and the sound is cracking, why?

Hello Smorton15,
It sounds like you purchased a tv show episode and the playback is choppy and bad. I would next try deleteing the episode, and re downloading it from the iTunes store, then see how that plays back.
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Thank you for using Apple Support Communities.
Regards,
Sterling

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I recently downloaded four new Microsoft programs including word and powerpoint.

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