I recently opened an email from a friend who's account had been hacked. Do I need to take any virus protection action?

I recently opened an email from someone who's account had been hacked. Am I in jeopardy of a virus? Do I need to take action?

Very unlikely.
Even IF sender send out some sort of malicious software, it was probably most likely to point user to download some sort of windows application (like fake anti-virus etc.) which wouldn't work on a mac.

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I would like to inform you that i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the

i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.

You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here.

I recently purchased an iMac from a friend who factory reset it, and now I can't reinstall Mountain Lion?

     As the title says, I can't reinstall Mountain Lion. When I turn on the iMac, it send me straight to OX X Utilities. When I click on Reinstall Mountain Lion, it asks for my ID, but then states I did not purchase Mountain Lion. How do I fix this issue? I've tried asking Apple Support, but to no avail. I don't think the guy I spoke with understood what was going on.
I cannot get around OS X Utilities. There are only four options for me.
Reinstall Mountain Lion
Back Up (tried, nothing comes up)
Get Help Online (which is what I'm doing here)
Erase or Restore Utilities (I've checked this, it says my disks are not malfunctioning)
     My friend suggested signing into his ID to reinstall but when we did, it also said this ID has not purchased Mountain Lion. We logged into Apple Support went to registed devices and there was nothing there. I think he may have used another ID which is he searching for the info for. If we get the right ID, then maybe it will let us sign in on his name and reinstall Mountain Lion. But if he can't, or Apple won't take his ID, then I'm at a loss for options.
     So now I'm here, hoping someone else who bought a used iMac from a friend who factory reset it and needs info on how to reinstall Mountain Lion can help me. I don't know what else to do. If I can't get this thing sorted out, I'll have to drive to the apple store. The closest one is 60 miles away, so I'm not looking forward to that. Is that my only option now? What can I do?
tl;dr I bought a used iMac from a friend who factory reset it, and now I don't know how to reinstall Mountain Lion. What are my options?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

What is the security on this website? I recently got an email from a man who I never corresponded with ...

who had applied to a dating website but was waiting for approval and not yet a member. When I asked him how he got my personal email account which was NOT on there, he said that his "detector" told him. When asked for details this was his reply...
"I don't know how it works but my mozilla fire fox gave me an email address which was the same as your username of the site, So I think it just added the (my email provider) to your username that what I had and decided to message you."
Since Mozilla (I found this out when it was so difficult to find that contact us, was NO contact and found it difficult to find how to post a question and register) a basically self service site how did he do this? Is there a way one can delete the information from Firefox. I have a google chrome book and thus have not used Mozilla for years.
I am probably posting this on the wrong place in the forum from the trouble shooting answers i'm getting but don't know where else to post this.

I have called for more help for you.

On Saturday I suddenly stopped being able to download my email from my domain. No changes had been made in the settings. It did this one other day.

I am using Thunderbird 24.3.0, the most recent version. My computer operates on Windows Vista. Suddenly on Saturday, Thunderbird stopped downloading messages from my domain. I had not changed any settings in Thunderbird. This happened about a week and a half ago as well & then was okay.
I am able to send messages with no problem. It acts like it is contacting my email accounts but nothing gets downloaded. My web hosting people have been unable to help.
Since then I have tried different things, even closing & re-opening Thunderbird, disabling all plug-ins, but nothing helped. Only one thing temporarily helped was when I sent some emails to Comcast accounts I have (they get forwarded to my domain emails), suddenly two of my emails downloaded. It hasn't worked on additional attempts to do this.
One error from the error console showed: Timestamp: 3/2/2014 10:06:31 PM
Error: SyntaxError: missing ; before statement
Source File: javascript:%20Could%20not%20read%20chrome%20manifest%20'file:///C:/Program%2520Files/Mozilla%2520Thunderbird/chrome.manifest'.
Line: 1, Column: 7
Source Code:
Could not read chrome manifest 'file:///C:/Program%20Files/Mozilla
Is something corrupt with my installation of Thunderbird & if so, how did that happen when nothing was changed?
I am at a loss.

Please disregard this. I tried everything but restarting my computer & when I did, it downloaded all my messages.

My facebook profile photo shows up on an email to a friend who has a yahoo email address, but is not my Facebook friend. All my FB privacy settings are at the max. Is this a Yahoo privacy issue? I don't want my photo to go to other than FB friends.

I recently sent an email to a friend, who is NOT a Facebook friend, who has a yahoo email account, and my Facebook profile picture appeared next to the email. My privacy settings on FB only allow FB friends to see my photo. Why is another yahoo account that is not a FB friend seeing my profile photo and is there a Yahoo privacy setting that will eliminate this from happening? Thank you.
== This happened ==
Just once or twice
== this week

Did you check that your Facebook settings haven't changed?
Facebook may have changed them as part of a software update.
Is there a link in that email (signature) with a link to that picture?
Try to send an email to yourself.

I cannot open PDF's from a friends new PC, to my MacBook. All other emailed PDF's are able to be op

I cannot open PDF's from a friends new PC, to my MacBook. All other emailed PDF's are able to be opened. The attachments show up as "win mail.dat" files, that Adobe will nor open. What can I do?

This is due to windows encoding of the files for mailing. You need TNEF's Enough
http://www.joshjacob.com/mac-development/tnef.php

I have received an email from a friend with a link which I clicked. It directed me to the google home page and I am now suspicious that it is a virus or a Trojan horse. I would know what to do on my PC but am new to Ipad. How can I check?

I have received an email from a friend with a link which I clicked. It took me to the google home page. I am now suspicious that my friend's email account has been hijacked and the link contained a virus or a Trojan horse. I would know what to do on my PC but am new to the IPad. Can any form of Trojan horse be planted on IOS 6 or am I worrying unnecessarily? Reassurance would be most welcome as I do use the IPad for checking bank details and web purchases. Thanks for any help.

PC virus won't run on iPad.

Hi I bought an iPhone from my friend who forgot the username and password, and now my iPhone Aktyvyshn code and that it wants to register Forgot your password to her email, please guide me

Hi I bought an iPhone from my friend who forgot the username and password, and now my iPhone Aktyvyshn code and that it wants to register Forgot your password to her email, please guide me

You can NOT do so. Only the owner of the account used to lock the phone can remove it. Instructions for how to do so can be found within or linked from within the document I already linked to.
Activation lock is an anti-theft feature designed to make the device useless to anyone other than the rightful owner.
If your friend refuses to give your money back and can not or will not remove the activation lock, there is a fair possibility that the phone was not theirs to sell in the first place.

I recently got a phone from a friend and I locked it. I cant hook it up to itunes cause it was set up to hers so is there any other way to unlock it?

I recently got a iphone from a friend and I locked it, I cant hook it up to itunes cause it was started with her acct. Is there any way I can unlock this phone?

iOS: Unable to update or restore

I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a complete erase and clean up of the iMac?

I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a completely erase and clean up of the iMac?

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

I moved from NJ to Puerto Rico recently and the emails from Apple are now arriving in Spanish. Please advise. Thanks.

I moved from NJ to Puerto Rico recently and the emails from Apple are now arriving in Spanish. Please advise. Thanks.

HI, cabrinii.
This sounds like your language preference is set to Spanish on your Apple ID. I would go toMy Apple ID, Manage Your Apple ID and change the language and contact preferences.
Cheers,
Jason H.

Having problems "receiving" email from a friend.

For the past month, I have not been able to receive emails sent to me by a friend. My email address is the same. His address is the same. Nothing has changed. He has a yahoo account. He does not get any indication, or message his email bounced, or failed to deliver. Neither do I. It just doesn't arrive. I am able to send emails to his address. I have been receiving emails from his address for years. Just stopped working. I'm stumped. Any ideas?

i receive test emails to myself just fine. I did discover today that another email my friend sent went to my mobileme junk folder. Another test email he sent went to junk folder on my mac. Previously, I didn't see his emails in my junk folder at all, but they could have been. How do I make sure his email address isn't blocked or marked as junk? Is it as simple as making an entry into my address/contact book? Obviously, I should have already done this, but I haven't done that. Thanks for your response.

I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.

I just opened an email from someone I knew via Insight Broadband. It was a link. I clicked on it and it led to a enhancement drug web site. Do you think I downloaded a virus? I didn't buy any anti-virus software. Thanks to anyone who has time to help me.

Hello:
There are NO viruses that affect a Mac running OS X - none. FWIW, I suggest that you NOT buy A/V software. It is a waste of both money and computer resources.
Having said that, there are a couple of instances of malware that have popped up. Just don't follow links from unknown sources.
Barry

I get email from a friend and it shows my name instead of hers as the sender. how can i fix?

I get emails from a friend of mine and when i receive them they show my name instead of hers as the sender. I will often miss them because I often copy myself on important emails. In my address book, her email is correct.
How can I fix this?

Does your mail account allow you to view the same message in a browser (webmail interface) to see whether this is a problem local to Thunderbird or actually exists in the message on the server?

I recently opened an email from a friend who's account had been hacked. Do I need to take any virus protection action?

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