I recently purchased an hp photosmart d110a. i cant get the scan feature to work. help!

Question

i recently purchased an HP Photosmart D110a. I  am using Windows 7 32 bit, SP1. I am direct connected by USB cable. While Print and Copy work fine, the Scan feature (Scan to PC) does not, always returnining the meesage "Try Scan from Computer. I'. I've spent 7 hours over 3 days with Tech Support and Case Manager and nothing has changed. HP replaced the device with a new one, no change. Is anybody else experiencing this problem?
Any help would be GREATLY appreciated.
At Wits end.
Gary

Answer 1

Not this way, xytor.
You think we have this amazing ability to look at a 1000+ line program and instantly, mentally debug it? Or are willing to compile and single-step through your code to point out things that are wrong? There's a limit to how lazy you can be and expect help.
Here's a clue: put lots and lots of System.out.println()s in your code. At every stage, write out the values of variables. Look at the output as your program runs. Maybe that'll give you a clue as to what is going wrong.
Once you have narrowed down the problem to a particular statement, and you still can't understand why that statement is doing what it is doing, then post a specific question about that statement, and explain exactly what values the variables are before going in to that statement, and what comes out, and what you think should come out. Then we can explain why it's doing what it's doing.
OK?