I recieved a phishing email from amazon.

I recieved a phishing email from amazon. I opened it on my ipod and entered information (stupid, I know). I didn't realize it was a scam. Apparently it is some kind of trojan virus. Is my ipod safe? What should I do now?

Your iPod is fine. However, if you entered the requested information on the web site you were directed to, you have given that information to hackers. I don't know what information that was, but if you "logged in" to "Amazon" on that page, you need to immediately change your Amazon password. Make it a strong password that has no relation at all to your old password. Then check your Amazon purchase history to see if someone bought a bunch of stuff on your dime.

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I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security?

I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security? I have no anti-virus software.

Evelyn, there is nothing that can prevent you or anyone from falling victim to those attempts to defraud you – other than you.
"Phishing" scams are the most common way of getting people to voluntarily supply information that should be kept as secure as any other personal possession. "Anti-virus" solutions can't possibly prevent that sort of fraud, and if anything can only lull you into falsely believing you're being protected from threats, be they real or perceived.
Do you have any further advice so that I don't fear my Mac?
There is no reason to fear your Mac; it's a tool to be used for your sole benefit. Like any tool though, it can be misused. If there is any explanation for fear, it's a lack of education. Knowledge conquers fear and renders it inert. Learn what real threats actually exist, how to defend yourself from them, and how to distinguish them from those propagated by fear mongering psychopaths that justify their existence by keeping others misinformed. There are an abundance of the latter.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it. The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I get emails from Amazon but the message window is blank

JUst what i said above. I've gotten several emails from Amazon. It's always the same, the message window is always empty. Also When I'm emailing a buddy of mine and we are going back and forth using the same original email we always change color of the font with each reply. However after several exchanges I quit getting his newest response. The message comes back to me but doesn't have his last reply. To see it I have to go to Earthlink's Webmail to get the rest of the message.

Why is the lower message window blank with Amazon. All other emails appear where they should.
The second problem is that the replies do show until we reach about the 6 or 7th reply and then my end stops and I have to switch to Earthlink webmail to see it. My friend at the other end, using Outlook never has the problem, only at my end using Thunderbird.l

What do I do if I have received a phishing email from HMRC?

I have received a phishing email from HMRC which I opened. I then deleted it. Do I need to do anything to remove any potential threat?

No but if that happans again, "forward" the email to Apple at this address: [email protected]
Apple wlll never send you an email asking you to verify your Apple ID.

Is this a phishing email from skype type address?

I have received an email, that looks like it came from Skype with the title like this: "Your desktop version of Skype is being retired. Update today." The email address is from: [email protected]
There's a button in the email that suggest me to click on it to update my skype for desktop.
Is this a real email from Skype, or is it a Phishing or Malware email using pseudo skype emails? This is the first time I've received an email like this so I don't know is this email really from skype or not.
Please advise.
Thanks

This email is real. What is the version of Skype program installed on your computer? In Skype go to Help -> About Skype.
Skype versions older than 6.14 will soon be retired.
See also this:
http://blogs.skype.com/2014/06/20/making-way-for-the-next-generation-of-skype-on-desktop/

Phishing email from iTunes with invoice that I didn't purchase

My wife and I both received an email from what looks like the iTunes Store that seems to be an invoice for two movie rentals totaling $65.00 or there about. The email then states if you didn't order the movies you can click on the provided link to receive a full refund. Obviously, this is phishing but when I look on Apple's web support page there's no email address given where you can report this. Does anyone know where you can forward this kind of junk?

Colin,
Please forward it to:
[email protected]

I recieved a scam email from apple. then sent me the same email using my own email account. how do I report this to apple. can't find any contact details.

hi over the past month have received maybe 5 scam emails from apple.
I opened one the other day cause I thought well maybe it is from apple.
went through the steps and it was amazed at how well they did at copying apple website. you could even go to the apple shop page from their page!
what set me off that it was fake was that I tried to open the other apple pages along the top and it wouldn't let me. so I opened my own apple page and logged in. and realised that they don't ask for your bank details in your Apple ID account.
anyways so now what has happened is I got an email today " from myself" with this same scam email. it is as if they have hacked my email account and sending me these emails. I want to report this to apple but am unable to find any contact details apart from call back options. does any one have any advice on this.

I've had that same exact issue, I received the first e-mail claiming to be from Apple last night (though over the past week I've received two other scam e-mails from different addresses claiming that my bank transactions have been aborted). It said it was from my own address, and I checked it closely to make sure it wasn't a spoof account but found it was indeed my own e-mail address. Five minutes ago I changed my password, and I have just now received a second e-mail exactly the same, still coming from my own account. My best guess at an explanation is that it may have been sent before I changed my password and there was just a delay in the message sending, resulting in it coming through after changing my password.
I've now forwarded the e-mail on as an attachment to the [email protected] address, however this still doesn't help me with regards to stopping these e-mails. It concerns me that even though I changed my password they still possibly have access to my account. I tried checking my account activity but as opening the mail app on my iPhone is considered as a log in and I check it almost twice an hour, it's impossible to tell which could possible be an intruder logging in.

Recieving and sending email from mobileme/iCloud is messed up

Not all of my email downloads to my Mail app on my iMac from my iCloud account. I know because I see emails on my iPad, iPhone and through browser access. Some make it, some don't. Mail hasn't received any emails from today except one from Apple. They aren't in the Junk folder. Sometimes an unrelated email will insert itself into a thread, or the sender and subject have nothing to do with the content. When sending emails, some make it, some just disappear and are never sent. Mail worked great until I upgraded to Mountain Lion. It's a big bother to reply from my iCloud account on my browser. Help!

To change the From name on and iOS device, go to Settings>Mail,Contacts,Calendars...tap iCloud under Accounts, tap your iCloud account at the top of the next screen, tap Mail at the bottom of the next screen, then enter the name you want to use in the Name field at the top.
To change the From name on a Mac (if you have one), go to icloud.com, sign into your account, open Mail, click the gear shaped icon on the bottom left and choose Preferences, go to the Accounts tab and enter the name you want to use in the Full Name field and click Done. Then quit Mail on your Mac and re-open it. Your new From name should now appear in the drop-down list when you compose a new email.

PHISHING EMAIL FROM MYSELF I.E. MY MAC MAIL ADDRESS-WHAT TO DO

I have been receiving a few spam emails lately to my mac account and noticed they all seem to originate from Russia which is not good. However today I received an email from my own address but with a precursor title then my email address and it list only my email as the return path. I've never gotten anything like this before. Have I been compromised???
thanks,
J

This happens to everybody. Some spambot found your email address on a list somewhere and inserted it it the "From:" field of a few million spam messages. This is called "spoofing" your address, and is a standard spammer practice. It doesn't indicate that anybody has gotten into your computer — only that your email address is out there in cyberspace. That's no surprise: everyone's is. Don't worry about it.

HT5622 I am trying to recieve a verification email from the Game Center but didn't recieve anything

How do I receive the verification email from the Game Center

Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from your computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to delete a whole album then de-select it's folder on the Photos tab in iTunes and re-sync. If you want to delete all synced photos then try syncing just an empty folder.

Phishing email from Apple???

I received this today, below.
As I don't have an iMac, and have never heard of a 'do it yourself' repair, much less making a claim on one, I have to say - this is disturbing.
Another red flag is the 'we'll charge your card if you don't reply' bum's rush gambit.
How do I report phishing to Apple?
Thoughts?
We have received your request for a Do-It-Yourself repair for your IMAC (20-INCH EARLY 2008). Your Repair ID is D27160161.
Part Name Price Tax Rate Tax Total Return Original Part? Non-Return Fee
Keyboard, Wireless, British £0 £0 £0 Yes £48.00
Total in GBP £0 0.00% £0 £0 £48.00
Our initial diagnosis indicates that because your Do-It-Yourself repair will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair program, there should be no charge to you. If we have questions or concerns regarding the repair coverage, we will notify you.
The part(s) should arrive shortly and will come with installation instructions.
If Apple requires you to return any of the original parts, please note the following:
1. Non-Return Fee
The non-return fee shown in the table above has been placed on your credit card as a temporary authorization. You must return the original part so that Apple receives it within ten (10) business days of shipping the replacement part to you. If Apple does not receive it within 10 days or determines that it has been subjected to accidental damage or misuse, Apple will charge your credit card the non-return fee.
2. Shipping Instructions
- The replacement part will come with instructions for returning the original to Apple using the packaging provided. Do not include any other items in the package, as they will not be returned to you.
- If your product is shipped to you via Royal Mail, please seal the original part in the Royal Mail bag supplied. Then take it to a post office and request a "proof of posting" receipt, which you should keep in a safe place.
- If your product is shipped to you via UPS, please return the packaged original part using the prepaid UPS shipping label and instructions supplied. To arrange collection, please call UPS at 08457 877877.
Your repair status is available online.
Apple
--------

Perhaps it is valid and you got the email by mistake.

I got a phishing email from Mozilla Firefox. How do I report it?

I found this in the junk mail folder of my email account this morning. Cannot find anywhere to report it. I hope someone can get this to the correct people.
FINAL WINNING NOTICE (URGENT)‏
4:36 AM
Reply ▼
Mozilla Firefox Add to contacts
From: Mozilla Firefox ([email protected])
Sent: Mon 10/24/11 4:36 AM
To:
This message is here because your junk email filter is set to exclusive.
Wait, it's safe!
Sir/Madam,
Your E-mail Address has won (Seven Hundred and Fifty Thousand Great British Pounds only) GBP750,000 in the Mozilla Firefox Online promo recently conducted. To claim the prize, contact us back for confirmation at: [email protected]
Congratulations! This is our last Notification to you. Reply now.
Yours faithfully,
Mrs Kate Giggs
For: Mozilla Firefox Online Promo Team
Mozilla Foundation © 2011 • English (UK)

You may be interested in the UK government message
* http://www.direct.gov.uk/en/Nl1/Newsroom/DG_195212
* linking to http://www.actionfraud.org.uk/help-disrupt-fraudsters-by-reporting-scam-emails-feb11 then https://reportfraud.actionfraud.org.uk/fraudreport/

Phishing email from iTunes?

I have received an email which looks suspicious telling me my iTunes account has been temporarily blocked and that I need to update my billing information within 48 hours or my account will be deleted. Does anyone know if this is a phishing scam as it seems unlikely to be real…Thanks!

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

Increase in phishing emails supposedly from BT

In the past few months I've noticed that I am getting more & more phishing emails pretending to be from BT.
They are all going to an email account that I don't use anymore (but what I used to set up my internet with originally) but have forwarded to my current email address
So there were a lot of BT Yahoo classic is closing ones, update your email, even had ones pretending that my bill was ready
I reported one with the ebilling on it and BT kindly forced me to change my password as "my account has been compromised" (er no it hasn't). So I'm reluctant to report any more.
I'm just not sure what to do about them. I obviously don't want genuine bt emails to go to the trash.

There are many phishing emails from BT doing the rounds no doubt trying to catch people out because of the forthcoming migration from Yahoo to Critical Path.
If you hover your mouse over the senders email address it will show you where it came from and if you hover your mouse over any links you will see where the link will take you.
Basically BT will not ask you to confirm any passwords, usernames or account details or verify accounts via links in an email. If you want to verify or change any of those, do it by going to the BT website via your web browser and not by clicking on links in emails.
If in any doubt about an email, delete it.
See link for details about phishing emails.
http://bt.custhelp.com/app/answers/detail/a_id/9191/~/what-is-phishing%3F-is-the-email-i-have-receiv...

Removing malware from Amazon email

I opened an attachment on a fake email from Amazon yesterday ("hey I didn't order anything from them!"). Did that place malware or pfishing software on my iPad? How do I remove it if it did?

Malware (or anything else) cannot be installed on an iPad through email.
The malware was most likely designed to infect the Windows operating system anyway, which your iPad does not run, so it would have no effect on the iPad's operating system anyway.
Nothing could have been installed, so there is nothing for you to remove.

I recieved a phishing email from amazon.

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