I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing
I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing.. Now what do I do. My netflix wouldn't play either. Will I be able to get my rented movie back?
What is your internet speed? www.speedtest.net
6mbps is required for instant HD rentals, you can turn off HD in the settings if on a slow connection
You can also rent in iTunes and stream to ATV
Wifi or ethernet?
Are you using your ISP's DNS?
Similar Messages
-
I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?
Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941) -
My apple TV is connected to a DTV with an HDMI cable and to my Yamaha receiver via optic cable. We rented a movie on Apple TV and.found that the movie played, but we only got audio for music tracks. Voice tracks were silent using both TV and receiver. This only occurred on the rented video and on recorded shows on my cable DVR. previews and other content on Apple TV are fine. Any ideas??
Previews and trailers do not contain 5.1 audio.
If you have recently moved your setup, you may have inadvertently changed some of the settings on your receiver. It certainly sounds as though it is unable to play the 5.1 audio from the Apple TV. -
Just rented a movie on apple tv and it keeps starting and stopping every few minutes. have restarted in settings. have unplugged and replugged apple tv. any other suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps. -
I just rented a movie on apple tv and there is no sound! Help! I really wanted to see Crazy, Stupid Love tonight!
Check your audio out and Dolby digital settings, try restarting the Apple TV by removing all the cables for 30 seconds.
-
I have rented a movie via apple tv and it gets stuck at 4 minutes left to download. I have not been able to watch and I can't get it to completely download.
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I rented movie on apple tv can I watch it on macbook pro?
I rented a movie on Apple Tv and now I want to finish watching it on my MacBook Pro- I can not find it to watch. Shouldnt I be able to watch it from any of my devices??
No.
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer. -
i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I have a Macbook pro mid 2011 and just bought the Apple TV. While watching program or movie from any of the apps such as Watch ABC, the program keeps stopping and starting constantly.
That would indicate a network issue.
Reboot ATV and router
Make sure DNS is set to auto
Ensure router is up to date, if on wifi try ethernet
Go to istumbler.net to get a report of the network, look for signal strength and noise -
I purchased a movie on Apple TV and cannot find it on other Apple TVs in the house or on my ipad. It says I have no purchases, but I was watching it yesterday. The reception was so bad that I stopped and wanted to view it today. It has a link to other movies I might like based on buying that movie so its strange it says I had no purchases.
Ok problem solved; signing out of iTunes account and signing back in solved it.
-
Have bought a movie via apple TV and would like to have it available on my computer and ipod but it doesn't appear in the library on either. If I purchase a move from itunes via the computer it's available on both my ipod and apple TV. Can anyone help?
Simply download the content on the computer from the purchase history.
Downloading past purchases from iTunes. -
I am having problems with my First Generation Apple TV. My software is up-to-date. 3.0.2.
I download a movie and while watching in pauses and freezes for as long as a minute sometimes. I have already checked with my ISP regarding network issues. There are none. I can view trailers with no freeze or pause issues. Just the actual movie when I download. Is there something I am missing here?You must have a slower connection if it took 2.5 hours, did you pause it or exit out to the main screen? I've paused movies many times and it resumes..it could be due to the connection as well so what is your actual speed? Check www.speedtest.net Wifi or ethernet? Have you changed the DNS settings?
-
Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have purchased MOVIES from Apple iTunes and want to know how I can burn them to my DVD so I can watch/view the movies on my TV's located in my house? Pls post what you know or works for you - I see the movies on iTunes but am unable to locate them in any folder on my computer??? Thank you!
PeteSo what is meant here is spend more money - wrong answer.
For that reason most people prefer to buy movies on DVD. They are easily shared, foolproof, and super easy to use. I love Apple TV and iTunes for music and TV shows, but I would never purchase a movie that was not on an optical disc.
When I head out-of-town I can grab a couple of DVDs to watch on my new MacBook Pro during the flight. Easy and uncomplicated.
DVDs offer another advantage. You can watch your movie without depending upon a complicated and delicate infrastructure. Also, movies are frequently censored for political correctness (Star Wars is a recent example). Despite public pressure for a release, the Disney movie “Song of the South” remains banned. Even cartoons like Johnny Quest are now censored. Only people who purchased physical copies years ago have them as they were originally produced.
When you possess a physical copy of the movie the PC patrol can't mess with it.
Maybe you are looking for
-
Depot Plant : Supplimentory Billing and Excise Invoice to customers
Hello experts, We have depot Plant. Purchase material from vendors and salling to customer. same Capturing excise in J1IG and Passing through J1IJ. its working fine. my question is, vendor is providing Supplimentory Bill. We are capturing additional
-
How to open a new tab in case of exception in one tab
I have created a custome exception class which extends JBP EXCEPTION class.. ANd I am fetching data by calling procedure in my app module.If i have any exception in my db call i am throwing cusatom exception . Oo UI level I am using dynamic shell and
-
Hi Frieds I have one small query I am using the 0matrial infobject in various cubes. All the cubes are in production.Now i got a requirement to add few attributes to the 0material. Is that possible to change the 0materail attributes in development an
-
On desktop almost all icons are Mozilla icons. How do i change them to the icons of the web sites?
When i place web sites on my desk top, very few of them keep the original web site icon. They change to the Mozilla icon, the globe with the fox wrapped around it. How do i change these back to the web site icons?
-
EPMA/Planning custom dimension member attributes question
I have a custom dimension associated to an attribute dimension that I am setting via dataloader. Can I query on members with missing values of an attribute? For example, Dimension: Product Attribute: Color Members: Red, Green, Blue, Yellow Should it