I require assistance. Phone calls unreturned, emails unanswered.

Future help,
In the year of 2009, I received PCS (Permanent Chance of Station) orders to Okinawa, Japan. I had, approximately 9 months or so before this, signed a two year contract with Alltel. (As you may know, Verizon bought Alltel.) I promptly took a copy of my orders to the place of origin where I had initiated my two year contract, and I was told it would be no problem- Service would terminate approximately on the 7th of January, 2010. My departure date was to be 1 January, 2010. Fast forward to August of 2010, I recieved a letter stating I was behind on several payments. Shocked, I called, emailed, and even at one point wrote Verizon Wireless, to no avail. Fast forward again, 5 TDY, and a lengthy deployment later, I'm very close to returning to the United States. Now, I really want to continue service with Verizon, but I refuse to pay for months of service that were agreed to be terminated. I still have the name and location of the original Verizon employee that supposedly "canceled" my contract. Please, I need a Verizon rep to get in touch with me, and help me figure this out.
Sincerely,
iN1nja

Adam, I can't message you direct because you're not a "follower" or "friend". Please email me direct >Personal email address deleted. To the poster, request to follow Adam and he will accept and then you can communicate via Direct Messaging<
Message was edited by: Verizon Moderator

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