I sent a gift card to a friend in the Caribbean Islands and he says it is not working. What to do?
Sending Gift Cards to other countries, how does that work?
It doesn't, all iTunes gift cards can only be redeemed in the country in which they are issued onto accounts which are based in that country. You can try resending it to somebody who is in the same country as yourself (you could try sending it to yourself, which I think should work) : resending. Or if you've been charged then you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I just bought an iTunes card in Spain but now I'm in Switzerland and it says it's not valid, what can I do?
Sorry, but there's nothing you can do. iTunes Cards are valid only in the country of purchase. So you cannot use that card in the Swiss iTunes Store. Sell or give the card to someone back in Spain.
Regards. -
just scratched my gift card code of and entered it in ipod and it says this code already been redeemed any reason why this would happen please?
Here:
iTunes Store: Invalid, inactive, or illegible codes
or contact iTunes
Apple - Support - iTunes - Contact Us -
TS1292 I got an iTunes card as a gift and it says it was not activated what do I do
What do I do if I received an iTune card as a gift and when I try to redeem card it says not activated
Normally you would go back to the store from which the card was purchased and get them to handle the problem, but since this was a gift, that's probably not possible. Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. You'll want to include the serial number of the card; see:
http://support.apple.com/kb/TS1292
Regards. -
I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631) -
I received a $25 dollar iTunes gift card from a friend of mine as a gift. She had used some of the card before she gave me which
did not bother me. However, I cannot transfer the funds from the card to my iTunes account. Is it possible that I cannot use this card,
or is there a way I still can use the funds on the card.
Thank You,
GeoWhen an iTunes card is redeemed, the entire value of the card is placed on the iTunes account. It is a one time use thing. So, there is not a remaining balance on the card.
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How can I share a gift card on multiple devices under the same Apple id
how can I use the same gift card on multiple devices using the same Apple ID?
Redeem it on any one; it'll be available to the others automatically.
(119212) -
I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. How do I use up all my credit when I have $0.54?
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I got a iTunes gift card from my uncle, he lives in England and i lve in Sweden, so i cant use it because it only works in the "UK Itunes". And when i change so i get "UK Itunes" i cant buy it cause my account only allows me to buy in swedish Itunes store... Please help me!!!
You cannot use it.
Gift cards are country specific.
Sorry
Give it to some in the U.K who can use it -
Can you use a Mac Apps gift card to purchase products from the Apple store online?
I was just wondering if you can use that $100 back to school gift card to purchase something from the apple store. (for example: the headphones)
Thanks~No, Apple Online Store is a different family from the MAS. You can use it on the iTunes Store though.
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I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?
Access it in what way ? If you still have a balance then it should be on your account and you should be able to use it on your next purchase (though you can't use a balance for gifting items).
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I purchased a CD on itunes and it charged automatically to the card under the account, but I wanted it to charge to my gift card. How do I get a refund and get the music to charge to my gift card instead?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My itunes gift card only has a 15 digit code but it requires 16 digits to redeem it, what do I do?
iTunes Store: Invalid, inactive, or illegible codes
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I was given a $15.00 gift card but when I put the code in it shows no good. code is XRF20F2CX3NR2LH2
See this -> http://support.apple.com/kb/TS1292
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