I sent in my ipod to get fixed and they sent me a new one. Can i get my photos and data back?
I really need my photos back.
- If photos are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If the photos are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
Note that Apple said:
Will the data on my iPod be preserved?
No, you will receive a replacement iPod that will not contain any of your data and songs. Before obtaining service, it is important to back up your data. Apple is not responsible for the loss of information while servicing your iPod and does not offer any data transfer service.
iPod touch customers: Before obtaining service, you can back up your data using iCloud or iTunes. Following service, your replacement iPod touch may have a newer version of the operating system (iOS) and you will need to restore your data using the method used to back it up (iCloud or iTunes). You may also need to update your App Store apps for compatibility with the newer iOS. If you experience a problem with an app purchased from the App Store, check iTunes to see if an update is available or contact the app developer directly.
From
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Similar Messages
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Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do? This one kid reported to them that his was stolen and they gave him a new one. Will they do the same for me? Is there any other way I can get all my pictures from my iPod without iCloud set up? Would Apple be able to lock up my iPod so they cant use it at all? Please help me, thanks (:
ipod touch lover wrote:
Recently my iPod touch 4th gen. was stolen. I have had it for two years, so I don't have a warranty on it anymore. I reported it to the police, but what will apple do?
Nothing... why would they do anything?
Apple does not provide insurance and they are not law enforcement. -
I got the iphone 5 six months ago. The lock button broke two months ago so I went to apple and got a new one. My lock button just recently broke so can I go get another phone seeing that it is still within the first year? Or will they not give me another one seeing I already got a new one? I've had the phone for six months and the lock button has already broke twice.
There is no limit on warranty replacements.
As long as it is defective,not damaged -
What it says in the question.
I bought a few songs and alot of apps and games on my lost Ipod.
When i buy a new one am I going to be able to download them again with out charge?You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
please help me get my mac back
Apple cannot get it back. Apple will not search for it. Report the loss to the Police. Apple will not replace it. If you have it insured then report the loss to the insurance company. They may pay to replace it. No one can help you get it back except you - you lost it.
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My ipod got stolen so i got a new one, can i get all my apps on my new ipod?
The discription says it all, i wanted to know how to get my apps and music on my new ipod without re purchacing everything
wow, so i guess there will be no more movie purcheses from itunes by me. Im glad it was only one movie, I was getting ready to buy a bunch more. Well it was a cheap leason learned. Thanks for the reply, even though it was not what i wanted to hear. LOL.
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My idea screen is grey. I am unable to see anything on it and the only I make calls is by using Siri.
Hi queenming,
If you are having issues with a grey screen on your iPhone, you may find the Display portion of the following article helpful:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
- Brenden -
I Have An Ipod Touch 4G That Is 8GB(Gigabytes) And U Was Jus Wandering About These Two Questions 4 So Long Do I Posted A Question
You can buy whatever ipod you want.
Damage is not covered by warranty so they will not replace it under warranty.
All of your music/apps should be in itunes on your computer and included in your regular backup of your computer.
Just sync it to the new ipod. -
My Screen is busted to Crap and back, im gonig to the apple store at Lenox Square. While I pay for a new one $200 Can they give me a white one instead of the regular black one i have? i mean im paying for it.. ? Help Please i go Friday
You are paying for a refurbished unit which is supposed to be same as the one you have. It won't hurt to ask about the change in color, but that would be entirely at the description of the Apple rep, so ask nicely.
Good luck! -
Lost mouse and keyboard in move bought new ones how to get them working
lost mouse and keyboard on moving, bought new mouse and keyboard. how can i pair it to my iMac ?
Check this. Troubleshooting wireless mouse and keyboard issues - Apple Support
For further info tell me. -
yeah, clue's in the name?
Ouch, tough spot, but offhand I'd say some memory may have gone bad, or maybe just needs re-seating after all this time.
Not much you can do, but try this anyway...
PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/ht1379
In fact, do 3 in a row, takes a bit of time. -
Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod
Best thing would be to call Apple up again, and let them what has happened and they'll help you!
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I had an HP laptop with Itunes on it and kept my library on an external hard drive. I had a 160gb classic Ipod.
My computer died and i am buying a new one (mac is out of budget)
When I get my new computer, obviously I will download Itunes. My Ipod still has all the music on it and the external hard drive is ok.
I don't want to "erase" or lose any information when I sync with a new itunes that is "empty"
What are the steps? After I download Itunes and set the folder location to my external harddrive what is next? Will Itunes recognize my IPOD? Will it load the music/list from my ipd or external into itunes?
Thanks in advanceThe following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device -
Just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password (from several years ago) and cannot activate without it. How can I get past this?
Forgot iCloud username: http://iforgot.apple.com/appleid
Forgot iCloud password: http://iforgot.apple.com -
I have an iPod whose contents I want to transfer to a newer Ipod. At some stage when I thought I was syncing correctly I wasn't so I lost the music files from my library. Is there any way to get them back from the older iPod and put them onto the newer one again?
Have you not got a backup of your content on, for example, external drives ? If not then you could have a look to see if any of the utilities mentioned in this old post still exist and work : https://discussions.apple.com/message/11014893?messageID=11014893#11014893
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my songs wouldnt play on my ipod so i deleted the songs on the ipod and went to the purchased section in itunes to recover like i did with another song and my purchase history i blank, how can i get them back?
Maybe you have multiple accounts that's why your purchase history is empty. You can try checking for possible Apple IDs that's existing for you or you can ask for assistance from support.
http://www.apple.com/support/itunes/
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