I sent my ipad to a company for repair (over 6 weeks ago) and they are not returning my calls or emails. What should i do?
Hi,
I sent my ipad to a company for repair.
They posted it back and had not repaired it, they asked me to send it back so they could repair...again.
I have had a couple of emails saying it cant be fixed and they would return it to me, this has not happened.
Everytime i phone the company they take my number and never call me back.
The pad can no longer be tracked on find my ipad.
They have emailed me saying they dont have any information for me.
What can i do?
That would be a matter for local authorities - small claims court, a lawyer, whatever. You have to follow up and stay on them and get whoever you need to get involved in the matter that can provide help. Depending upon where you live (if in the U.S.) maybe even the Better Business Bureau - or any local watchdog group that helps in cases like this.
I don't know where you live, but in my town, I would contact the district court or magistrate and ask for his advice. There is nothing that anyone here can do foryou and Apple would be of no help either. This is not their responsibility.
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