I spent a lot of money on adobe products while in school and now i can't get a discount of $10 a month?
graduated in graphic design a while ago and was hoping to get a $10 a month discount on 2 apps.. Called and they said it has to be CS3 or higher of COURSE mine was 2 so no discount??
Pretty SHABBY if ya ask ME!
Try the following. However, it is vry likely that the iPod will b erases (if it is not already) in order to get the iPod working. Just restore from backup to get yur apps data back
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I had a debt card that was 50 dollars and I spent it all and now I can't get any apps that are free
I need help with my iPod 5 because I had a 50. Dollar debt card I spent it all and now I can't get free apps
Either add money to your card or purchase an iTunes Gift card.
-
My Adobe was just automatically updated and now I can't find many of the documents I had saved on my note 3 . What is going on?
Hi,
Your local files are not deleted by Acrobat DC.
Please take a look at the following document to find the local files on your Android device.
How to open PDFs on Adobe Acrobat DC on Android
Sorry for the inconvenience. -
Yesterday, having taken considerable time, effort and money I upgraded Pages, Numbers and Keynote. All because I have just bought an iPad and couldn't transfer files unless I got a newer version of Pages!
Now I can't get "Save As" in Pages. It will only show "Save a Version".
Haven't a clue what has happened and would like to get Save as - as in the past.
Help! What to do?I don't think you lose anything going from Lion to Mountain Lion. Lion just seems "unfinished" to me. I don't have Lion on any Mac. I do have one running Snow Leopard & a couple of PPC Macs running Tiger.
The only way to upgrade to Mountain Lion is to purchase it in the Mac App Store. -
My Adobe was automatically updated and now I cant find many of the documents I had saved on my iPad. What is going on?
Hi,
Would you take a look at the "Selecting a file location" section in the following document?
How to manage files in Acrobat DC for iOS
I suspect that you are looking at the Recent section. Your can switch to Local (for the files & folders stored on your iPad/iPhone) or Document Cloud (for the files & folders stored in the Adobe Document Cloud, formerly Acrobat.com) to find your "lost" files.
Please let us know if you have additional questions. Thank you. -
Please help - I installed the adobe update and now I can't get my games - it comes up BLOCKED PLUG-i
I installed the adobe update and now I cannot get my games - it keeps coming BLOCKED PLUG-IN
mysunshine wrote:
When will I get a reply
Right about now...
I assume you're using OS X. Which version?
(>About This Mac) -
@
Pasting all the conversation so that others can get help from the discussion.
Hi David,
Can you please try disabling protected mode and see if you are able to open these files.
To disable protected mode:
Select Edit menu -> Preferences -> Ubcheck Enable Protected Mode at startup and restart Adobe Reader.
Note:
"Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.”
Please turn back on the protected mode checkup after this testing.
This seems to be a fix! Thank you for your help. Now comes the tricky part. I have to deploy this as a package across a gov. network using SCCM. How do I get this to all the users with "enable protected mode..." unchecked. I can't give them something that does not work out of the box.
Hi David,
It is not advisable to turn off protected mode as Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.
Please let me know few details so that I can reproduce the issue at my end.
1) Will it be possible for you to send any test file in which the issue is reproducible.
2) Can you please check where the certificate (from which the PDF is signed) is stored. (Is it stored at Trusted Root Certificate Authorities or some other store?)
3) Do you use any other tool other than Adobe Reader plugin to digitally sign/ open a PDF ? (Is any tool other than Adobe Reader is involved?)
Thanks,
Shakti K
Hi David,
Please do the below test to see if the issue occurs due to signatures applied to the PDF document.
1) Launch Reader go to Edit -> Preferences -> Security (Enhanced) and check "Enable Protected Mode at startup" and clock OK.
2) Goto Edit -> Preferences -> Signatures and select Verification . Uncheck "verify signatures when the document is opened." and click OK.
3) Restart Adobe Reader
4) Now open the digitally signed protected PDF file in which the issue was observed.
Please let mw know the observation.
Thanks,
Shakti K
It has nothing to do with the signatures applied. Any document with a
signature block, even blank documents, will not open unless the "enable
protected documents at start up" is unchecked. It is the same across the
board for all documents weather signed or unsigned with a signature block. I
have it working on my machine, I just need to figure out how to install over
the network with the block unchecked during installation.
1. Attached form
2. I am not sure where reader pulls the cert from. They are all in a trusted
root CA because all certs are miiitary
3. Other tools used
ActivClient CAC x64 (6.2)
e-Sign Desktop 6.6
Thanks again for the support
Thanks a lot for all the information.
A doubt : If the document is not signed (like you mentioned unsigned documents also face the same issue) then how exactly the document is protected. Is it protected using any certificate?
I cannot find any attached PDF form . Please resend it again.
I am unable to reproduce the error now. Even with the protected block check.
Im not sure if there was a Group Policy change that enabled this. As of now,
it looks like the issue has been resolved. I appreciate all the help. -
Why is this such a series of hoops you have to jump through to deal with Adobe ... I am fairly disgruntled at this point ... and I still have no access to the product that I paid for.
i was seeing russian for a while. clear your adobe.com cookies or use a different browser and retry.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 6| 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I practically explained the problem in the title
This is a user forum; we cannot do anything like "de-authorize".
If this is about Adobe Digital Editions, please post in the ADE forum. Adobe Reader is a completely different software. -
I was told to uninstall my photoshop cs2. My macbook pro went in for repair and I had to restore it from a backup, after which I got this error message when trying to use photoshop: licensing for this product has stopped working: restart computer and try again blah blah blah error code 150:30. I stupidily uninstalled the program at the advice of someone in adobe CS in India and now I can't get it to reinstall. Can anyone please help me? I'm not interested in purchasing a newer versioin of adobe cs photoshop or cloud or ANY of that. I'm quite happy with this one, I just want it back on my laptop. I also run this on my desktop. I also wasn't able to log into my original account due to being told I had to change my password. An email was sent to the email associated with that account but I no longer have access to that email. I'm VERY DISSAPOINTED WITH ADOBE AND THEIR LOUSY SUPPORT. We spend hundreds and this is the support we get???
I oringinalyspent around $4-500 on this program and I would like someone to tell me how to get this back up and running without licensing issues and spending thousands more please. The original CS agent I spoke with after waiting on hold for over 1/2 hour was immediately rude to me and told me I was tyring to understand something, when in actuality he was not listening to a word I told him about my issues. I'm beyond disappointed, I'm DISGUSTED. I really wish I hadn't uninstalled this because I now fear, as I suspected, that I may never be able to get it back and I will be FORCED to spend more money. This is ridiculous. I wish I had never sent my laptop out for repair. I took them several days to figure out that bulb and some wires were damaged and there was no real reason to wipe my whole computer. I wouldn't be dealing with any of this if I hadn't and the original problem is still there, when I open the laptop, the screen blanks out and it takes a minute or so to start functioning, but that is another matter.
I have tried to access the 24 hour chat again but that is not working anymore either.
Can someone please help me? Thanks!you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
'm trying to transfer the music from my iPhone 3G to my iPod shuffle using iTunes but I don't know how. I checked on websites but i dont really trust them cause I don't want all my music to be erased (cause i spent a lot of money on them) can someone PLEASE help me. Why is iTunes so complicated.
iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
http://arstechnica.com/apple/2011/11/itunes-match-your-questions-answered/
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
http://forums.macrumors.com/showthread.php?t=1277415 - deleting items from your computer but saving them in iCloud. Yes, but risky. -
Ever sinve I updated the software on my phone I have not been able to download all my previously bought music onto either my phone or laptop. How can I get all my music on my laptop as I have spent a lot of money on itunes
See Recover your iTunes library from your iPod or iOS device (or purchase history).
tt2 -
I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps! Does anyone have an ideas about what I could do, to prevent all my things deleting, because I won't be spending more money on apps that I have already purchased once!!
Thank you,1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
Just realised my 7 year old has been using my apple id. God knows how he remembered it. He has spent a lot of money. Has any one experience of this? Am i able to get a refund?
Maybe. You can ask:
Apple - Support - iTunes - Contact Us
iTunes says all sales are final but they may make an exception -
I have never ordered anything. Everything in this list.
Press to edit. To purchase anything from this game.
Answer "No" for the transfer of the game.
It has cost me a lot of money.
I did not like it and would not pay this amount. For games that are too expensive.
Billed To:
[email protected]
preethep notate
Bangkok
Bangkok 10400
THA
Order Number: MHBG76LW0Z
Receipt Date: 22/05/12
Order Total: $49.99
Billed To: American Express .... 7009
Item
Developer
Type
Unit Price
Real Football 2012, Suitcase full of coins
Report a Problem
Gameloft
In App Purchase
$49.99
Order Total:
$49.99This is a user to user forum. Apple is not here. Apple does not read here. Apple does not post comments or answers here.
Use the Report a Problem link on the receipt to contact customer service.
Also, change the password for your Apple ID connected to this account and perhaps remove the bank card information until you have this resolved.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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