I started my new phone (iphone 5s) and put in my security code like asked then my finger print now i cant access my phone as it is saying my pin is wrong what can i do
i lost my iphone then received a new one today ive gone throught the fingerprint scan and passcode now it has locked my phone as it says the passcode is in correct help me please
You must Restore iPhone with iTunes on computer. If you have any problems, here are steps. Open iTunes on computer, connect iPhone to computer with Lightning USB cable, hold both home and power buttons of iPhone for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
Similar Messages
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i have just installed the new os x mountain lion - and now i cant enter the parallels desktop 6. does this version support parallels? what can i do? thanx
You'll need to upgrade to Parallels Desktop 7 to regain compatibility. Good luck....
On Edit: A minute late! -
i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?
Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
Whenever I try to go on a website, Firefox says "Problem loading page." It won't load any pages. I tried uninstalling and re-installing but it still says and does the same thing.
See https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
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Im on Win 7 Ultimate and had Firefox working fine with messenger in the browser & could use the pop up chat box. Since the upload I get the message that messenger is currently not available, but it works fine when I activate it as a stand alone prog. but I want it back in my browser.. cant find any setting or pref. to activate it... have cleared cache and history, restarted, even reloaded a messenger from Windows essencials.. no difference.. it been like this for 5 days since the update.. anyone got a solution? thanks alot for your help.
DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034 -
I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?
Since your iPhone is still under the one year warranty contact Apple Support or visit an Apple store to get a replacement.
Apple Support - http://support.apple.com/kb/HE57 -
With my old iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my brand new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?
check to see if there is a firmware update for your router. There are also lots of troubleshooting steps you can take in this article
http://support.apple.com/kb/TS1398 -
i download and install ios 7.0.4 on my iphone 4 , after restart phone , it show me an error about activation failed , what can i do?
Hi forbiddenboy!
Here is an article for you that will help you troubleshoot iPhone activation issues:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Upgraded my phone to iphone 6 from iphone 4. My iTunes with all my music is on a computer that no longer works and can't access the music. Will iTunes Match allow me to get my music off of my iphone 4 and put it on my iphone 6? Sorry about copying twice, new to this.
Do you have iTunes match? You need a computer to manage an iTunes match library.
Jim -
The question was the phone is under water - not muffled nor low sound. It is getting regular that my iPhone 4S and others I know get the sound distorted as though it is under water. I have reset the phone, turned off wifi (Apple said do this). What can be done?
Meg St._Clair
Thank you. I rang Vodafone and although they were not too technical - they suggested my speaker was broken and was probably interfering with the microphone sound out as well. So thank you for the clue - I must admit to not thinking of ringing my carrier supplier. Thank goodness for two things - it is intermittent and I am due an upgrade phone in 6 weeks. I can manage till then I hope with the watery sound from time to time. -
Lost home PC with my iTunes account on it in a small home fire. How can I take everything from my iPhone 4 and put it on my new PC? Is this even possible? iPhone 4 / new PC running Win XP Pro. I have backed up to iCloud recently so the info is out there, just need to bring it down onto my PC....
Need HELP.............Copy from iPod to computer
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
The sync to iPhone
iTunes: Syncing media content to iOS devices and iPod -
I have an iphone 4 and it will not boot. I've done everything except downgrade the firmware to 6.1.3 or 6.1.4... is this what needs to happen and if so can I please get a link to do so? thanks
Hi JACOBfromINSIDEaLION,
If you are unable to get your iPhone to restore, you will want to perform a restore from recovery mode, as explained in the following article:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Hi i cant access to my house wifi but to all the others wifiS I can connect. I have restarted my iPhone and my home wifi. What should I do?
What make, model, and version WiFi router do you have?
Is the router firmware up to date?
What type of security is it running? WEP, WPA, WPA2 (WPA2 is recommended, WEP is completely insecure)
Do you have MAC address filtering turned ON? If so, have you added your iPhone MAC address to the permitted list in your router? -
I have a macbook pro. i have a photosmart 7510. we just bought a new windows tower and the printer works wireless for us, but now the mac does not print anymore wirelessly. i keep getting a message Network host 'HPE93F2A.local.' is busy. what can i do to
it is a windows 8
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when deleting find i phone app i erased my apple id and since then my phone shut down as soon as it is opened what can i do ?
Do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).
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