I still cannot sign into eprint center despite everything, always an error with my private email

address. i see that this has been a familiar and very frustrating issue for many. i read that i am not suppose to sign in with the printer email address so I don't know what to do. I registered it with private email, somewhere along the line i think it was switched to default but who knows. Regardless, it won't let me set up an account with my private email because its "in use". well yes its mine but its not "in use" for sure. I have read so much last night and now more hours tonight. I do know that we are not suppose to use the random printer email address to sign in so i dont know what to do. just seems ridiculous that this is so complicated. my whole intent is to change my printer email to something more user friendly, see what apps people really like to use that i can add...... but left at the door. HP? someone smart? please help......

I was able to use eprint center, but my personal email address didn't work, same as yours. I never saw instructions to not use the random printer email address, and I finally tried that and it worked. The email address was the Printer Code @hpeprint.com. Once I got in like that, it let me create a nicer email address for my printer, but the suffix is still @hpeprint.com. I have not been able to use my personal address in the eprint center, so I guess it really wants the printer's email address. I hope this helps you!

Similar Messages

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    Hi I hope you are having a great day and welcome to the HP forum;
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    RobertoR.
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    This question was solved.
    View Solution.

    Hello Mommommary,
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    **Click the KUDOS star on the left to say 'Thanks'**
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  • Can't sign into ePrint Center

    I created an account a few weeks ago.  Now I can't log into the site.  The forgot password doesn't find my email ("Enter the email address associated with your account." which I'm doing).   I know it's the right account because it's the only one I use for things like this AND I tried to re-create my account using that email and it says it's not available.  
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    Hope you are doing well and sorry to learn that you are having this issue;
    May you share what is the complete printer model?
    What operating system and version of the OS are you using i.e.. Win XP pro SP3 64 bits.
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    Hope this helps!
    RobertoR
    ▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Help with signing into ePrint Center

    I can't sign in to set up eprint.  It tells me incorrect password and when I try to reset my password it tells me to enter the correct e-mail address.  It is the correct e-mail address!!!  Please help.

    Hi mevalerie, take a look at this post and see if this solution works for you http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/No-longer-able-to-acces-account/td-p/1782829
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    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
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  • Trouble logging into eprint center to set up account

    having trouble logging into eprint center.
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    The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before. You will need to go to http://www.snapfish.com/snapfish/welcome, click the "Sign In" in the top right hand corner of the page and then click the "forgot password" link and enter the email address that is causing your problems, you should receive an email from Snapfish that will let you create a new password there. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter (http://www.eprintcenter.com/) using your email address and the new password you created for Snapfish.
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