I still have store credit left but I can't seem to buy with it
I recently got a new computer. I set up my iTunes and authorized it. When I logged into my account it showed that I still have £15.10 left from a gift card I got in July. When I try to buy songs it asks for my billing information. Help me please?!?
Try and choose none as your method of payment so that when you try and purchase something it would take it off the balance. Use this for steps http://support.apple.com/kb/HT1918.
Similar Messages
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How can I change Country/Region when I still have store credit balance?
I registed an iTunes account when I lived in Japan and I used Prepaid Card to redeem Japanese Yen to account (Country/Region=Japan). I have 60Yen in account now, this amount is smaller than cheepest apps (cost 85Yen).
Right now, I came back to Vietnam and want to change Country/Region and to continue purchase apps in Apple Store:
- When I change Country/Region, I received error message "You have a store credit balance; you must spend your balance before you can change stores.". But I couldn't spend money due to not enough money.
- When I change Payment Type to Visa card, I received error message "You payment method is not valid in this Store. Please enter a new payment method."
How can I change Country/Region when I still have store credit balance? Please help me solve this issue.You can't change your account's country when you have a balance on it. If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Sorry. Didn't get to finish but it sent me the billing information and I'm scared it is going to send me a bill!!
Sorry forgot to mention it sent me the billng information through email just wanna make sure
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The title say its all.
You've tried closing iTunes and rebooting your Mac and seeing if you can delete them after your Mac has restarted ?
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i need help,
i have backed my iphone 4 to my new imac itunes,
i have transfered all contacts and photos but my apps wont go to my new iphone 5 , cant find the sync button??????In iTunes, when you select your phone, you should see a tab for Apps. Check the Sync Apps box on that page. If you don't have many apps, you can also download directly to your phone by opening the App Store, tap Updates, and then Purchased (at top of screen).
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Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
? How do I view my balance?Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info
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I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?
This Apple document discusses the various payment options. Payment & Pricing - Apple Store (U.S.)
The Apple Store gift card method is available in the US only.
OT -
i bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me
Three possible causes:
- You got charged twice. On a computer go to iTunes Store>View Account>Purchase History and see what you got charged for
- Maybe the difference is due to tax. Again the Purchase History will list the total price including tax for each purchase.
- You had a negative balance (you owed money) before you redeemed the card.
If problems contact iTunes:
Contact iTunes -
When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
HT5625 i dont have any credit card but i want to access itunes store what should i do
i dont have any credit card but i want to access itunes store what shall i do
You will need some form of Payment associated with your Account/ Apple ID
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I still have 1 year left on my contract, what are my options to upgrade?
I have an iPhone 5S that I purchased last October. I still have 1 year left to go before I am out of the contract. I really want the new iPhone 6 Plus, mostly because of the bigger screen. What are my options? I read you can trade-in an iPhone 5S and get $300 credit or it will go towards the purchase of a new phone (iPhone 6 Plus) + 2 year contract. Is this possible? If not, what are my options for ditching this phone? Can you ditch the phone itself (and upgrade it) while still keeping the contract you are currently under? Maybe I can turn in my phone for the credit towards the new phone, and still be 1 year into the contract?
Sorry I find all the upgrade info confusingIn short the only option you have is trade in your 5s for the $300 gift card and the buy the 6+ for $749.99 if you're getting the 16GB model, you won't be able to get the discounted pricing for that phone unless you add a line to your account or you're eligible for an upgrade which as you have said you're not.
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Hii, i got an iTunes card for $15 and only used $6 in it, but it say I only have $0.37 left. If any one could help me with this, I will be forever grateful.
You will need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Dear iTunes Store Support, I have an Apple ID but I can not buy the application
because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
Apple ID: ****
2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only.
A few free applications that I bought last:
quickoffice, papago..
Thank you for your support,
<Email Edited By Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I dont have a credit card but itunes wants me to enter my credit card info and i cant get passed it.
Hello Bstoddard7,
It sounds like you want to use your Apple ID without a credit card.
You can set your credit card to None in the billing information section of iTunes. This article will help you do that.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Thank you for using Apple Support Communities.
Take care,
Sterling -
hi i don't have a credit card but do have debit card can i create apple id with it or i can never use this service
Accepted forms of payment > http://support.apple.com/kb/HT5552
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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