I think I need to change to Chrome because the 5.0 Firefox is not compatible with my Kaspersky Anti-Virus which is block the 5.0 from installing. Unless you can fix this I can not update and must go with Chrome or something else. Running Windows 7.

Our Kaspersky Anti-Virus is blocking Firefox 5.0 identifying it as malicious. Firefox message stated that Kaspersky URL Advisory & Kaspersky Virtual Keyboard, 11.0.2.579. If this is not resolved we will have to change to another browser quickly. Have used Firefox for many years and hate to change but will not give up any of our Kaspersky protections. Please email with any further information or suggestions. Thanks for you assistance.

So we can continue using our current Firefox version until Kaspersky's update? Or, do we need to switch to Chrome or something else. We are senior citizens and not really up to speed on all things technical. Usually get answers from, Kim Komando's site. But wanted to try working with the Firefox community first for this problem. Thanks for your advice. Just want to be sure we can continue to use our current version of Firefox and it will keep everything up and running. Also read something about a problem with gmail and want to be sure that has been completely resolved before switching to the 5.0 Firefox.

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Error message:" Couldn't complete the command because the scratch disks are full" Ive try to fix this many times following different steps but none of them work and my disks equal to over 250GB. Please help.

. This error message pops up in Photoshop when i just wanna create a new plain white template. I have downloaded agentransack to track down the temp files and for some reason it says nothing matches the temp files.I have a couple of drives including 2 SSD's. I've try to fix this many times following different steps but none of them work and my disks equal to over 250GB. Please help. ( I am running windows 7 proffesional) 64 bit

Good day!
my disks equal to over 250GB.
What’s relevant is the space on the disk/s you have assigned as Scratch Disks – what are they (Phortoshop > Preferences > Performance > Scratch Disks)?
Regards,
Pfaffenbichler

Can I update my mid 2011 iMac firmware if I am running Windows only?

I am only running Windows 7 on my iMac - I do not have MacOS installed anymore. I want to update the firmware on my iMac - is that still possible?

For the 2009 and 2010 27" iMacs there is the Kanex XD http://www.kanexlive.com/xd but it is not compatible with ThunderBolt iMacs as Kanex states in their Product FAQs.
2011 ThunderBolt iMac only accept other ThunderBolt Macs as source.
http://docs.info.apple.com/article.html?path=Thunderbolt/10.6/en/30822.html
The Intensity Extreme http://www.blackmagic-design.com/uk/products/intensity/ might be what you need once it is released.
Stefan

I have downloaded I tune 64bit on my pc ,but when I plug my phone in it says that this version is no good and to download 64 bit version,I'm running windows 7

Help ,I can't get my phone to be recognized by I tunes,I have downloaded the 64 bit version ,but when I plug my I phone in it says to remove this version and install the 64 bit version ,ahhh it is the 64 bit version ,I am running windows 7

did you get this sorted I have this problem also

Need to know if Firefox 6 is compatible with Citrix XenApp Server 6 running on Windows Serve r2008 R2 virtualized on a VMWare environment. Thanks in advance!

We are setting up a new environment for a client based on Citrix XenApp Server 6 running on Windows Server 2008 R2 which is virtualized on a VMWare hypervisor. Client uses Firefox and we need to know if it is going to work or not. If not, what is the root cause (i.e. XenApp, Windows Server 2008 R2, virtualization).
Thanks again! :)

I only ask because, in the past we were able to install a related product, InDesign CS5 in Citrix. In fact, Adobe had published documentation for doing exactly that: here. I just haven't seen anything similar for Illustrator CS6 and wanted to check.

I repeatedly receive an error when my IPad is trying to restore during the IOS 5 update. The error is (-50). How do I fix this?

I repeatedly receive an error when my IPad is trying to restore during the IOS 5 update. The error is (-50). How do I fix this?

Try restarting everything and then try to sync or reactivate. Quit iTunes, reboot your computer, reboot your iPad and then try again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I can't update IPhoto, it says "the product distribution file could not be verified it must be damaged or signed in" I bought it on iTunes and have 8,000 photos already. how can I update and correct this??

I can't update IPhoto, it says "the product distribution file could not be verified it must be damaged or signed in" I bought it on iTunes and have 8,000 photos already. how can I update and correct this??

You might try resetting the App Store application and clear the cookies via this menu:
as described in this website: Make use of the Mac App Store debug menu | MacFixIt - CNET Reviews
OT

HT1871 Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget.

Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work.

Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??

On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??
== I DOWNLOADED UPDATE 3.6.8

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

Firefox problems - Can't open from Downloads - Can't print - FF will not update and more and more...

I've been having several problems with Firefox, to the point that I almost can't use it anymore. In no particular order, they include:
1. When I download something, 'Downloads' opens. When a d/l finishes I used to be able to run an install or open an image from there, but now I get this error message,
Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item.
...but I can go to my Downloads directory and run or open it from there.
2. If I go to File > Print or File > Print Preview, I get this
Printing Error:
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
and if I click yes, i get this,
"Operation could not be completed."
3. Firefox will not update itself. I go to About, it downloads the new update, and I click the Apply Update button. Firefox closes, and nothing happens. A few minutes later I click to run it, and it opens with a 'Software Update' window that says,
Update Failed
"The partial update could not be applied. Firefox will try again by downloading a complete Update"
...and that does not work.
I download the new version, and when trying to run it from Downloads, I get the error (as in #1 above):
"Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item."
When I go to the folder it's in and run it from there, it installs, but the problems persist.
4. I go to Help|Troubleshooting Information, and clicking the Reset Firefox button only closes Firefox. Clicking the Show Folder button doesn't do anything.
5. I used to be able to drag a url to the desktop, a folder or even a email, but now all I get the the O with a / through it.
6. I also used to be able to, when I click Browse on a site to upload a jpg or a gif, I could right click the file and open it in a photo viewing program (Irfanview or Paint), and now I get
"Windows cannot access the specified drive, path or file. You may not have the appropriate permissions to access the item."
I've created a new profile and it makes no difference.
I've disabled all add-ons and it makes no difference (I have to disable them manually).
The problems are there for different user accounts in Windows.
I've uninstalled Firefox, and removed the profile - rebooted and reinstalled it, but the problems persist.
What more do I have to do more to completely uninstall it?
I've kinda saved myself by using Firefox Portable, which I'm running from it's own directory. It runs as it should, but I'd prefer not to have to use it.
If i can't fix it, I'd like to completely uninstall Firefox, and just install it new and have it work properly. I have no (or only occasional minor) problems with Firefox on other computers. This computer is Win XP, fully updated

The post I was responding to said,
"Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. "
Somehow, I think that means Windows...
I've tried Firefox in Safe Mode - it makes no difference.

Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?

Updating ipod touch to os5.1 got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box. Any ideas?

#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first

My scroll feature of the Lenovo ThinkPad(red scroll) is not working in the new Firefox 4. It was working fine in 3.6. Can you please fix this as this is very important feature.

The scroll feature(middle button) is not working on the new firefox 4. So because of this I need to move the scroll bar to move the page. This is very irritating problem, if you are a guy who uses the middle button to scroll. Can you please fix this..
Thanks!!!

I updated to Firefox 4.01 today and the middle scroll button on my Lenovo T400 stopped working. I downloaded the updated Ultranav utility and the Ultranav driver for my T400 from here http://www-307.ibm.com/pc/support/site.wss/MIGR-72858.html and then uninstalled the "Thinkpad Ultranav Driver" from Add/Remove programs rebooted and then installed the updated utility and driver (another reboot) and it now works perfectly.
So glad to get this working again.

When I tried to run php file I am getting the following error message, "/home/karthick/Desktop/PHP files/third.php could not be opened, because the associated helper application does not exist. Change the association in your preferences." How to fix this?

When I tried to run php file I am getting the following error message, "/home/karthick/Desktop/PHP files/third.php could not be opened, because the associated helper application does not exist. Change the association in your preferences." How to fix this?

first, you just asked me to use MS file Explorer to see what the properties were.,..and to ask what happened. Yes - that's on my hard drive. The problem I have is opening word files in a DB that is web enabled.....I've used Firefox browser for that, and everything else , for years...... When I look at the Tools, and options on FireFox., as your support page noted.....NOTHING is listed in the Applications tab....hence my note asking for help. The file I need to open is a Word file out on a web enabled DB. It's not on my hard drive - I have to problems opening docs there - but for that, I don't use Firefox

I think I need to change to Chrome because the 5.0 Firefox is not compatible with my Kaspersky Anti-Virus which is block the 5.0 from installing. Unless you can fix this I can not update and must go with Chrome or something else. Running Windows 7.

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