I think my other account is hacked and the hacker changed the password and the security questions and i can't retrieve it , so does anyone know how to have a live (online) conversation with a senior or an apple employee responsible for such problems ?!

Please help me because it's not the first time the account has been hacked, every time i found out that it was hacked i changed the password, but this time it is not easy because he changed the alternative email-adress and the security questions.

Call the Apple support phone number for your country:
http://support.apple.com/kb/HE57
and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
Regards.

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