I think the FireFox mediaplayer imported my XP games, and now they re gone. I have no XP disk to upload them again, Any suggestions?.

I have been getting errors on the media plug in for windows media player. I noticed last night after defragmenting that all my loaded IE8 XP games are gone. I think they were exported to foxfire. I turned on the repair for the plug in, still no folders or files with games. Any idea where to look? Thank you.

Hard drive getting full or near full?
Here are some of my tips for deleting or archiving data off of your internal hard
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive older emails you want to save to disc, Flash drive/s or to ext. hard drive.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, Flash drive or ext. hard drive and/or delete any old documents you no longer use or immediately need.
Uninstall apps that you no longer use. If the app has a dedicated uninstaller, use it to completely uninstall the app. If the app has no uninstaller, then just drag it to the OS X Trash icon and empty the Trash.
Also, if you save old downloaded .dmg application installer files, you can either archive and delete these or just delete the ones you think you'll never install, again.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its thing initially, then go to the cleaning and maintenance tabs and run all of the processes in the tabs. Let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
If you have any other large folders of personal data or projects, these should be thinned out, moved, also, to the external hard drive and then either archived to disc, Flash drive or ext. hard drive and/or deleted off your internal hard drive.
You may have to Purchase an external hard drive to move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
Good Luck!

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HT203167 The My locked Folder app is missing! I had all of my important files in here and now they are gone where did the app go?

I had all of my important file in my locked folder and now the app is missing and it is no longer available on the App Store.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

HT204053 hi i have an ipod which shares same apple id etc as my iphone i was deleting the contacts off my ipod and now they are gone off my phone how can i get them back on my phone? help pls

hiu i have an ipod which shares same itunes/icloud account as my iphone. i deleted the contacts off ipod and they have now gone off my phone too. anyone help, how can iget these back on my phone?

When you share an iCloud account between devices, any action you take on one device (such as deleting contacts) is synced to the others. (That's want iCloud does; syncs data across devices, keeping the data on the devices the same.)
The only way to recover them now is to try restoring your device to your last backup, or restore them from another backup source.

IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE TH

My Firefox crashed with important information on it!!!
My Firefox has been crashing every day sometimes several times a day. I have emailed your staff back many times looking for a reason for the crashed without any response. I have been able to get by because I would restore the settings and continue what I was doing. WELL….this last crash has disappeared from any way of getting it back and IT HAD SOME REALLY REALLY IMPORTANT OPENED WINDOWS I WAS WORKING ON (EMPLOYMENT INFO, I AM UNEMPLOYED!) AND NOW THEY ARE GONE AND I CANNOT GET THEM BACK!! YOU NEED TO HELP ME RESTORE THAT OPEN WINDOWS FOR ME. IT IS REALLY IMPORTANT!! I NEED SOME DESPERATE HELP NOW!!
Thanks,
Nick

Nick, sorry to hear about that. I'm not sure where you are sending the emails, but if you use the form to submit your crash information, that goes into a database for review by the developers instead of coming to the support volunteers here.
Did you try the History > Restore Previous Session command? Firefox sometimes saves form data in the session history. This data may age out, so you should use that menu item as soon as possible.
Going forward, consider installing the [https://addons.mozilla.org/en-US/firefox/addon/lazarus-form-recovery/ Lazarus: Form Recovery] extension if you are filling long forms and Firefox is unstable.
With respect to the crashes, there are many possible reasons for Firefox to crash. Have you reviewed the help articles for diagnosis? For example: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]].

How do I find my bookmarks and tagged pages? I update to newest Firefox and now they are gone- it looks like a completely new Firefox. What do I do?

I update to newest Firefox and now they are gone- it looks like a completely new Firefox. What do I do? There is nothing in my toolbar, or history, or bookmarks. I have also none of my old slides or whatever they are called when I open a new tab. HELP!

You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

What do i do when iPhoto Deletes my recent pic's all the way to 2010????? i opened the program and it said i needed to update my library otherwise i wouldn't be able to view the images that were not updated-- and now they are gone!!!!!! WHat do i do!!!!!!

what do i do when iPhoto Deletes my recent pic's all the way to 2010????? i opened the program and it said i needed to update my library otherwise i wouldn't be able to view the images that were not updated…… and now they are gone!!!!!! WHat do i do!!!!!! Is this some type a virus???? my mac is protected!!!!! tried to chat with an IT person but they keep asking if its like a tech problem and it is just iphoto

You should get your keyboard checked as it's repeating on a lot of keys and makes you look silly.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5 and I manually erased all from my phone and now they are gone from her phone. How does she get back her contacts?

My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!

That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

Where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone!

where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?

The iCloud Photo Stream only stores up to 1000 photos for thirty days. If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.

Ok, where did the oil paints go. That is the main thing i use on photoshop and now it is gone. I am really disappointed

That is the main thing i use on photoshop and now it is gone. I am really disappointed

If you are talking about the Oil Paint Filter you are pretty late to start complaining now …
http://feedback.photoshop.com/photoshop_family/topics/_adobe_i_want_the_oil_paint_filter_b ack
And just to make sure: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

I had to restart my computer and was asked to upgrade to 6.0.2. I now have no past history or old bookmarks. I needed the history and bookmarks for a project I was working on and now they are gone. I'm #?*! pissed. How do I get them back?

I restarted my computer. After it rebooted I was asked to update firefox I did and it updated to 3.0 or something and it said update complete but it is out of date would you like to update to 6.0.2. I did and it updated again. When I got back online, I had no history or old bookmarks. History and bookmarks are there in the toolbar but when I click on them there is nothing from past history and no past bookmarks. I need them back

Hey hey Christ1
I think we are getting closer to this thing being solved...
The Update --
I have all my Mail in One of my accounts (work)....but not all the Mail in the other account (aka my Music account).....
Both I've set up again..using your advice...and changed both now to IMAP..
Originally after refreshing my laptop, when I set up Thunderbird....I used the POP settings.....and that's when I messed it up.....
but using IMAP now....I've gotten more of my old emails .....in my INBOX.....not all.....but most....YIPPIE
My SENT emails....in my Music account.....have all disappeared.......I've looked in both sent folders...in POP...and IMAP....and nothing is there...
However my sent folder of my work account...I have SOME of the sent emails...
Address books....Collected and Personal folders.....I have NO Email Addresses at all.
Sooo now even though I am getting confident we will solve it.....I still have 4 accounts....aka...2 Work (POP and IMAP).....2 Music (POP and IMAP) until you tell me to delete or change one from each.....
BOTH IMAP accounts.....do not show new messages...when they come in....however the POP shows it.....I did read that If I deleted the POP to change to IMAP I will not be able to get emails.....sooo not sure what to do about that issue now....
Is there an "automatic" backup feature for Thunderbird...?? All this could have been soo prevented if I did that....sheesh...
anyway..thanks so far.... :)
Jay

Help! I just imported my vacation photos and now they are missing in iPhoto! Is there any way to retrieve them?

I just "successfully imported" over 300 vacation photos. It asked me if I wanted to delete them from my camera and I said yes. I've done this hundreds of times over the past several years. Afterwards, I got sidetracked looking in another photo event and then did something on my phone (unrelated) when I noticed my screen went black. I figured I needed to charge my laptop, so I got the cord and plugged it in. After restarting, I went back into iPhoto and under my events there is a thumbnail for each day from vacation, but a generic black and white picture of a palm tree and no pictures in any of the events. My last import is of the pictures I loaded before this batch. I've looked everywhere and can't find them! This has never happened before! Is there any way to find the photos and restore them to iPhoto?
Thank you so much if you can help!!!

a best practice to is to never have any computer program (including iPhoto) delete the photos from the card but to import the photos and keep them and then after at least one successful backup cycle has completed and then reformat the card -- I use three very large (32 GB) cards in rotation so I do not reformat for typically a year or more giving me one more long term backup of my photos
You Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair permissions and if necessary rebuild your database
LN

I imported photos to iPhoto and unplugged my phone and now they're gone?

I tried clearing up space on my iPhone my importing some old photos onto my mac in iPhoto. After erasing the ones which needed to be erased, I unplugged my iphone without ejecting it. Now there are only photos up to January 2014 on my iPhone. I lost probably 500+ new photos because of this but they have to be somewhere, they can't just be gone? I would appreciate help quickly. Thanks.

If they are not on your phone and they are not on your Mac, they are gone. Sorry.

HT5824 Somehow my yahoo messenger got joined with my contact list on my phone. I deleted them, and now they are gone from my messenger. Is there any way they are saved in the cloud for a period of time so I can recover them?

Somehow my yahoo messenger got linked to my phone contact list. I deleted them from my phone, and now I have lost them in messenger. Is it possible to retrieve them somehow?

Run App Store, authenticate with the AppleID used to register the Mac and check in the purchases tab. If you're entitled, the iLife apps should appear there for re-download.
No, borgeano, in this modern Lionized world physical install media are passé. Need to convince Apple's servers to cough up the goodies.

Imovie source clips is missing, i had the videos on the last imported event and now they're gone? how do i recover this?

so i imported a few clips, i think i dragged them into imovie? i have forgotten by now because i did this a couple of weeks ago. these clips got into the "last import" in the event library. so without knowing that it would get lost somehow, i didn't put them anywhere else. i don't have a backup on another folder (because i thought it was save in the imovie folder) as it turned out, it is nowhere to be found now. there is no "last import" folder in the imovie events folder. and the yellow box that comes up when the cursor's on the warning sign says they're in the "new event" folder, but that's also nowhere to be found.
i am freaking out right now because it's a group project due this wednesday, i'm on the verge of crying.
is there anyway i can get these clips back?
i'm in the middle of scanning my trash with ulysoft data recovery. hopefully it's somewhere there.
i'm going crazy right now.
please help.

Glenyse - I went to my login id and password listed in Firefox and removed
the only ones there; they were associated with photoshop.com
I then entered photoshop.com in the URL and logged in as
[email protected] and my password.
Up came adoberevel.com . It showed Tony's Albums, telling me I was logged
in as Tony. But still no albums listed.
Same problem as earlier. Suggestions?
Thanks. Tony

Before my IOS upgrade the pictures assigned to my contacts were larger now they are very small is there a way to enlarge them

My pictures assigned tomy contacts were larger than the circle they now appear as Is there a way to enlarge them

Minister Debbi wrote:
My pictures assigned tomy contacts were larger than the circle they now appear as Is there a way to enlarge them
Sorry... No longer a feature
You can use this Link to send your Feedback to Apple
http://www.apple.com/feedback/

I think the FireFox mediaplayer imported my XP games, and now they re gone. I have no XP disk to upload them again, Any suggestions?.

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