I, too, keeping getting a pop up when in Safari that is from "tap-security.rubicon....  I saw the suggestion to turn off all extensions, but this didn't help.  What next can be done?

I read that several other people have been bothered by a drop down message talking about a bad certificate and perhaps non secure site when working in Safari.  I, too, keeping getting this pop up when in Safari that is from "tap-security.rubicon....  I saw the suggestion to turn off all extensions, but this didn't help.  What next can be done?

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
  Mac OS X Snow Leopard and malware detection
  OS X Lion- Protect your Mac from malware
  OS X Mountain Lion- Protect your Mac from malware
  OS X Mavericks- Protect your Mac from malware
  About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

Similar Messages

  • When I move mouse on Firefox-History (it must show context menu) he just begins to think, and after ~20 seconds he looks like I haven't pressed any buttons! I tried to turn off all addons but it doesn't help. Also he "thinks" everytime when gets download

    when I move mouse on Firefox-History (it must show context menu) he just begins to think, and after ~20 seconds he looks like I haven't pressed any buttons! I tried to turn off all addons but it doesn't help. Also he "thinks" everytime when he gets new downloading and sometimes on pushing Bookmarks

    Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

  • Why do I keep getting a pop up box asking me to enter my apple id and password - and the id in the box is not mine? Is it phishing for my password?  How do I get rid of it?

    I keep getting a pop up box on my iPhone asking me to enter my password - and the apple id does not match mine.  I click 'Cancel' but it keeps reappearing and interfering with other apps.  What did I do to get this and what do I do to get rid of it?  Is it someone or something phishing for my password?  The only app I recently downloaded was PF Chang's and I got that directly from the App Store.

    Try signing out and then back in again by going into Settings>Store>Apple ID:>Sign Out>

  • Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    Keep getting error code 2048 when trying to open wmv files, says realplayer cannot open with the installed version of Quicktime, any suggestions?

    wmv is a Windows Media format.  I don't know why Realplayer is coming into it since that deals primarily with Real format files and maybe a few generic formats.
    You need
    Free Flip4mac QuickTime player components - http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx
    After installation a new Flip4Mac pane will appear in System Preferences.  Make sure you set the boxes to ensure that it will play WMV files in Quicktime.
    or play the files with VLC
    VLC media player - http://www.videolan.org/vlc/ - general media player that plays just about anything.
    While you're at it you might install:
    Perian codecs for Quicktime - http://www.perian.org - plugins to add functionality to Quicktime for playing additional audio and video formats
    Quicktime audio problems, Perian, VLC - http://discussions.apple.com/message.jspa?messageID=9013669 - read note about uninstalling prior DIVX support before installing Perian.
    Perian doen't do WMV but it's handy to get many things to play in Quicktime.
    Note, if these are protected WMV, nothing on a Mac will play those (unless you also have Windows installed).

  • HT2534 I keep getting unable to purchase when I try to download from app store on my ipad

    I keep getting "unable to purchase when I try to update from app store

    Contact iTunes Customer Service and request assistance...
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas?

    I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.

    yep, unfortunately can't reset without the passcode either.
    With regards to doing a restore, do you mean:
    open itunes on my computer
    click on my device on the left
    go to the device summary
    click restore
    it then asks if i want to back up before i restore (to which i say no)
    then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
    then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
    Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

  • HT1430 Iphone 5 OS 6.1.1, When I turn off or restart device, this device automatic unmute. How can i config this problem?

    Iphone 5 OS 6.1.1, When I turn off or restart device, this device automatic unmute. How can i config this problem?

    Hey everyone in Apple world!
    I figured out how to fix the flashing yellow screen problem that I've been having on my MBP!  Yessssss!!!
    I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
    I followed the instructions on this page and here's what I did:
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process.  Since I did that, my MBP boots up just like normal.  No flashing yellow screen anymore!!   
    (Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
    Let me know if this works for you!
    Elaine

  • I keep getting a 4000 error when trying to burn discs....only been since the update....Help

    Ever since the Itunes update, I keep getting an 4000 error when trying to burn my music to disc.  How do I fix this?

    Zachy,
    It goes something like this...
    Put your new drive in the enclosure. Use Disk Utility to format it, etc. I'd give it a slightly different name than the original. Let's say you have Old Disk and New Disk as your drive names. Use Carbon Copy Cloner to copy Old Disk to New Disk. Now you should have an exact copy, which you can test by rebooting and holding down the Option key. Choose New Disk from the list and let it boot, make sure all is well.
    Shut down and physically swap the drives. Take Old Disk and put it in the enclosure. Now your system has a new disk with a lot more space and you can reformat your old disk and just use it for large files or whatever.

  • HT5622 I keep getting a pop up about signing into an Icloud account. It won't take the password. I tried to log in on pc and sign in and screwed up on my security questions and it's kicked me out.. how long til I can try again?

    I am in iphone **** or better icloud ****. When I try to go ointo settings on the phone a signin prompt pops up continuously with one apple id. I think i've made it that i have a separate icloud and apple id. I am trying to delete the icloud id. I made all the passwords the same so that there should be no problem but the phone won't still take the password. So when i went in again, looking to see if I could delete the icloud, i screwed up answering my security questions and am now unable to enter that icloud id. How long til I can again? Secondly, since the phone won't accept any password, I have tried to delete it. When I do that, it come up with a request for that same password to shut of the locator service. What the heck? I'm frustrated. I just can't get the hang of apple software and itunes seems to be just as bad for me.  Any suggestions appreciated ( aside from stomping on it, I've considered it). Tried to take the battery out but not for me, mere mortal, thought might reset. Got sim card out. Whooopeeee.

    It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?

  • My iPod keeps getting a pop up when I'm trying to text....?

    I'm not really sure why it's happening but yeah....
    everytime I try to text my friend back on my 'textme' application, even when I just open the app, this pop up appears!
    Saying either... 'opening itunes' or 'too many http redirects'
    Anyone else having this same problem or know how to stop it?
    I've restarted my iPod, closed the app... but that's it, and it didn't help at all. Any suggestions?
    It isn't a virus is it? I don't think it is, but **** you never know anymore....
    Thanks in advance for the help!

    There is no malware of any kind known to be capable of infecting any iOS device, unless it has been jailbroken.
    TextMe is an ad-supported app. What you are probably seeing is a failed ad pop-up.

  • I can't upgrade to Yosemite, keep getting an error message when I try to download from the app store.  Have check reqs and have them all.

    When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all. 
    Specs
    Macbook Pro 15 inch
    OS X 10.7.5
    4GB of memory
    >120GB of storage available

    MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • My apple iP ad and charger plug keep getting very hot. I have tried resetting it but this doesn't help. Please can anyone help?

    please can you help? My apple I pad min version 7.1 (11D167) model MD531B/a. Capasity 13.4 GB keeps getting very hot and the charger plug. It seem to run down quickly too. It's been going on for a long time now. I have tried resetting it but this does nothing. Kind regards Rosemary.

    Hi Rosemary,
    These devices will get very warm (even uncomfortably so) when charging. From my own experience this is exacerbated if the device is in use at the time of charging or if the device is in a case that does not allow air to reach the device.
    You will see a warning on the iPad's display in the form of a yellow triangle and exclamation mark long before the device reaches a dangerous temperature.
    As long as the device is no warmer than a nice cup of coffee, you're in the clear.
    As you have mentioned that your battery is draining quickly, this could indicate that the processes running at the time are rather intensive on the iPad's resources and this would naturally raise the temperature of the iPad.
    If you have a look in Settings>General>Usage and look for the Standby and Usage times toward the bottom, are the two numbers significantly different? If you see that the Usage and Standby times are identical then you are experiencing a software issue where the device is not entering sleep as it should when not in use.
    Cheers

  • TS3212 It still will not download when I enter Run even after I have added the site and turned OFF all Pop-Up Blockers!

    Trying to Install Itunes to a new Desktop Computer so I can Sync My Library back in. It goes into a Loop when I Enter Run. I have added itunes.com to Safe websites and that did n't work now I havw Turnedd OFF all Pop-up Blockers and it still will not work! I own an iPad 2 & an iPhone 4S so I need to get my iTunes back!!

    Sorry for  the typos, I hope my message still gets across!

  • I cannot access my iPad, it won't come on or off.  I have a message on it that needs only to press ok which i cannot get off in order to turn off my iPad but it will not do what it must do.  My iPad is nearly five months old can you help me please?

    I have an ipad which is four months and three weeks old nearly.  I have a message on it telling me that my macbook has been found.  I only have to press
    ok for it to go away.
    I press it and it  wont go away, I try to turn off my ipad and cannot do so why is this? and can you instruct me how to get rid of it and get the machine to turn on ples.
    Sis. Mavis

    You should also ask this in the iPad forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/ipad/using_ipad

  • I accidentally dropped my iPad but it didn't crack the screen just went totally black and it still turns off and on but it's just black and I can't do anything. I need help I don't  know what to do

    I accidentally dropped my iPad but it didn't crack. It just went black and I tried turning it on and off and it works but it just stays black and I don't know what to do I desperately need help.

    I could not believe it, but it worked. If you have this problem, Here's my word to you: Don't give up! I tried this "magical" fix three times last night. Nothing (...x3!). Then, today I put it upside down on my ottoman and hit the back quite hard. I have no idea how this works and - even a s a scientist - I don"t care! My iPad is up and running again. Go figure... but I am thrilled!!! Thank you, forum. I never would have thought of this on my own. And you just saved me several hundred $$$!

Maybe you are looking for