I tried to download a game but it came up with 'error 100',  I have tried to download agin but the same happens, what should I do?

PLEASE HELP!

The message is probably referring to insufficient storage on the iPad, not in her iCloud account.  Purchasing storage in iCloud does not free up space on the iPad.  You can check the amount of free space on her iPad by going to Settings>General>Usage, then check the Available space at the top.
If she's low on space on her iPad, she'll have to delete something to make more room.  Once option is to import some or all of her photos and videos to her computer and delete them from the iPad (see http://support.apple.com/kb/HT4083).  Another is to sync some of her music or other media off the iPad using iTunes.
If you purchased the iCloud storage upgrade by mistake thinking it would solve this, you can request a refund by calling the Apple online store (1-800-MYAPPLE in the U.S.).

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