I tried to update my iphone4 to ios 7.0.2 and it did not complete. its now showing the connect to itunes screen. When connected, itunes isnt recognizing it. Help?

help

Hi Cjacques31,
Thanks for visiting Apple Support Communities.
If you're only seeing the "connect to iTunes" screen after upgrading, the steps in this article can help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy

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So what happened to the phone during the process? It should have gone black and restarted a couple of times and there would have been a white progress bar as the update installed. Sounds to me like you've downloaded the update file but not actually installed it. The quickest way to see version of the software is installed is to go to Settings-General-About and check Version.

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Is it perhaps downloading the update?
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Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
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7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
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12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the  menu of your Mac.
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19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
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25. ???????
26. Profit.
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Hi JG14usa,
Welcome to the Apple Support Communities!
I understand that you attempted an update on your daughter’s iPhone but the update will not complete. For this type of situation, it may be necessary to place your iPhone into recovery mode and restore. Please use the instructions located in the attached article to complete this process.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe

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I tried to update my iphone4 to ios 7.0.2 and it did not complete. its now showing the connect to itunes screen. When connected, itunes isnt recognizing it. Help?

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