I try to log into my itunes account on my laptop and it says cannot connect to itunes store, however it does on my iphone just fine
i have made a seperate itunes account and it logs in as well. so i am not sure what is going on. i have tried uninstalling and reinstalling itunes, i have turned off my computer and back on. i have ran it as a administrator. i am running windows 8 on a toshiba satellite.
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart.
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When I try to set up my Optimum email account I get an error message saying Cannot Connect Using SSL.
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Have you Googled for: setup XXX email on iPhone
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You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now. -
My app store itsnt working and it says cannot connect to app store when i try to log in
I want to know how i can fix my app store because lately when i try to log in it doesnt let me log in it says cannot connect to app store
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
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Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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IMac shuts down when i try to log into some user accounts
Installed Lion on my mid 2010 iMac.
Now when I log into one of my accounts it starts to log in, then decides it doesn't want to and restarts the machine.
Guest account works fine, and when I made another account that works fine as well. Just keeps shutting down when I try to log into my main account.Thanks for that. It looks like it is mail causing the problem. Took mail out of launch at start up and seems to be working ok now.
All I have to do now is make sure I remember to turn off mail before I shut down my computer. -
When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
What I have tried:
Uninstalled iTunes,
Removed firewall and protection.
Re-installed iTunes 64bit (still get the same issue)
Restarted firewall, added apple.com etc.
I have created a new user profile to no vail.
Still the same issue. I can access using my iPodI am having the same problem ever since I upgraded. Have received four emails from Apple support on the
issue and nothing has worked. Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
me to sync my Iphone with the ios 5 upgrade. Went back to 10.5 and sometimes get exactly what you do when
I try an access the store. It looks like something is clearly missing. Have done just about everything I have seen
on threads but nothing works. Really need help. -
I can't log into the iTunes store. What happened?
I have been unable to log into the iTunes store with the Apple ID and password I have been using. I have money on my account and don't want to lose it by signing out. I have also tried to reset my password without success...
I've been having the same issue since Friday, just before I updated to iTunes 8. Whenever I try to connect to the store, it says:
"iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again."
My internet is working perfectly with all other applications. This is incredibly frustrating! There's a specific album I want to purchase but it is not available anywhere else for download. -
Every time I try to log in to iTunes Store on AppleTV, I get the message that the username is unknown or the password is incorrect, even though they both work on iPhone, iTunes and Mac. I have been logged in before to rent movies, so the problem is new to me. And yes, I have chosen the right country for my iTunes Store under "settings". Anyone else who have the same experince?
Many people have two Apple IDs, one for iTunes, these forums, and possibly hardware registration, and another created for use with iCloud. It's a common error to get them mixed up: you need to log into iCloud with your @me.com email address, not the ID you use for iTunes if this is different. If you want to reset your iCloud password go to http://appleid.apple.com and, again, sign in with your iCloud login.
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My Ipod touch says disabled connect to itunes I try and it says cannot connect it has a passcode that needs to be entered to connect but thats why I have to get into itunes because I can't get in my Ipod what do I do?
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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I can't log into the Itunes store with my Apple ID.Says I need to update my security but the link doesn't work,bad http.Get internet explorer canot connect message.
Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?
Are you trying to download directly from iPhone?
If true, go to Settings > Store > Apple ID > sign out then sign back in again. -
In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?
Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.
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I can't log into the Itunes store. I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID." I need help on fixing this.
Yeah I'm starting to see a ton of forums posts right now about the same thing :/ I wonder what's going on
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Can't log into the itunes store
When I enter my Apple-ID to log into the itunes store from my itunes player the button log in doesn't work. Does anybody know what I can do? Thx
Same, 2 different mac books and a windows box, all same issue. Times out, says check my network connection. was fine 4 or 5 hours ago.
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I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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