I can't log into the Itunes store,says I need to update my security but the link won't open in Explorer, bad http!
I can't log into the Itunes store with my Apple ID.Says I need to update my security but the link doesn't work,bad http.Get internet explorer canot connect message.
Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
Similar Messages
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App Store says there is one update available. But the Updates page shows a blank screen. Have tried syncing with iTunes on mac as well. But nothing seems to work. Am using Iphone 5 6.1.4. Help
Next time that happens while on WiFi, turn WiFi off in settings, wait about 30 seconds or so, then turn WiFi back on. Sometimes you have to do this two or three times, but this fixes that issue as well.
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I keep getting an alert on tge App Store icon that I have an update available. But, when I get to iTunes to update, I get a message that "the item I chose is no longer available." The item/app shows up on the updates page but I can't seem to update it or even delete it! Suggestions?
If you hold your finger on the Craiglist App, until all Apps Jiggle, do you get an X on the upper right hand corner of the app and if you touch the X, does the app not delete? If you can delete it, you can redownload it and you'd get the current version.
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Plugin check page says I need to update Google Earth, but the link doesn't work.
This question came up before. Pineman gave a useful link. I went there. I was told that I have the plug-in version 6.1.0.5001 installed. Isn't that the latest? If so, why doesn't Firefox know that?
Hi bobgustafson,
You might want to re-open the old thread and ask your question there as the people who were participating in the discussion won't be able to see your question.
I believe this is the one: https://support.mozilla.org/en-US/questions/925671? -
In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?
Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.
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I can't log into my itunes account on my phone but can on my computer
I can't log into my app store or itunes account on my iphone 4, but i can on the computer, i know my password and user name but it just won't sign me in on my phone.
Hello hollym1983,
The following article provides steps that can help reestablish a good connection to the iTunes Store on your iPhone.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
I Can't log in to itune store.
I Can't log in to itune store. Tried it agian and again and even uninstalla and reinstall my itunes and it still doesn't work. any solutions?
I found the answer on the Internet to check time zone. The time zone was not set to automatically. By fixing the setting problem got resolved.
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I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!
someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works
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Still can't log into my iTunes account.
Still can't log into my iTunes account to edit my account info.
I get an error message:
An unknown error occurred(-2).
Could someone else try and edit your account info and let me know if it's working.
Thanks.I too have the -2 error code.
Any ideas what it means?
I have two mac minis - one with tiger one with leopard
Both giving me the same error.
Tried to contact twice
Tried to email twice
So far no solution.
Wish you are more success if you are experiencing the same problems.
Paryma -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?
I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.
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I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?
Thank you very much for your insight; I guess I had assummed that iPads/iPhones/iPods were here in Brazil and further assumed that the iTunes store would also be available.
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I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.
What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear. -
I can log into my iTunes account, however it continues to ask me for my password and won't let me proceed ...
What exactly are you doing when you are prompted for your password? Are you on your phone or your computer?
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